I just finally heard back from Emma and boy am I pissed! She is now telling me that i am not allowed to have an outside vendor come into the property (make up artist and DJ) but yet im allowed to have a photographer and photobooth. Im sooo irritated. And I have already paid for my makeup artist!! Then she tells me that for my cocktail hour which i was told i could have in La plaza area from 5-6pm, this now is after my ceremony at the gazebo where the ceremony was..not impressed. She said we could still do the cocktail hour in La plaza but it wouldnt be private, it will be shared witht the other hotel guests. Which im sure wont be a huge deal, but why have i been promised things that are now being taken away??!!
I dont know what to do. I have an email saved that i want to send but its a little nasty. I dont want to get angry and then it back fire on me. What do you suggest??
I have mentioned in my email (that i am about to send) that all these vendors were mentioned in previous emails and nothing was said that it was not allowed.
God im sooooo annoyed. I can get over not booking an outside DJ, but my make up..comonnn.
Originally Posted by kabee55
Easy to work with: not really. I got Emma and she tried to charge me almost double of what was previously agreed with the previous wedding planners. My suggestion: get everything in writting (email) and bring copies with you. And for some reason there is no supervisor> Her excuse, "he's currently in Russia for business"- Yeah right.
For the DJ, we also gave a DJ we love a list of songs and he mixed them for us on CD. It was perfect!
We got married Sept. 10th 2011. We got our reception at la fondue and the tropical fruit cake. Everything was delicious. except the wine and champagne-yurk!
They tend to get back to you when your wedding is close. You can make some of the final arrangements when you get there-except for the welcome supper which has to be setupin advance if you want one.
Thank God the restof our vacation went prefectly besides the wedding planning issues, the resort is absolutely magnificent.