Hello Ladies. My wedding was over a week ago and it was Amazing! The hotel staff are very friendly, and they always do their best to make sure you are happy. Food is great and drinks are good. I highly recommend you to build relationships with all bar tenders or waiters from the hotel, they are usually the ones that will be taking care of you and your guest the day of the wedding. One negative thing I can say is that the communication, organization, and logistics are very bad. Something that happen to me was that there was another wedding the same same as mine. I asked multiple times to the coordinators the location of the other wedding and first the told me it was going to be at the Zky terrace. The night of my rehearsal dinner one of the onsite coordinators told me that the other wedding was going to be at the beach and mine was going to be at the garden by the pool. In other words the other wedding was going to be few feet away from my wedding. I was very upset about the situation. Finally they were able to move the other wedding to the zky terrace. The good thing was that I had an outside wedding coordinator and she helped me to keep everything organized. I had some outside vendors like, photography, video, and dj. Thanks to my wedding coordinator we were able to negotiate the vendor fee.
I also want to share something important with all of you.
Something that I found out was, that you don't need lomas/Miami to book your wedding at Azul Fives.I know that the majority have all ready a contract with lomas/Miami. But, If you hire a local wedding coordinator that worked at AF before you are good to go. The vendors fee are a lot cheaper and you will have the flexibility to bring anything and any vendors you want. We had someone in our group that didn't work with lomas. She hired a wedding coordinator from playa del Carmen and the coordinator took care of everything, she was able to bring her own dj, flowers, tables, chairs and anything she wanted. For those that want to save money and still have time to schedule and plan your wedding. I highly recommend you to consider other options than just using lomas/Miami. The service and quality lomas/Miami offers is very poor compare to other coordinators from the hotel. Lomas/Miami will make you feel the pressure to get a contract with them. Just take your time and analyzed your options. I compared prices from outside vendors and what lomas/Miami offers and an outside vendor is 100% better than what lomas offers. Better quality, better service, better price. I know we have brides in this forum from different countries and their rules or policies to book a wedding are different, but it would not hurt to try and look for other options than just jump the gun and work directly with Lomas/Miami. Take your time and talk to your travel agent. See if by hiring a wedding coordinator from Playa del Carmen is a better option for your budget. Just keep in mind that the travel agents that are karisma certified,most likely are going to give you the option to only work with Lomas/Miami.
It is important for me to share this info with you guys because I believed you all need to know that not only Lomas/Miami can do weddings at Azul Fives. Unfortunately the service, prices and quality that lomas/Miami offers are very poor and i don't think it is fair for any future bride to pay crazy prices or have to make sacrifices because of Lomas/Miami. Use this info as an advice and don't feel the rush or pressure from Lomas/Miami. Look at your options and chose whatever works better for you and your budget. For those that are not on the FB page, i highly recommend you to join the group "Azul Fives Hotel Brides"