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DLyteful

Riu Ocho Rios Arch Decoration options

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Quote:
Originally Posted by DLyteful View Post
Hey Lizz, Ok I received a response from Chandlyn…

My email:

Good afternoon Chandlyn,

I have a question about the wedding photographer. My cousin, who will also be a guest at the resort and is attending the wedding, is going to do the photography for my wedding. It is my understanding that outside photographers are allowed as long as they are a guest of the resort. Is this information correct?

Is there a fee/fine if I do not use the resort photographer?

I would just like to make sure that I properly allocate the correct amount of funds to each area of my wedding.

Your assistance is truly appreciated.

Thank you,
-------------------------------
Chandlyn Response:

Hi Davina

For information on Photo arrangements, please contact Michael at
weddings@photoshopjamaica.com as he will be better able to assist you.

Regards
Chandlyn


So, she really didnâ€t answer my question at all and referred me to Michael. I really really donâ€t like how he responded to you girls and I would prefer to get the information from someone at the resort, not Michael, who has a contract with the resort. Iâ€m just becoming so nervous because Itâ€s my favorite cousin (who will have her brand new baby with her) who is doing my pictures and I will not have anyone giving her a hard time.

If I were you, I'd contact Michael and explain the situation. It's possible that he'll be understanding about it. But, more likely, if he's not, maybe you could contact RIU Corporate and have them get something in writing for you allowing you to "break the contract" with Photoshop. Do you have a TA that could do this for you? They may be more willing to listen if they know how much business you're bringing them (sad, but probably true!).

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Ok, I'll let my TA do the work and contact the corporate office for additional information and hopefully have documentation in writing... I'm sorry, I'm not emailing Michael, I already have a very poor impression of him and a rude email from him will just make things much much worse. Thanks Lizz

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Quote:
Originally Posted by DLyteful View Post
Ok, I'll let my TA do the work and contact the corporate office for additional information and hopefully have documentation in writing... I'm sorry, I'm not emailing Michael, I already have a very poor impression of him and a rude email from him will just make things much much worse. Thanks Lizz
Let us know how it goes!!!

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You will not be breaking a contract with Michael because you didnt contract him to photograph your wedding. You are just having a family member take picures. The only time there is a fee involved is if you HIRE an outside photographer FROM Jamaica. For our wedding after we spoke with Chandlyn she told us to go to the photoshop to set things up. She has nothing to do with them as I found out, with my problem with the royal wedding package. If you have the "free" wedding you have to pay Michael 150.00 just to show up, If I didnt want him to take ANY pictures I wouldnt have paid them anything and would have gone to the shop before the wedding and told them there services were not needed. I am looking at the new contract from michael that I received last week It says for free and clasic wedding package photographer needs to be arranged prior to wedding, thats when I paid them the 150.00. Royal and Caprice it says photographer attends automatically. Thats because the 150.00 is included allready in the price of the wedding package. I am going to try and figure out if I can scan this, so I can post it.

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Quote:
Originally Posted by Jerzzygirl View Post
Its scanned, if anyone knows how to post, I can send it to you in an email so it could be posted.....
I'll PM you my email...

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You guys are great! I would love to see that contract. I did sign up for the Royal package, but only because I though it would give me better decorations and for the possible room upgrade. If they do not have a room upgrade available I am going to definitely go with the free package. I think Jezzygirl said the Free & Royal package have the same decorations so I’m going to have to do it myself or go with their expensive upgrades. This is sounding much better. I wont even have to deal with Michael unless I want to a video.

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so how do you think he'd react to being hired for videography only? Robin is doing our pictures....but I wanted to hire Photoshop for the DVD. But if that'd open up a can of worms, I guess we can figure something else out.

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