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My dress came in yesterday, I ordered it small intentionally, 2 sizes. The stored measured me and was sure it'd be easy to make it fit since the smaller size fit my bust and hip measurements, just not my waist. So I pick it up today and this younger girl is there and insists I put it on, I'm like no thanks, it doesn't fit yet, but she insisted so I put it on. WOW was she a jerk, "ohhhh wow, you ordered it quite a few sizes too small didn't you?" No... Just two. "I don't know WHAT you're going to do.. I would have NEVER suggested you buy a dress that size" Okay, for one, your sales lady had no doubt it would work. For two are you KIDDING ME? I'm picking up my weddin dress and I have NEVER felt so embarrassed. She made a huge deal about it in the middle if the store, my sister was there and she wa SHOCKED how rude this girl was. I started to tear up as I paid for it, a different girl took my money so I told her what happened. The manager called me to apologize... But I'm sure nowhere near ready to post pics now. I'm so disappointed that girl ruined what should have been very exciting.

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hemzsha, that girl was a bitch and probably doesn't know what she's talking about! It's way easier to take a dress out than take it in! I just ordered a second dress for after party and I was between sizes and she said I needed to go for smaller one and have it taken out. She's prob one of those girls who works at a wedding dress store and wishes it was her getting married!

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Originally Posted by hezmshaw View Post

 

My dress came in yesterday, I ordered it small intentionally, 2 sizes. The stored measured me and was sure it'd be easy to make it fit since the smaller size fit my bust and hip measurements, just not my waist.

 

So I pick it up today and this younger girl is there and insists I put it on, I'm like no thanks, it doesn't fit yet, but she insisted so I put it on.

 

WOW was she a jerk, "ohhhh wow, you ordered it quite a few sizes too small didn't you?" No... Just two. "I don't know WHAT you're going to do.. I would have NEVER suggested you buy a dress that size"

 

Okay, for one, your sales lady had no doubt it would work. For two are you KIDDING ME? I'm picking up my weddin dress and I have NEVER felt so embarrassed. She made a huge deal about it in the middle if the store, my sister was there and she wa SHOCKED how rude this girl was.

 

I started to tear up as I paid for it, a different girl took my money so I told her what happened.

 

The manager called me to apologize... But I'm sure nowhere near ready to post pics now. I'm so disappointed that girl ruined what should have been very exciting.

That is so awful!! What a B! Dont let it get you down! I had a similar experience although my dress was (and still is) way too big and I think the lady convinced me to order it that way so I would HAVE to pay for alterations. When I went to try on the dress for the first time the manager was such a B! I was so uncomfortable with how big it was (mainly how LONG it was...made for a freggin Top Model) and I shared my concerns and wanted to start alterations right away but she refused. She was just like its not that big, it will get done, stop freaking out YOU ORDERED THIS DRESS...etc. Really pissed me off and then they wouldnt let me get an alterations appt started until May. My wedding is in June so Im still freaking out that they will actually get it done, but nothing I do convinces them to start my appts now. 

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Originally Posted by hezmshaw View Post

 

My dress came in yesterday, I ordered it small intentionally, 2 sizes. The stored measured me and was sure it'd be easy to make it fit since the smaller size fit my bust and hip measurements, just not my waist.

 

So I pick it up today and this younger girl is there and insists I put it on, I'm like no thanks, it doesn't fit yet, but she insisted so I put it on.

 

WOW was she a jerk, "ohhhh wow, you ordered it quite a few sizes too small didn't you?" No... Just two. "I don't know WHAT you're going to do.. I would have NEVER suggested you buy a dress that size"

 

Okay, for one, your sales lady had no doubt it would work. For two are you KIDDING ME? I'm picking up my weddin dress and I have NEVER felt so embarrassed. She made a huge deal about it in the middle if the store, my sister was there and she wa SHOCKED how rude this girl was.

 

I started to tear up as I paid for it, a different girl took my money so I told her what happened.

 

The manager called me to apologize... But I'm sure nowhere near ready to post pics now. I'm so disappointed that girl ruined what should have been very exciting.

 

 

I am soooo sorry this happened to you!   I hope you post reviews on all the sites so that future brides can rethink their choice in that bridal salon!  It sounds like you have time to either (1) let the dress out or (2) get to your dream size.   Either way you are going to look amazing on your day!  I can't wait to see the dress on you when you are ready to show us!   

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Originally Posted by natalieblev View Post

 

Quote:
Originally Posted by hezmshaw View Post

 

My dress came in yesterday, I ordered it small intentionally, 2 sizes. The stored measured me and was sure it'd be easy to make it fit since the smaller size fit my bust and hip measurements, just not my waist.

 

So I pick it up today and this younger girl is there and insists I put it on, I'm like no thanks, it doesn't fit yet, but she insisted so I put it on.

 

WOW was she a jerk, "ohhhh wow, you ordered it quite a few sizes too small didn't you?" No... Just two. "I don't know WHAT you're going to do.. I would have NEVER suggested you buy a dress that size"

 

Okay, for one, your sales lady had no doubt it would work. For two are you KIDDING ME? I'm picking up my weddin dress and I have NEVER felt so embarrassed. She made a huge deal about it in the middle if the store, my sister was there and she wa SHOCKED how rude this girl was.

 

I started to tear up as I paid for it, a different girl took my money so I told her what happened.

 

The manager called me to apologize... But I'm sure nowhere near ready to post pics now. I'm so disappointed that girl ruined what should have been very exciting.

That is so awful!! What a B! Dont let it get you down! I had a similar experience although my dress was (and still is) way too big and I think the lady convinced me to order it that way so I would HAVE to pay for alterations. When I went to try on the dress for the first time the manager was such a B! I was so uncomfortable with how big it was (mainly how LONG it was...made for a freggin Top Model) and I shared my concerns and wanted to start alterations right away but she refused. She was just like its not that big, it will get done, stop freaking out YOU ORDERED THIS DRESS...etc. Really pissed me off and then they wouldnt let me get an alterations appt started until May. My wedding is in June so Im still freaking out that they will actually get it done, but nothing I do convinces them to start my appts now. 

I would take it somewhere else for alterations... like an independent seamstress.  Then they can't get any extra money for alterations costs, especially if they're being rude about things!

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Originally Posted by LaurenMoser2B View Post

 

 

I love this dress! I think I tried it on, is it Vera Wang White??

Thanks! It's actually Galina (style S8551) from Davids Bridal - On sale right now too! :)

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Originally Posted by hezmshaw View Post

 

My dress came in yesterday, I ordered it small intentionally, 2 sizes. The stored measured me and was sure it'd be easy to make it fit since the smaller size fit my bust and hip measurements, just not my waist.

 

So I pick it up today and this younger girl is there and insists I put it on, I'm like no thanks, it doesn't fit yet, but she insisted so I put it on.

 

WOW was she a jerk, "ohhhh wow, you ordered it quite a few sizes too small didn't you?" No... Just two. "I don't know WHAT you're going to do.. I would have NEVER suggested you buy a dress that size"

 

Okay, for one, your sales lady had no doubt it would work. For two are you KIDDING ME? I'm picking up my weddin dress and I have NEVER felt so embarrassed. She made a huge deal about it in the middle if the store, my sister was there and she wa SHOCKED how rude this girl was.

 

I started to tear up as I paid for it, a different girl took my money so I told her what happened.

The manager called me to apologize... But I'm sure nowhere near ready to post pics now. I'm so disappointed that girl ruined what should have been very exciting

That's horrible :(  I am so sorry to hear this happened to you - I would for sure be looking around for someone else to do the alterations...

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Originally Posted by natalieblev View Post

 

That is so awful!! What a B! Dont let it get you down! I had a similar experience although my dress was (and still is) way too big and I think the lady convinced me to order it that way so I would HAVE to pay for alterations. When I went to try on the dress for the first time the manager was such a B! I was so uncomfortable with how big it was (mainly how LONG it was...made for a freggin Top Model) and I shared my concerns and wanted to start alterations right away but she refused. She was just like its not that big, it will get done, stop freaking out YOU ORDERED THIS DRESS...etc. Really pissed me off and then they wouldnt let me get an alterations appt started until May. My wedding is in June so Im still freaking out that they will actually get it done, but nothing I do convinces them to start my appts now. 

I really hope it all works out for you. Is it too late to take it to an independent seamstress? She might be more willing to actually do what you ask and work hard to keep you as a return customer.

 

I've heard about some places putting off ordering your dress (ie: keeping the money from your deposit to buy more dresses for their store and ordering yours later on) or putting off doing alterations because your wedding isn't until such and such a date. Because of this whenever I had appointments I told them my wedding was a month earlier so that I got everything done in more than enough time. It was funny to see my Mom's reaction the first time I said the wrong date to the lady. She looked like I had two heads!

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