| Originally Posted by CluelessBride |
Thank you so much!!! One thing that happened that I thought was unprofessional, is my fiance contacted the manager and said we were not happy with our current planner, but we would still like to give Destinationweddings.com a chance, so they assigned us Cookie. They never contacted the first planner, so she kept sending me emails. Then 3 days later once she was notified she sent me an email very upset and communicated in a very unprofessional manner. It was difficult to trust someone to our guests and our wedding plans, who since we preferred to communicate primarily through email, that had poor grammar, spelling, unprofessional email etiquette, who was pushing only one resort instead of giving us different options. (I know I don't have the best of all those thing either but at least capitalize your email when communicating to your client!) I specifically had told her I did not want my wedding in Jamaica (love the place but it has significance with another relationship that we don't want to be reminded of on our wedding day) and when her first recommendation didn't work out she suggested Jamaica immediately, instead of looking at other resorts in the area! It was really weird. At that point is when my fiance contacted the manager.
Anyway, this current planner Cookie, is actually super responsive, she'll forward me emails from the resorts so I know what is actually being communicated. So far I'm happy with her. Once this whole ordeal is over I'll give a complete review of destinationweddings.com just so anyone else considering them will know a little bit about what they can expect from the experience.
Who did you end up going through?
I ended up making the plans myself. (Still trying to decide if this a mistake!)