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Moon Palace- 2014


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#671 jackielemman

jackielemman
  • Jr. Member
  • 228 posts
  • Wedding Date:October 12, 2014
  • Wedding Location:Moon Palace, Cancun
  • LocationCancun, Mexico

Posted 16 June 2014 - 08:22 AM

@jackielemman would you be able to send me that info too? I am sending you my email! : ) Thanks!

@TheBHolders Great questions! There must be an extra set up fee for over 30 ppl for the ceremony, but I don't know what it is! For the reception, if you have 75 room nights and you do a buffet, I believe everything is included. If you want to extend your reception it's $60/hr per table. Plated meal is $35/pp. There is an extra set up fee if you want the beach and areas that are more difficult to set up. Plus the cost of any decorations or upgrades. 

Hope that helps!

On its way to you!



#672 Mikecantarell

Mikecantarell

    Insiders

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  • 338 posts

    Posted 16 June 2014 - 09:24 AM

    Hello Brides-to-be,

     

    Congratulations for your upcoming wedding, I want to share a video of a beautiful wedding that took place @Moon Palace. It was full of great moments that I'm sure will last forever!.



    #673 shelikespink

    shelikespink
    • Newbie
    • 80 posts
    • Wedding Date:August 1, 2015
    • Wedding Location:Moon Palace, Mexico
    • LocationToronto

    Posted 17 June 2014 - 06:38 AM

    How do I go about actually booking my wedding at Moon Palace? Does my travel agent have to do it or should I just contact the resort directly? 

     

    I also had another question, does the resort confirm time/location for your events in advance?

     

    I want to make menu cards and a welcome package with the itinerary (time and location of events so my guests know in advance where they have to be for the welcome dinner, rehearsal dinner, ceremony, and reception).

    Thanks!!



    #674 FutureMrsSam

    FutureMrsSam
    • Jr. Member
    • 176 posts
    • Wedding Date:November 12, 2016

    Posted 17 June 2014 - 07:39 AM

    How do I go about actually booking my wedding at Moon Palace? Does my travel agent have to do it or should I just contact the resort directly? 

     

    I also had another question, does the resort confirm time/location for your events in advance?

     

    I want to make menu cards and a welcome package with the itinerary (time and location of events so my guests know in advance where they have to be for the welcome dinner, rehearsal dinner, ceremony, and reception).

    Thanks!!

    My understanding is that it depends.. I've read on here that some travel agents deal with the resort for you but the agent I'm going to deal with (I think I'm going to deal with) said that they don't book the wedding for you.. she's with Marlin Travel



    #675 LydiaButterfly

    LydiaButterfly
    • Newbie
    • 24 posts

      Posted 17 June 2014 - 06:29 PM

      Hi all,
      I have been reading this forum post for a while but it's my first post. I getting married at Moon Palace in three weeks. I was transferred to the onsite wedding coordinator a week ago but have yet to have a single email from her. I just had confirmation that I was with a new person. Our onsite person's name is Josephine. Has anyone had her? I've sent her two email asking about changes to our wedding ceremony as we want to add something and when to book an appointment with her upon arrival but so far nothing. It's really starting to worry me and I don't know what to do.

      #676 LydiaButterfly

      LydiaButterfly
      • Newbie
      • 24 posts

        Posted 21 June 2014 - 08:11 AM

        Has anyone used Dream Art Photography for their wedding? Back in March, we signed a contract with Ocean Photography because we really liked what we saw in the webiste. It was booked through the resort. I got an email yesterday from Dream Art confirming our package. It's two weeks from our wedding and NO ONE informed us that our photographers had changed. I'm getting increasingly frustrated with the wedding coordinators at this resort. I still haven't heard from our on-site coordinator and we leave in less than two weeks...



        #677 LSW002

        LSW002
        • Newbie
        • 10 posts

          Posted 22 June 2014 - 02:13 AM

          Has anyone used Dream Art Photography for their wedding? Back in March, we signed a contract with Ocean Photography because we really liked what we saw in the webiste. It was booked through the resort. I got an email yesterday from Dream Art confirming our package. It's two weeks from our wedding and NO ONE informed us that our photographers had changed. I'm getting increasingly frustrated with the wedding coordinators at this resort. I still haven't heard from our on-site coordinator and we leave in less than two weeks...


          I'm getting married in August and had been in contact with Ocean. I just emailed back earlier this week to officially book them and was informed they have been replaced by Dream Art. I have checked out their website and like heir work, but I am frustrated because now we are going to end up paying about $400 more than we originally thought. Regardless, I'm still going to book with them because I don't want to have to pay a vendor fee to bring anyone else in. Please let me know what you think of their work!

          Also, I was getting frustrated because my wedding is less than 60 days away and hadn't heard from an on site coordinator so I can't even imagine your frustration! Good luck!

          #678 LydiaButterfly

          LydiaButterfly
          • Newbie
          • 24 posts

            Posted 22 June 2014 - 06:12 AM

            That's interesting. Yes, no one cared to tell us that the photographers had changed. We have already paid for the photographers as part of our final bill. It was pretty sneaky they sent our contract but changed the name of the photographers so I had to go back in our emails and check because I didn't recognize the name.

            I'm hopeful my wedding will be good but I'm getting frustrated with the lack of response from the coordinators at Moon Palace. It's Sunday now and still no response which means I'll have just one weekend before we go to get everything ready once I get my questions answered about our ceremony and reception!

            I'm getting married in August and had been in contact with Ocean. I just emailed back earlier this week to officially book them and was informed they have been replaced by Dream Art. I have checked out their website and like heir work, but I am frustrated because now we are going to end up paying about $400 more than we originally thought. Regardless, I'm still going to book with them because I don't want to have to pay a vendor fee to bring anyone else in. Please let me know what you think of their work!

            Also, I was getting frustrated because my wedding is less than 60 days away and hadn't heard from an on site coordinator so I can't even imagine your frustration! Good luck!


            We didn't get the name of our on-site coordinator (Josephine) until 30 days before the wedding. I've sent three emails and not one word still! Not even an introductory Hello. We get married in less than two weeks!

            #679 shellsal

            shellsal
            • Newbie
            • 53 posts
            • Wedding Date:August 30, 2014
            • Wedding Location:Moon Palace
            • LocationNew York

            Posted 22 June 2014 - 08:02 AM

            Looks like we're all on the same boat. Dealing with these coordinators has been the most stressful thing ever but Hoping everything turns out great for everyone.


            Sent from my iPhone using Tapatalk

            #680 shelikespink

            shelikespink
            • Newbie
            • 80 posts
            • Wedding Date:August 1, 2015
            • Wedding Location:Moon Palace, Mexico
            • LocationToronto

            Posted 24 June 2014 - 12:06 PM

            Does anyone know anything about doing a midnight snack/buffet at Moon Palace? Does it count as a separate event since it's past midnight?






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