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OFFICIAL Azul Sensatori Thread


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#171 atyson03

atyson03
  • Site Supporter
  • 68 posts
  • Wedding Date:June 26, 2015
  • Wedding Location:Rivera Maya, Azul Sensatori, Mexico

Posted 15 March 2015 - 10:41 AM

yeah I just realized you cant reply anymore to it anymore either! how do we fix this?! I LOVE that thread and it has been a huge help with everything!! 



#172 carrieandsam

carrieandsam
  • Jr. Member
  • 207 posts
  • Wedding Date:October 17, 2015
  • Wedding Location:Azul Sensatori
  • LocationNewport Beach, California

Posted 16 March 2015 - 09:43 PM

http://www.bestdesti...-here/page-1852

 

Not sure why it disappeared...but I assume you mean this one.

 

@Aliyedwinramirez  @atyson03

 

As of this evening the other forum is now available and we can post again.  We need to post to get it back on the first page from the third page.  I contacted the administrator yesterday and they let me know today it was fixed.


Edited by carrieandsam, 16 March 2015 - 09:47 PM.


#173 atyson03

atyson03
  • Site Supporter
  • 68 posts
  • Wedding Date:June 26, 2015
  • Wedding Location:Rivera Maya, Azul Sensatori, Mexico

Posted 17 March 2015 - 04:18 AM

@carrieandsam THANK YOU!!!! you are the best!! 



#174 Aliyedwinramirez

Aliyedwinramirez
  • Newbie
  • 81 posts
  • Wedding Date:October 3, 2015
  • Wedding Location:Azul Sensatori
  • LocationRiviera Maya, Mexico

Posted 17 March 2015 - 06:55 AM

Thanks lifesaver @carrieandsam


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#175 BreeShort

BreeShort
  • Newbie
  • 20 posts
  • Wedding Date:November 26, 2015
  • Wedding Location:Azul Sensatori
  • LocationVictoria, BC, Canada

Posted 25 March 2015 - 02:07 PM

I used Caribe and they were great. No complaints, we received the photographs in two days and they did an amazing job.

 

Ok sounds good.  Thanks!



#176 Mikecantarell

Mikecantarell

    Insiders

  • Insiders
  • 338 posts

    Posted 17 April 2015 - 08:30 AM

    Hello brides to be,

    This was a wonderful wedding that took place at Azul Sensatori. It was full of great details.

    Take a look at it



    #177 BecomingaRiggio

    BecomingaRiggio
    • Newbie
    • 134 posts
    • Wedding Date:June 21, 2015
    • Wedding Location:Azul Sensatori
    • Locationdallas, texas

    Posted 18 April 2015 - 08:38 PM

    @murmel..Hi! I saw early early on in the post that you had a layout of Plava Zavas. Any way I can get a copy of that. I meed to see where certain tables will be in relation to me. Big drama at my sisters wedding cause someone was too far from her. LOL. Please email keredondo@gmail.com. thank uou

    #178 Ydolem

    Ydolem
    • Newbie
    • 69 posts
    • Wedding Date:March 19, 2015
    • Wedding Location:Azul Sensatori-Riviera Maya
    • LocationCanada

    Posted 19 April 2015 - 08:50 PM

    Hello ladies!

     

    I wanted to thank all of you for your advice and help through our wedding planning process! We had a wonderful wedding, thanks in part to ideas I got on this forum!

     

    Here is my super long review!

     

    Overall we are very happy with our experience at the Azul Sensatori. Some photos of our wedding can be found here:

    http://abweddingrivi...edding-m-and-r/

     

    We chose the Azul Sensatori because we had a large group coming from all over the world that included a whole bunch of kids. There are direct flights to Cancun from almost everywhere, and the resort is truly and excellent place to vacation for all ages.

     

    The wedding planning was quite frustrating at times. Our coordinator was Brigitte in the Miami office. She was always polite and professional.  She actually had a lot of good ideas and advice throughout the planning process. However, we usually had to wait a week to hear back from her, and sometimes more. She also occasionally mixed up our details. I think the main issue is that they are overloaded with weddings and there aren't enough staff in the office. This irritated us, as they make a TON of money off us wedding couples, Karisma should be able to afford a few more staff.

     

    One of the most frustrating things about the planning process is that Canadian couples are excluded from all wedding promotions. The official reason for this is that Canadian guests generally purchase their rooms through a package and so get a discounted rate. That was not the case for our group, we had guests booking directly through Karisma coming from the US, and just because we were Canadian we were not given the perks an American couple would have received. 

    Also, our wedding bill was in USD, which was a huge disadvantage for us. 

     

    We attended the BDR in November 2014 and I would highly recommend this. It was so helpful, and fun! If possible plan to go before you book your wedding. They were far more likely to accommodate requests from couples who had not yet booked their weddings than those who had already signed on.

     

    The resort is fantastic. The grounds, food, activities and rooms are all wonderful. The best part of the resort is truly the people who work there. They are all very customer-focused.  

    The resort mixed up the room bookings for quite a few of our guests. We had singles staying in a room with two beds, and groups of platonic friends staying in a room with one bed.  We also had guests who paid extra to stay in the adults only section, and ocean views, who did not get the type of room they paid extra for. We also had guests who requested "guaranteed connecting rooms" and were not even in the same building!

     

    We checked in late on a Sunday night, but still the wedding concierge Laura was there to welcome us and make sure we were taken care of. She confirmed our numbers and menu for our welcome lunch and made sure we were feeling comfortable with our plans. 

     

    Our package came with a 40 person lunch or dinner at Spoons, and we used it for a welcome lunch. As always, the food was excellent and the staff was very helpful. We had guests with dietary restrictions and they were all served food they could eat, and enjoyed! 

    The staff at Spoons was fabulous, as always. Our guests were well taken care of during our lunch, which we appreciated. We could focus on visiting with them instead of taking care of them. The wedding concierge Laura also present for our lunch making sure it all went well.

     

    Janet, the Lomas wedding coordinator facilitated our rehearsal the day before the wedding. She is always professional and can multi-task like I've never seen. If you have Janet taking care of your wedding rest assured every detail will be perfect!

     

    I went to the Vassa Spa for my hair and makeup, as did the two Moms and one of my bridesmaids. Everyone looked gorgeous and were very happy with both the hair and makeup services. The front desk staff at the spa are also really helpful. 

    Angeles did my hair and makeup and it looked great and lasted all day, even in the heat. I paid extra for the airbrush makeup, and I'm not sure it was worth it. My bridesmaid who had regular makeup done looked great and hers lasted as long as mine did. 

     

    We ordered flowers through Lomas. We got two hanging corsages for the ceremony arch, a bridal bouquet, two bridesmaids bouquets, five boutonnières, and two corsages. They were all lovely. The boutonnières wilted quickly. If I had to do it again I would skip them or use an option that is not a real flower. The corsages and bouquets looked great the entire day!

     

    We ordered a few decor items from Lomas but they were so incredibly overpriced we ended up bringing most of our decor ourselves and renting some from Love&Lace Decor. We were charged a set up fee of $250 but that was WAY less than we would have spent ordering our decorations from Lomas.

     

    Our ceremony was on the Rooftop Garden (which is not a garden, nor is it on the rooftop).  Janet did a great job of overseeing the set up, and it looked wonderful. It was hot, they turned on the fans and served our guests drinks which really helped. Luckily the ceremony was quick!

     

    It only took one Google search for us to decide we were not using the "approved" Photographers. Caribe has a terrible reputation, and Matias Cano is so overpriced it was more economical for us to pay the ridiculous outside vendor fee of $800USD!!!! We negotiated that down to $500USD. Our photographer was PhotoStudioAB and we are so happy with our photos.

     

    Our reception was at the Plaza Zavas. Janet, Berenice and Laura did a great job of setting everything up, and they were there throughout the reception to make sure all was well. It looked wonderful and we had a great time.

    The staff at the reception was so amazing. All of our guests were so well taken care of. This was wonderful for us, as we could focus on enjoying the party! The service staff asked before taking the buffet away, and also made sure our Photographers had enough to eat and drink.

     

    We used DJ AllMusic. Our DJ's name was Vulcan (I think). He did an excellent job. We bought the package that includes MC services and he kept things organized throughout the party. The package also included a bubble machine, glow sticks, and balloons.

     

    We ordered the petite gourmet buffet for our guests, and everyone loved the food.

    I wish I had ordered plated meals for my guests with dietary restrictions. There wasn't really a good entrée option for my vegetarian guest, and my guest with a seafood allergy was concerned because the tongs used for the fish were also used for other items.

    The food was labelled clearly, and so most of our guests with dietary restrictions/preferences were fine with the buffet. If I could go back I would just order a few plated meals for those who needed them.

     

    We also ordered a cake, we chose chocolate and vanilla. It was beautiful and delicious! 

     

    One final note, we were planning to use the "anniversary voucher" included in our package to return to a Karima resort but we never received it! We emailed Customer Service about that when we got home, but no one has gotten back to us. 

     

    We are so grateful to the entire team at the Azul Sensatori for making our wedding wonderful. All of our complaints have to do with Karismas prices and/or policies, not the people who work at the resort. 



    #179 calgarybride2015

    calgarybride2015
    • Sr. Member
    • 4,506 posts
    • Wedding Date:January 21, 2015
    • Wedding Location:Grand Sirenis Riviera Maya
    • LocationCalgary, AB

    Posted 20 April 2015 - 05:13 AM

    Hello ladies!

    I wanted to thank all of you for your advice and help through our wedding planning process! We had a wonderful wedding, thanks in part to ideas I got on this forum!

    Here is my super long review!

    Overall we are very happy with our experience at the Azul Sensatori. Some photos of our wedding can be found here:
    http://abweddingrivi...edding-m-and-r/

    We chose the Azul Sensatori because we had a large group coming from all over the world that included a whole bunch of kids. There are direct flights to Cancun from almost everywhere, and the resort is truly and excellent place to vacation for all ages.

    The wedding planning was quite frustrating at times. Our coordinator was Brigitte in the Miami office. She was always polite and professional. She actually had a lot of good ideas and advice throughout the planning process. However, we usually had to wait a week to hear back from her, and sometimes more. She also occasionally mixed up our details. I think the main issue is that they are overloaded with weddings and there aren't enough staff in the office. This irritated us, as they make a TON of money off us wedding couples, Karisma should be able to afford a few more staff.

    One of the most frustrating things about the planning process is that Canadian couples are excluded from all wedding promotions. The official reason for this is that Canadian guests generally purchase their rooms through a package and so get a discounted rate. That was not the case for our group, we had guests booking directly through Karisma coming from the US, and just because we were Canadian we were not given the perks an American couple would have received.
    Also, our wedding bill was in USD, which was a huge disadvantage for us.

    We attended the BDR in November 2014 and I would highly recommend this. It was so helpful, and fun! If possible plan to go before you book your wedding. They were far more likely to accommodate requests from couples who had not yet booked their weddings than those who had already signed on.

    The resort is fantastic. The grounds, food, activities and rooms are all wonderful. The best part of the resort is truly the people who work there. They are all very customer-focused.
    The resort mixed up the room bookings for quite a few of our guests. We had singles staying in a room with two beds, and groups of platonic friends staying in a room with one bed. We also had guests who paid extra to stay in the adults only section, and ocean views, who did not get the type of room they paid extra for. We also had guests who requested "guaranteed connecting rooms" and were not even in the same building!

    We checked in late on a Sunday night, but still the wedding concierge Laura was there to welcome us and make sure we were taken care of. She confirmed our numbers and menu for our welcome lunch and made sure we were feeling comfortable with our plans.

    Our package came with a 40 person lunch or dinner at Spoons, and we used it for a welcome lunch. As always, the food was excellent and the staff was very helpful. We had guests with dietary restrictions and they were all served food they could eat, and enjoyed!
    The staff at Spoons was fabulous, as always. Our guests were well taken care of during our lunch, which we appreciated. We could focus on visiting with them instead of taking care of them. The wedding concierge Laura also present for our lunch making sure it all went well.

    Janet, the Lomas wedding coordinator facilitated our rehearsal the day before the wedding. She is always professional and can multi-task like I've never seen. If you have Janet taking care of your wedding rest assured every detail will be perfect!

    I went to the Vassa Spa for my hair and makeup, as did the two Moms and one of my bridesmaids. Everyone looked gorgeous and were very happy with both the hair and makeup services. The front desk staff at the spa are also really helpful.
    Angeles did my hair and makeup and it looked great and lasted all day, even in the heat. I paid extra for the airbrush makeup, and I'm not sure it was worth it. My bridesmaid who had regular makeup done looked great and hers lasted as long as mine did.

    We ordered flowers through Lomas. We got two hanging corsages for the ceremony arch, a bridal bouquet, two bridesmaids bouquets, five boutonnières, and two corsages. They were all lovely. The boutonnières wilted quickly. If I had to do it again I would skip them or use an option that is not a real flower. The corsages and bouquets looked great the entire day!

    We ordered a few decor items from Lomas but they were so incredibly overpriced we ended up bringing most of our decor ourselves and renting some from Love&Lace Decor. We were charged a set up fee of $250 but that was WAY less than we would have spent ordering our decorations from Lomas.

    Our ceremony was on the Rooftop Garden (which is not a garden, nor is it on the rooftop). Janet did a great job of overseeing the set up, and it looked wonderful. It was hot, they turned on the fans and served our guests drinks which really helped. Luckily the ceremony was quick!

    It only took one Google search for us to decide we were not using the "approved" Photographers. Caribe has a terrible reputation, and Matias Cano is so overpriced it was more economical for us to pay the ridiculous outside vendor fee of $800USD!!!! We negotiated that down to $500USD. Our photographer was PhotoStudioAB and we are so happy with our photos.

    Our reception was at the Plaza Zavas. Janet, Berenice and Laura did a great job of setting everything up, and they were there throughout the reception to make sure all was well. It looked wonderful and we had a great time.
    The staff at the reception was so amazing. All of our guests were so well taken care of. This was wonderful for us, as we could focus on enjoying the party! The service staff asked before taking the buffet away, and also made sure our Photographers had enough to eat and drink.

    We used DJ AllMusic. Our DJ's name was Vulcan (I think). He did an excellent job. We bought the package that includes MC services and he kept things organized throughout the party. The package also included a bubble machine, glow sticks, and balloons.

    We ordered the petite gourmet buffet for our guests, and everyone loved the food.
    I wish I had ordered plated meals for my guests with dietary restrictions. There wasn't really a good entrée option for my vegetarian guest, and my guest with a seafood allergy was concerned because the tongs used for the fish were also used for other items.
    The food was labelled clearly, and so most of our guests with dietary restrictions/preferences were fine with the buffet. If I could go back I would just order a few plated meals for those who needed them.

    We also ordered a cake, we chose chocolate and vanilla. It was beautiful and delicious!

    One final note, we were planning to use the "anniversary voucher" included in our package to return to a Karima resort but we never received it! We emailed Customer Service about that when we got home, but no one has gotten back to us.

    We are so grateful to the entire team at the Azul Sensatori for making our wedding wonderful. All of our complaints have to do with Karismas prices and/or policies, not the people who work at the resort.


    Congrats!!! Glad it all went well. Gorgeous pictures :)

     

    Edit to say your photographer did a fabulous job!  I hadn't heard of them before but wow!!!  captured some great moments!


    Sent from my iPhone using Tapatalk


    Edited by calgarybride2015, 20 April 2015 - 05:32 AM.

    -Kim

    Married on 2015/01/21 at the Grand Sirenis Riviera Maya with 43 guests in attendance   :)

     

    Planning Thread - http://www.bestdesti...s-riviera-maya/

     

    Wedding Pictures http://www.bestdesti...ra-maya/page-36

     

    Wedding Review http://www.bestdesti...31#entry1885600

     

     


    #180 mrsgordoncomeondown

    mrsgordoncomeondown
    • Newbie
    • 27 posts
    • Wedding Date:May 3, 2015
    • Wedding Location:Azul Sensatori Riviera Maya Mexico
    • Locationrocky mountain house alberta

    Posted 20 April 2015 - 07:41 AM

    @Ydolem your pictures are amazing , I booked photostudioab as well ! But I'm annoyed with karisma now! I tried to negotiate that vendor fee and they say no way is that possible . What a joke . They sure know how to squeeze you for every penny , we had the same situation with bill being in USD , very unfair if we have to pay in American why can't we get the same perks ! We leave in one week I hope our experience Is as good as yours !! Thanks for writing the review , very reassuring for me 😊




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