Originally Posted by nicola12
Congratulations and hope you have an amazing wedding,
My fiance and I are currently trying to organize our wedding at moon palace for September 2013.Did you have any trouble booking your dates?did you email them,and if so what was the website, or did you phone them and was it difficult to organize?I notice your from the UK like myself which is why any help you maybe able to give us would be really appreciated.
It was not difficult at all when I wanted to book my date, however email everything in writting because when I signed apparently they told me one thing and then when I went to sign it was another thing. Moon Palace I guess is in the mist of changes and I was unaware of it so there was a lot of miscomunication.
I called at first to talk to a wedding coordinator and we also communicated via email. I am having approx. 50 guest or so. The wedding planner does not contact you until about 3 months before the wedding b/c they are pretty busy with other brides.
I would choose the plan that cost the least which is the complimentry package so you do not have to put down any money, therefore you are not committed to anything and then when you decide then put down the money. They do not give refunds very easily.
I heard their in house photographer is not that great and I am really big on photography. I am on a budget but I do not want to compromise my pictures therefore it is taking me longer to look for a photographer and videographer.
I hope this helps. I will continue to post. Happy planning!