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Hilton Rose Hall Semi Private Dinner Policy & Licensing Fees


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#1 MsIslandBride

MsIslandBride
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    Posted 25 March 2012 - 03:11 PM

    Hello future brides considering Hilton Rose Hall. Below I have provided an email response from WC Charline which my travel agent forwarded me this week. In October, I was quoted a fee of $750 for a semi private dinner, but now they will NOT allow it. Beware of this changed policy. Our only option is a private reception for $45/person. Also the website and everything else we have read about the free package states that all minister fees and licenses are included, however the WC states we must pay $250 processing fee. This definitely was not the resort for us. You may want to consider another resort if you have a strict budget like us! Their fees add up! We have confirmed Riu Montego Bay for our wedding- they have a way better package! Email: Hi Charline,   Can you answer the questions from my client below:   1)    I was overlooking some of the Hilton wedding info you sent me and their website--it seems to be some discrepancy. On both it states the minister and license fees are included. I would like Rose Hall to itemize the $250 processing fee. I don't want to have to pay for something that is supposed to be included. Answer: A minister's fee is included in our "Free Wedding" the cost of processing the marriage licences, courier service and processing of the Marriage certificate following the ceremony is not included in the free wedding package. 2) We choose the Rose Hall because they allowed reserved dinner parties. Can you give me more info about the potential reserved space? Are you willing to do the reserved dinner for this couple since we are traveling during the off peak season? Answer: Large parties are not accommodated in any of our fine dining restaurant, restaurant will accommodate a party under 20 max at one sitting. If the party is over this amount a private reception is recommended. We do not want to have to pay for a private reception. We would like it written in our contract that we will have a reserved semi private dinner either at the steakhouse or the new location, whichever is available. Answer: There are no semi private seating area in our restaurants that will be contracted either at the Luna Di Mare or the Three Palms restaurant. Our Fresh buffet will accommodate a large party, however it is advisable that all parties be present when the restaurant opens for service at 6pm. There are no reserved seating for this restaurant. 3) Who are the resort's photographer(s)? Can you forward me their contact information? The bride wants to negotiate a package with them. Answer: Bride may contact the Manager of the Photo Dayz Ms. Marjorie Baggo at mbaggo@photodayz.com   Please let me know if there are any additional concerns at this time.  

    #2 MsIslandBride

    MsIslandBride
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      Posted 25 March 2012 - 03:14 PM

      At first my travel agent said if we had 15 people or less we could reserve a dinner for free in one of the restaurants, but now this email says 20 people. I would confirm this policy. We are estimating 25-30 people, so this policy does not help us.




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