Posted 29 October 2013 - 06:25 AM
Hi ladies, we just got back last night. I am sorry to say that nothing went according to plan. The week was the most stressful week of my life. I spent the majority of the time crying in my tequila shot. I will say that the on site staff worked very hard to fix things, but that experience was exactly what I was trying to avoid by doing a destination wedding. Couldn't be more disappointed. I will be putting together a formal review, but when I say nothing, I mean nothing. Think twice about BP if you are adding anything beyond their standard package (and even that didn't get set up correctly) If you are using ocean photo and doing the live stream, don't bother it didn't work. You will also need to give them a mandatory photo list in advance, but also have one ready for the photographer on the day of. If you go with JSAV. Make the play list for them, the entire playlist. And even then it was hit and miss. Tania was great, we did have a hair issue, but it was resolved quickly The staff at the bars were amazing. The event staff tried to fix their breech of contract as best they could, but wow. I should not have to do their jobs for them. My fianc©, brother, father, and I all spent days of what was supposed to be vacation yelling at these people. Apparently that was the only way to get to higher management to get things resolved. Worst experience ever. The actual day ended up acceptable, but only because I believe my brother and fianc© worked so hard and we had some divine intervention to clear the weather long enough to still have the ceremony on the sky deck. I promise I will get more details to you ASAP.