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RE: pics from recent EDR wedding and update on photog policy

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#1 shannon

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    Posted 19 October 2007 - 09:46 AM

    Hey guys! I hired Cancun Studios to shoot my wedding at EDR in May. She was shooting a wedding at EDR last week and sent me some pictures. I also asked for an update about how the outside vendor policy went;how she handled it-- she said her bride was buying a guest pass for her. This is what she wrote back:...
    "Well, we had a great wedding at El Dorado. The clients purchased the day passes for us and all seemed to be going well but the coordinators are very sharp with these issues. They didn't make us feel too welcome. Honestly, I do not know what happened in the end but our client was really upset about the whole situation. I just hope all turned out well. I know he was planning on fighting any fees with the credit card company that may have been added without his authorization or signature. Luckily, most credit cards do protect against unauthorized purchases.
    But honestly Shannon, we have really been analyzying this situation with the hotels. El Dorado is one of many resorts that impose this ridiculous outside vendor fee. Sometimes it is easier to play along with their rules because they make everyone's lives much easier. For us, we were very uneasy the whole day playing a role as a guest when in reality, we were there to provide a service in a place where we felt very unliked and not welcome by the wedding coordinators. "

    She is offering to pay half of the $500 fee. She is taking off $250 off our photography package -and asking us to pay the fee- so she'll pay half. Even though it is my personality to fight and not pay the fee and "give in" -for me, the peace of mind, about nothing going wrong that day with the photographer, etc -is worth it. And it's too late to change resorts/venue! She said she'd be willing to do this for other clients as well. In the meantime, I'll be sending nasty emails to Karisma about the policy!

    Here is her website:

    Here is the pictures from last week's wedding at EDR for any curious EDR brides! :)

    El Dorado Royale

    #2 boscobel

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      Posted 19 October 2007 - 09:52 AM

      That's awesome that she is offering to pay half the fee! I am like you, I normally would fight a charge like that, however, I think it's a small price to pay to be sure to have the photog there with no issues.

      #3 TATrisha


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      Posted 19 October 2007 - 10:37 AM

      Those pictures are really pretty! That should make you very excited to have her as your photographer!!


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      #4 MrsV-to-be

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        Posted 19 October 2007 - 02:05 PM

        Thanks for the update and the slideshow!!

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