Hi @cheryl144 congratulations on your upcoming wedding!
We are getting married at the Royalton on 2nd April 2015, we booked the wedding directly with the hotel as our travel agent didn't do weddings there either, I have had no problems dealing with the hotel directly, Laura is who you deal with when planning she is located outside of the resort, she has helped me immensely throughout the whole planning process and is very quick at getting back to you with answers to any questions you have (and I've had a lot ha)!
We paid a $200 fee to reserve a date and time for our wedding (which we had no problem), then Laura gets back in touch about 3 months before the wedding date to start finalising all the details, we went with the dream package as we also are only having a small intimate wedding of only 13 people so we opted for a private dinner reception on the beach and chose from the pick and choose menu. You pay for the rest of the wedding 45 days before your wedding date,
The extras can be quite expensive I was shocked at the prices of some things! we are bringing our own candles and decorations with us and using our own sound system (ipod docking station) for the reception as we just want an intimate relaxed dinner reception,
hope this helps
If there's anything else I can help you with just let me know, happy planning xx