I was having some luck with Magda planning our wedding and even had a positive experience getting to meet her at the resort for a site visit in November. Its sad to hear the overwhelming amount of negative feedback from the WC's at dreams.
Unfortunately, Magda has moved on and she has moved me to a new WC - Shantal. Communication with Shantal has been AWFUL! I'm two weeks out from my wedding and have questions that haven't been answered. I've even been CC'ing David Ocete, one of her managers and still haven't had a response to an email I sent last week. VERY DISSAPOINTED! I will certainly let everyone at the resort know this has not been easy, especially in the final weeks of wedding planning.
Anyone else working with Shantal having the same experience?
Edited by andiegarcia, 30 May 2014 - 09:45 AM.