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Has anyone had trouble getting information back from Pilar? I emailed her all my information to get my date confirmed almost a month ago! Didn't hear anything back and no charges were put on my credit card so I emailed her a few days ago asking if there was anything else that she needed. I haven't heard anything back. How long did it take to get your date confirmed from the day you sent your paperwork?

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Originally Posted by FutureOconnor View Post

 

Has anyone had trouble getting information back from Pilar? I emailed her all my information to get my date confirmed almost a month ago! Didn't hear anything back and no charges were put on my credit card so I emailed her a few days ago asking if there was anything else that she needed. I haven't heard anything back. How long did it take to get your date confirmed from the day you sent your paperwork?

That sucks you haven't heard! In this situation I recommend splurging on the long distance and picking up the phone and calling her. I was waiting forever to hear back after we submitted our paperwork and then my travel agent who was handling our group booking just called her on our behalf and our date was confirmed within minutes! 

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Originally Posted by FutureOconnor View Post

 

Has anyone had trouble getting information back from Pilar? I emailed her all my information to get my date confirmed almost a month ago! Didn't hear anything back and no charges were put on my credit card so I emailed her a few days ago asking if there was anything else that she needed. I haven't heard anything back. How long did it take to get your date confirmed from the day you sent your paperwork?

I agree have you travel agent give them a call at the resort. We didn't get confirmation until our travel agent called.

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Originally Posted by EJay2013 View Post

 

I just returned from my wedding, review to follow. I would recommended the Pergola. I changed from the fountain at the last minute because it is right by the door, however it is a beautiful location.

Congratulations!!! Can't wait to hear your review! And I really, really hope none of your guests were sick during the week - this is what I am most nervous for!

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No up lighting - just used what they have plus luminaries for centerpiece decor (that's what you see glowing on the tables).  Plus we had a FAB photographer to capture shots like this!!
Where did you purchase the table luminaries? I assume you brought them with you. They look gorgeous in tha room!!
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Originally Posted by heathersierra View Post

 

 

Where did you purchase the table luminaries? I assume you brought them with you. They look gorgeous in tha room!!

 

Thanks - we loved the look too - helped to make it feel really romantic.  We made them ourselves - super simple and easy to pack!

 

I purchased vellum paper from staples and printed them on my home PC (with our names, date and starfish we used throughout wedding). We packed them flat in a file folder for protection and then once we got to the resort we rolled them and used glue dots to secure them into the cylinder shape and placed over the tea light (battery operated). The cost was very minimal, it was easy to do, wasn't hard to pack and took no space in the luggage not to mention we had so many compliments on them!  Here is a better picture to see what we did.

 

 

 

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Originally Posted by FutureOconnor View Post

 

Has anyone had trouble getting information back from Pilar? I emailed her all my information to get my date confirmed almost a month ago! Didn't hear anything back and no charges were put on my credit card so I emailed her a few days ago asking if there was anything else that she needed. I haven't heard anything back. How long did it take to get your date confirmed from the day you sent your paperwork?

I would give her a call!!

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Congrads... Newlyweds .. Can't wait to hear your reviews

I just returned from my wedding, review to follow. I would recommended the Pergola. I changed from the fountain at the last minute because it is right by the door, however it is a beautiful location.
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