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Originally Posted by Carolzinha18 View Post

 

Yes, you can have fireworks and fire show. I got a catalog from the company below , but not having one since it will not fit in my budget.

 

 

Maritza Mitsunaga

Bodas y eventos Cel. 9981 26 01 88 www.pirotecniacancun.mx

Hi Carolzinha18,

Do you mind sending over the catalog or do you need to contact them directly to get it?

 

Thanks so much!

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Quote:

Originally Posted by Brandi Kohler View Post

Ack!!! I am getting so frustrated with this whole trying to plan with Pilar thing! I understand that she is busy, but taking a month in a half for a response that is incomplete is unacceptable. After all of this time of trying to book a DJ to swap instead of the live music, she tells me 1 1/2 months ago that Doremixx is too expensive now and that they have a new inhouse DJ. Not a problem with me, so I e-mail her and tell her that is fine. I ask her about the sunset and if there is enough light, or if we can get lights for outside. I just now get a response saying that she e-mailed me on March 17 saying that Doremixx was too expensive and that she never received my response about the in house. And she said that sunset is 6:00 which is the time we are getting married, and to add lights it will be $350! But, I am not sure if she is talking about lighting outside or inside the bamboo room (uplighting) considering I asked her about both.

 

I am just so tired of waiting around for responses and they are half ass at that. Sorry for the vent. I know it will work out ok, but I am trying to figure out how much extra we are going to come up with and with these responses it is hard to tell.


Hi Brandi!

I'm having the same problem, I would love to stay relaxed about it, but I don't have an open budget and need to know in advance how much $$ we need to have.  The most frustrating part of the situation is, after scheduling 2 conference calls, missing a wake a family member and taking time off work...she never called me. On top of that, when addressed by my travel agent and the apple rep, she lied and said she called me and I didn't answer.  She also took all the emails I wrote, deleted my text and sent them her 1 response and said she contacted me and was waiting for a response. I am at the point that my travel agent is speaking for me because of my frustrations.

I wish you luck, but wanted to tell you I understand what you're going through...I hope it works out better for you!!  If you need to vent more feel free to send me a message, hahaha!

Kristen

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Originally Posted by kmlane13 View Post

 

Quote:

Originally Posted by Brandi Kohler View Post

 

Ack!!! I am getting so frustrated with this whole trying to plan with Pilar thing! I understand that she is busy, but taking a month in a half for a response that is incomplete is unacceptable. After all of this time of trying to book a DJ to swap instead of the live music, she tells me 1 1/2 months ago that Doremixx is too expensive now and that they have a new inhouse DJ. Not a problem with me, so I e-mail her and tell her that is fine. I ask her about the sunset and if there is enough light, or if we can get lights for outside. I just now get a response saying that she e-mailed me on March 17 saying that Doremixx was too expensive and that she never received my response about the in house. And she said that sunset is 6:00 which is the time we are getting married, and to add lights it will be $350! But, I am not sure if she is talking about lighting outside or inside the bamboo room (uplighting) considering I asked her about both.

 

I am just so tired of waiting around for responses and they are half ass at that. Sorry for the vent. I know it will work out ok, but I am trying to figure out how much extra we are going to come up with and with these responses it is hard to tell.

 

Hi Brandi!

 

I'm having the same problem, I would love to stay relaxed about it, but I don't have an open budget and need to know in advance how much $$ we need to have.  The most frustrating part of the situation is, after scheduling 2 conference calls, missing a wake a family member and taking time off work...she never called me. On top of that, when addressed by my travel agent and the apple rep, she lied and said she called me and I didn't answer.  She also took all the emails I wrote, deleted my text and sent them her 1 response and said she contacted me and was waiting for a response. I am at the point that my travel agent is speaking for me because of my frustrations.

 

I wish you luck, but wanted to tell you I understand what you're going through...I hope it works out better for you!!  If you need to vent more feel free to send me a message, hahaha!

 

Kristen

Kristen

 

It's actually amazing that you said that about Pilar saying that to your travel agent.  I brought up her lack of communication to my TA and Pilar told her that she e-mailed me in the middle of March and was waiting for my reply.  However, I e-mailed her quite a few times after that with no response.  I am beginning to feel as though she is way over worked and I feel bad for her, but I also know what a wonderful job she does.

 

You are definitely not alone with all this.

 

Thanks!

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We are looking to bring tylenol, motrin, tums and stuff like that in for our guests.  Would it be less of a big deal for us to bring in bottles of the medicine and put them in little baggies there, or bring the sample packets in?

 

I just do not want to get stopped by customs over this at all.

 

Thanks!

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I am so stressed, I could just cry. Our travel agent has effed up. Again. She send us our boarding passes last. Week (after promising and re-promising and delaying and delaying). She sends Anthony's sister their 4 passes- her, hubby and their 2 kids. Her hubby is sitting 6 rows up, no big deal, right? And her 4yr old son my nephew, is seated BY HIMSELF 4 rows back. So my sis-in-law to be emails her, asks for it to be corrected, as obviously her little guy cannot sit alone on the plane. Duh. This was on Apr 24th. We have been promised over and over AND OVER that this would be fixed, then our agent disappears for days. She finally emails my SIL on Wed and says she's sending over the new tix ASAP. Nothing. Then Wed night, says she'll send them first thing Thurs am. NOTHING. So we email today, no response. I call there and am told she is out of the office today. So Anthony spoke with another agent, as at this point, I am just raging. She rummages around our agent's desk, says "oh, found it, I'll email them over right now". Then proceeds to send us the ORIGINAL passes. I could just scream. And we tried to call Air Canada ourselves but they refuse to talk to us since they are contracted out with our travel agency. I. Could. Scream. We leave in 17 days. Now I'm freaking out that our agent was stupid enough to cancel our seats without locking in the new ones or something. I will kill. I swear to lord, I will lose my ever-loving mind. I made it a year and a half with no zilla moments, and I'm due. I am so due. Our original agent was fabulous, but then the company got bought out by another Agency last July and its been friggin nightmare ever since. I can't even handle this shit right now. Hence why I'm sitting on the couch with wine and Cinnabon. Once we get back, I am going to SLAM them on bdw- who, by the way, recommended me to this company (with the previous owners). So so unfortunate. And since we live in London and the agency is in Vancouver, it complicates things further with the time change and trying to get shit resolved. Ughhhhhhhhh Kristen

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Ack!!!   I am getting so frustrated with this whole trying to plan with Pilar thing!  I understand that she is busy, but taking a month in a half for a response that is incomplete is unacceptable.  After all of this time of trying to book a DJ to swap instead of the live music, she tells me 1 1/2 months ago that Doremixx is too expensive now and that they have a new inhouse DJ.  Not a problem with me, so I e-mail her and tell her that is fine.  I ask her about the sunset and if there is enough light, or if we can get lights for outside.  I just now get a response saying that she e-mailed me on March 17 saying that Doremixx was too expensive and that she never received my response about the in house.  And she said that sunset is 6:00 which is the time we are getting married, and to add lights it will be $350!  But, I am not sure if she is talking about lighting outside or inside the bamboo room (uplighting) considering I asked her about both.   I am just so tired of waiting around for responses and they are half ass at that.  Sorry for the vent.  I know it will work out ok, but I am trying to figure out how much extra we are going to come up with and with these responses it is hard to tell.  
Hey Brandi, I have the contact info and spreadsheet from AVI Solutions, the DJ company that replaced Doremixx if you want, i can forward to you? I totally get your frustration with Pilar. She is very hit and miss, though we had a lengthy phone conversation 2 wks ago and I feel much better about everything. Our problem is with our totally inept travel agent, who complicates every detail and confuses things, Pilar actually asked me if we could eliminate including my agent in the planning of the actual wedding bc of how effed up everything is getting! My stupid ipad installed the bdw app and its all messed up on the web now so my display doesn't look normal- when is your wedding date? Xo Kristen
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Originally Posted by khunt29 View Post

 

 

Hey Brandi,

 

I have the contact info and spreadsheet from AVI Solutions, the DJ company that replaced Doremixx if you want, i can forward to you? I totally get your frustration with Pilar. She is very hit and miss, though we had a lengthy phone conversation 2 wks ago and I feel much better about everything. Our problem is with our totally inept travel agent, who complicates every detail and confuses things, Pilar actually asked me if we could eliminate including my agent in the planning of the actual wedding bc of how effed up everything is getting!

My stupid ipad installed the bdw app and its all messed up on the web now so my display doesn't look normal- when is your wedding date?

Xo

Kristen

Hey Kristen,

 

I just read your last post.  That is horrible.  I cannot believe how messed up your flight situation is at this point.  You definitely deserve that wine and cinnabon :)  Yes, if you could send me the spreadsheet from AVI Solutions, that would be great.  Are you receiving the 2 hours of DJ service in place of Live Music or are you paying for them seperately.  We are getting married October 19th, so it definitely isn't as close as your date, I still feel like it is coming so quick.

 

I am going crazy trying to figure out what we have to declare bringing in.  We are going to have our sashes, runners, oot bags and stuff like that.  We were going to included tylenol and such in the oot bags, but I don't know if the travel single serve packs or us bring in a bottle of it and put them in little baggies when we get there.

 

Thanks!

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Hey Brandi, I have the contact info and spreadsheet from AVI Solutions, the DJ company that replaced Doremixx if you want, i can forward to you? I totally get your frustration with Pilar. She is very hit and miss, though we had a lengthy phone conversation 2 wks ago and I feel much better about everything. Our problem is with our totally inept travel agent, who complicates every detail and confuses things, Pilar actually asked me if we could eliminate including my agent in the planning of the actual wedding bc of how effed up everything is getting! My stupid ipad installed the bdw app and its all messed up on the web now so my display doesn't look normal- when is your wedding date? Xo Kristen
Hey Kristen, I just read your last post.  That is horrible.  I cannot believe how messed up your flight situation is at this point.  You definitely deserve that wine and cinnabon :)  Yes, if you could send me the spreadsheet from AVI Solutions, that would be great.  Are you receiving the 2 hours of DJ service in place of Live Music or are you paying for them seperately.  We are getting married October 19th, so it definitely isn't as close as your date, I still feel like it is coming so quick. I am going crazy trying to figure out what we have to declare bringing in.  We are going to have our sashes, runners, oot bags and stuff like that.  We were going to included tylenol and such in the oot bags, but I don't know if the travel single serve packs or us bring in a bottle of it and put them in little baggies when we get there. Thanks!
Hey, Np, I can send to you, want to DM me your email? We took the two hours instead of live music yea, but we didn't extend beyond that, we just found our costs climbing and climbing. Our $3000 pkg was heading towards $5500 so we had to cut back on some stuff, which sucks. I also am freaking out about what to declare, we're bringing sashes, runners, chair bows, lanterns and vases, OOT stuff too. We got those teeny ziplock bags 2x2" for our needs and already separated them all out so I hope that's not a huge problem! We haven't put our bags together yet, just put stuff in separate freezer bags and will do it once we get there. Pilar said our private transfer will give us about an hour lead time on the rest of the group, so we're going to do it as soon as we arrive, and distribute at our welcome dinner (free, btw in the buffet restaurant, Pilar is sectioning off an area for us). We still have so much to do, although we're having a hard time confirming that, since our house is in utter chaos right now!!!
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Originally Posted by JeninKS View Post

 

I'm trying to book a wedding date for February 2014 with Pilar.  How long did it take to hear back from her the first time you contacted her?  I'd like to get a date secured before it get's all booked up!!  What you wrote is frustrating but I keep hearing that everything will always workout in the end, but still frustrating!! undecided.gif

Hi JeninKS,  

 

I totally hear you.  It took about 2 weeks.  I also contacted my travel agent and told her I had not heard anything.  She put in a call for me and I received the confirmation the next day.  I would just suggest that you check your credit card to make sure they process the deposit.  I checked mine and they had not (which I guess is nice but not) cuz then I was worried our date was not really confirmed.  My travel agent is Babs Vong through Wright Travel.

 

Good luck and congratulations!!!

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