Originally Posted by karii86
Hey everyone! I just joined today, still figuring out how everything works! I am a Calgary, Alberta, Canada bride getting married at Now Jade on January 19th 2014! I love all the information on here since communication with the resort seems to be a bit slow. Any other brides that week? We arrive on jan15 to 22.
I'm from Calgary too! Our wedding will be next Saturday, April 13th at the Now Jade and we are currently booked through Romantic Planet Vacations (which I sincerely regret, but that's another story).
My biggest frustration with the resort thus far has been the hidden fees or "cash grabs", along with the inconsistencies where some people are charged for some services, where others are not, or they are allowed to swap services. I've read through the entire thread several times and there seems to be a lot of flexibility in some cases, but others not so much. I contacted the resort recently about the videographer included in our package. We don't need this service as we are hiring an outside videographer who will broadcast our wedding on the internet. I was told that the resort videographer could not be swapped out and it was a "use it or lose it" service. When I asked if I could change the resort videographer to record some of our reception (such as speeches, first dance, etc.) Deisy said the videographer would not be flexible and would be for ceremony purposes only.
We were originally going with the Now to Eternity package but my fiance really wanted the food choices of the Divine, so we opted to spend the extra money to upgrade as the cost to bump up the meals from the Now to Eternity to Divine was $300 for everyone. Some of the extra stuff we don't really need and we are hoping we can negotiate, but with the slow communication over the internet, I think most of the negotiations have to be done in person unfortunately.
Have fun planning your wedding!