Just had my wedding last Saturday on the 16th - Here's a quick review.

Jess02162013 · February 22, 2013

Hi Everyone,

We just got back yesterday but I wanted to post a quick review of our wedding for you! I might post a more detailed one later but feel free to ask any questions at all!

Overall, we LOVED the resort. However, we did have some hiccups with the wedding that I wanted to share also so that you can prepare. First of all, we brought our own photographer and here are a couple of her sneak peaks of the wedding pictures.

As you can see, our ceremony did not take place in the Gazebo. I was SOOOOO bummed. It gets really windy there....and I mean WINDY. They couldn't even stake the chairs in. It was like a hurricane. So, we moved the wedding to the terrace in front of the gazebo. The flowers were beautiful and it wasn't as bad as I thought it would be to have the wedding in the terrace instad of the gazebo *sigh*

We didn't do a cocktail hour and I really think it's not necessary. We were going to until we realized that our additional guests added almost $400 to the dinner cost - yikes! We opted to trade our cocktail hour for it and I'm so glad we did. The lobby bar in front of the gazebo was great for mingling and the drinks are provided there already. It isn't exactly private but really, nobody bothered us other to congratulate us. It was great and I'd make the same choice again.

For dinner, we did the fillet with mashed carrots. It was amazing! Seriously the best fillet I have ever had and the mashed carrots even pleased non carrot lovers! We had the lentil soup also and it was amazing as well.

The cake was so so.....and they didn't get the order correct. We had chocolate and raspberry a got chocolate mousse. Boo! It was a lot of mousse too so it was very soft....my husband said it was like pudding cake. LOL pretty much nobody ate it.

Now, on to the negative stuff.... We did not like the DJ they provided. For $280 an hour I would expect way better than we got. Mind you, I was by no means a bridezilla and we managed to have a great time (duh- it was our wedding!) but for the sake of an honest review, I can say I would not recommend him. First of all, it was not the same guy that we met with, so he had to ask us several times over the reception for clarification on things. I expected more preparation on their part. Also, there was an awkward flow. For example, we did a cake smash and then the DJ immediately announces a song that my husband was dancing with our daughter too. I imagine he wasn't paying attention (there were 2 other guys kind of hanging out with him) because my husband had to frantically wipe cake off of him and grab napkins from our guests as my daughter was standing on the dance floor and the song was already playing. It was really awkward. We paid over $900 (once you include the gratuity they require you pay) for someone that said roughly 3 things and did nothing more than press play. That sounds so harsh but we were not impressed at all.

There was an issue that we had with the bill also. When we got our invoice, they charged us $200 more than the advertised price. There was also an extra $450 because we requested a "large table" instead of several small ones. We did sort it out and they removed the charges but it disappointed me that our planner (Claudia) acted as if she had no idea where the charges came from. I expected her to take control of everything and while, she fixed it, I was frustrated that she didn't double check everything if she really didn't know about the charges. It was a weird situation for me and it angered me that I had to spend a few hours sorting it all out. I also made a mistake in that I expected a lot more from my planner. The meeting was really odd. I guess I expected her to control it and be organized. While we did go over everything, it was more like sitting there with silences and me and my husband looking at eachother like "what's next?" As I'm writing this, I feel bad for being negative but it's my honest opinion and I know that's what you guys probably want.

Please feel free to ask me any questions at all and I will do my best to answer them quickly!

Moments That Matter · February 22, 2013

Congrats on a successful Gorgeous wedding, Jess02162013!!! sounds like you have a great perspective. taking things in stride, and making the best of every situation.....Well Done!!!

.......and thx for the candid review.......it's sure to be a big help to other brides following your footsteps........Thx

team MTM asst, Lynda

AllieH · February 22, 2013

Jess - congratulations on your marriage. those photos are gorgeous!!

I agree with Lynda - your candid & honest review will be helpful to other brides. I'm sorry everything didn't go quite as well as you expected/hoped.

Can't wait to see more photos from your wedding!

Lyman · February 23, 2013

Congrats Jess! on your gorgeous wedding at Dreams Cancun it's lovely to see your beautiful photos and hear about your experience as well ! Thanks for sharing and helping out all your fellow brides with their decisions + plans....it's what makes this forum such a great resource + community!!!....Cheers