Hi Dena! I had to reply as I'm getting married at the Gran Bahia Principe in Jamaica on November 15th, 2013!! So I guess we'll see you there!!
I'm also new to the site, but I've been frequenting it since we decided on a destination wedding. I've only had a few email exchanges with the resort, to confirm my date and package and th details I currently have (like where on the resort, etc)... Other than the fact that they initially booked my wedding for the 19th (we leave Jamaica on the 16th!!) I haven't had many issues with getting answers back. Usually within a day or two.
We also booked our trip through a travel agent, and have 10 booked, but very possibly 30-40 coming (those are the yes's we've unofficially received.)
I'm very excited. I picked my dress last Thursday, so it's all becoming REAL now!