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Hard Rock Riviera Maya (Formerly Aventura Spa Palace) 2014

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44 replies to this topic

#21 laurissag

  • Site Supporter
  • 6 posts

    Posted 27 January 2014 - 06:02 PM

    Hello :)

    We are booked for 7-19-14 at Hard Rock Riviera Maya. Going for a site visit in November, excited and nervous..


    How was your site visit? I heard it wasn't quite completed by December...

    Hi Ladies-


    For those having issues getting a hold of someone, I strongly recommend you use a travel agent... if you go with a travel agency that is large enough and a big enough client of the Hard Rock, you really get much better treatment/contacts with the HR :) Our travel planner has been amazing- if you want her contact info please let me know! I've been connected with Janessa the wedding planner in Miami and she's been great and super responsive.

    #22 btam

    • Newbie
    • 33 posts
    • Wedding Date:November 13, 2014

    Posted 03 February 2014 - 06:02 PM

    Hi ladies, its nice to know you there is a forum for HR Riviera Maya even tho it's so new. If anyone can post pictures of the resort and their wedding that would be great. Can you also let me know how you found working with the people at HR? Were they responsive? My FI and I are at the beginning stages of picking a resort and we have it narrowed down to either HR Riviera Maya or Paradisus Riviera Maya. Based on our vacation to HR Dominican Republic a few years ago we were inclined to look for another hard rock to enjoy again. We had such a great time but I have no idea how this location will be compared to DR. We also came across Paradisus website and it looks very similar to HR so now we are torn. Any help you can give me would be so greatful.



    #23 jrain1225

    • Newbie
    • 6 posts
    • Wedding Location:Riviera Maya Mexico

    Posted 14 February 2014 - 02:01 PM

    I just got my confirmation email from the HR Riviera Maya for 7-17-2015! I know that they just transitioned from a Palace resort, but after reading recent reviews, I am a little bit nervous about the hotel!

    If anyone has visited I would love to hear your review and/or some pictures.



    #24 bicoastalimages

    • Vendor
    • 90 posts

      Posted 21 February 2014 - 11:48 AM

      Hi ladies,


      We were recently invited to tour the grounds of the newly renovated Hard Rock Riviera Maya to take photos for them. We're VERY excited to officially shoot our first HRRM wedding soon! (we're kind of IN LOVE with the property) :)


      To see the full album of Hard Rock Riviera Maya click here





















      Edited by bicoastalimages, 21 February 2014 - 11:51 AM.

      #25 Rmbrooks

      • Newbie
      • 3 posts

        Posted 07 March 2014 - 01:26 PM

        Hey everyone.... New to this site. I just booked my wedding for May 2015 at the HR in riviera maya.... Looking forward to all the pics!!!! Has anyone had any issues contacting the wedding coordinator?

        #26 jrain1225

        • Newbie
        • 6 posts
        • Wedding Location:Riviera Maya Mexico

        Posted 09 March 2014 - 10:56 AM

        Hi Rmbrooks,

        I used a travel agent to get in contact with the wedding coordinator there.  I heard that they answer faster through the TA.  Hopefully that will help you out!


        #27 ChristienEarnest

        • Jr. Member
        • 183 posts

          Posted 06 April 2014 - 03:16 PM



          Can you provide me with information on the packages that they provide, I will PM you.



          Nice work





          You ladies are almost across the finish line...please post photos !!!!

          #28 gallardo films

          gallardo films
          • Vendor
          • 632 posts

            Posted 09 April 2014 - 10:10 PM

            Hi ladies 
            the hard rock hotel is a beautiful place so you can check with our video. 
            I had the opportunity to be 3 days stayed, the service and the dedication of its staff is great. 
            coordinators help a lot to be successful weddings.

            #29 jrain1225

            • Newbie
            • 6 posts
            • Wedding Location:Riviera Maya Mexico

            Posted 23 April 2014 - 01:43 PM

            My travel agent is leaving tomorrow to check out the hotel! I am so excited and will post her pictures as she sends them to me!

            #30 Rmbrooks

            • Newbie
            • 3 posts

              Posted 23 April 2014 - 01:54 PM

              Looking forward

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