I personally did not sue the in-house photographer because I also didn't like a lot of what I saw on their website. Gloria gave us the option of having pictures taken (similar to engagement pictures) with the in-house photographer at some point during our stay at the resort since pictures were included in our package, but we opted to spend the time with family & friends... the time was more important to us than more pictures at that point. Maybe they would have been fantastic, who knows.
Also, as SunsetLove mentioned in a previous post, because we were using an outside photographer, VIP did not show up at our ceremony. We did; however, have VIP take our wedding video. This was included in our package, so we figured "why not". I will be honest, I wasn't expecting much when we picked up the DVD at the resort. I thought it was going to be just a regular video of the ceremony (something my Dad would shoot on a camcorder), and that was it. It was surprisingly nice! It was edited very nicely (the intro and end of the video), and the ceremony is in the middle. It was so nice to see little clips of my friends and family and my groom before the ceremony since I never got to see any of this. It was also set to the music that we had on our iPod for the ceremony, which was super-cute and unexpected! I was really happy with it, but again, and I had absolutely no expectations.
We used Juan Navarro as our wedding photographer, and I can not recommend him enough! Juan and his staff were AMAZING. Very easy to communication with before, during, and after the ceremony. Very professional, fun, and AMAZING photographers. I haven't posted my formal review yet (sorry!!!!), but I have nothing but good things to say!!! We also did a "trash the dress" cenote session on the Monday morning following our Friday evening wedding, and I also can't speak highly enough of this! It was AMAZING. I stare at our pictures and I can't believe they're us! Crazy! My husband and I were saying the morning of the cenote TTD that we would be happy if the pictures were horrible because we had SO MUCH FUN that morning with Juan & his crew. Then we got our "sneak peek" of pictures, and holy crap (sorry if that is not PC) but they are beyond my wildest expectations!!! Please check out his work, again, we have nothing but good things to say: