I too was worried because Maribel was usually so good about replying back to e-mails but then I stopped getting a response a week or 2 ago. I called last Friday because I wanted to confirm my meeting during my site visit this past weekend. I talked to Alejandra who said no worries and there's just so many emails to go through and that she would be the one meeting with me. I stayed at Excellence with my mom and sister this past Saturday-Tuesday. I've been before with my fiancé, but my mom wanted to see the resort and I also thought it would be helpful to meet with wedding coordinator. The resort was beautiful and I saw a wedding ceremony at 5pm on Saturday, that seemed to go very smoothly. I did a hair and makeup trial with Angel at the spa/salon who was so sweet and did an awesome job! I met with Alejandra- I guess Maribel was moved to a sister property. Alejandra was very nice and thorough. We walked around the resort, and she showed us all the different locations and answered questions. She was very organized and knew a lot of what I wanted through all the previous emails. I also did a food tasting which was great. Theresa met us and Alejandra during this portion- she is the wedding director for all the Excellence properties. She also answered many questions and really put me at ease with everything. They really know what they are doing and are pretty flexible. I also met with Ashley the photographer which was helpful. I'm so glad I went and did the site visit and feel confident that the wedding will be awesome! Let me know if anyone has any questions!
@victoriasalv - I'm not sure how to put pictures on here but if you give me your email I have a picture from the bridge to the wedding ceremony location that may be helpful for you.