Hi ladies, our wedding is booked for August 30, 2014. We already have the sign contracts. We were told be the MP Representative that if we signed the contract and prepaid our stay they would honor everything they are offering at the time the contract was signed.
I strongly recommend that you all read the contract very carefully. When our MP representative sent it to us there were quite a few things that were different than what we had been told by her during the previous month. The MP's reps name was Rocio, (we were no impressed with her at all). If it weren't for the fact that every time I called they would transfer me back to her we would have rather dealt with someone else.
Since we are working with a limited budget, we need as much information as possible before we made a decision. Honestly.it felt like I was pulling teeth to get answers. I guess they figure that once the contract is signed, it is a done deal.(important) In the last section of the contract it clearly states that when you sign the it any previous written documents (emails, fax, etc.) are voided so again read it very carefully.
Once they have assigned a wedding planner at the hotel and we schedule our site visit I'm going to request an appointment with both Zuniga, Grupo Gama as well as other vendors in the area who I have been getting quotes from to see who will be the one we hire.
Perhaps the fact that I speaks Spanish and have experience with event planning meant the MP Rep had to do her job and not just sent us the contract. If you all really want or need to know certain details just go online and get the MP phone number. When they ask you, all you have to do is ask to speak with a wedding planner who speaks English well and ask all your questions.We even have a copies of the different menu options for the plated or buffet dinners and appetizers choices.
Again ladies I suggest you go online and carefully read all the MP wedding information they have online. They have different promotions depending where you are from. Example the Canadians wedding groups that book more than 30 rooms will get rooms 31, 32, and 33 free. In addition the MP wedding representative failed to explain different thing, for example that if your guests do not stay for at least 3 nights even if they book through your website, but they only book for one or two nights you will not get credit toward the nights you need to get the free one hour cocktail and two hour reception per day that you are entitled to depending on the number of nights your entire party book. When I read it on the contract I was informed that it was what it was and that was it. Since it really did not matter because we have so many guest it was not a big deal but I'm sure it could make a big difference to some of you.
What I'm peeved about is the fact that I want to reserves the presidential suite so I could have all my bridesmaids get ready in the same room as me. And was told that only MP member can reserve it.
If can be of help just let me know.