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Beach Palace Cancun Brides


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#1111 imnotarunner

imnotarunner
  • Jr. Member
  • 236 posts

    Posted 30 August 2013 - 10:55 AM

    (Paradisus Playa del carmen July 6)

    Dear JSAV,

    I love how you send out pricing and then give me a quote that is almost double.  You have inconsistent pricing. Even though your brochure clearly says one price you tried to give me the runaround. Eventually I got the hotel to step in and get you to give me the price as written.

    The company representative that met with us the day before the wedding said no worries he'll take care of us on the wedding day.  On the day of the wedding, he was there but he was not DJing he hired two buffoons that SPOKE NO ENGLISH.  I asked when they were ending it, they had no idea what I said.

    The company representative asks for a formal list in the way of a form of songs you don't want played (he played them, I HATE cha cha slide, and the similar group songs he played every focking one of these g0dd@mn songs) ahead of time, he asked what first dance song we wanted, he forgot that and played some random song we've never heard before. My husband and I till this day wonder what song we danced to as husband and wife so that we could dance to it again on each anniversary. Have no friggin clue. thanks for stealing that moment from us.

    How hard is it to find "HOME" by Michael Buble.

    We told them we are going straight to the first dance after the wedding party enters. Instead dead silence no transition, meanwhile me and husband are standing there looking at each other, loking at him then they cue the random first dance song. AWKWARD silence waiting for them to put that stupid song on! The DJs sucked. THey play the dumbest songs. This is not prom or quincerera!! It's a wedding.Learn class!

    Why make us fill out forms if you don't bother reading them? YOU suck balls JSAV
     



    #1112 bride6

    bride6
    • Newbie
    • 31 posts

      Posted 30 August 2013 - 03:27 PM

      Wow!! Dear God that sounds horrific! Did anyone else have a similiar experience?



      #1113 newlyengaged13

      newlyengaged13
      • Newbie
      • 99 posts
      • Wedding Date:May 4, 2014
      • Wedding Location:Beach Palace
      • LocationCancun, Mexico

      Posted 30 August 2013 - 07:44 PM

      Anyone have any advice on how to avoid those pesky vendor fees?  BP told me I had to pay for the makeup artist to come in.  I nearly died.  I was ok with paying for a day pass but certainly not a $500 vendor fee.  Any advise?



      #1114 shmanderz

      shmanderz
      • Newbie
      • 108 posts
      • Wedding Date:May 10, 2014
      • Wedding Location:Beach Palace Cancun
      • LocationAirdrie, Alberta

      Posted 03 September 2013 - 10:32 AM

      Does Beach Palace charge $500 outside vendor fee for photographers?  Or were people able to get away with the Day Pass?

      I have my heart set on Del Sol but an additional $500 ontop of the cost of their expensive (But sooo worth it) photography services is just stretching my budget a bit beyond its limit...



      #1115 newlyengaged13

      newlyengaged13
      • Newbie
      • 99 posts
      • Wedding Date:May 4, 2014
      • Wedding Location:Beach Palace
      • LocationCancun, Mexico

      Posted 03 September 2013 - 10:51 AM

      Originally Posted by shmanderz 

      Does Beach Palace charge $500 outside vendor fee for photographers?  Or were people able to get away with the Day Pass?

      I have my heart set on Del Sol but an additional $500 ontop of the cost of their expensive (But sooo worth it) photography services is just stretching my budget a bit beyond its limit...

      I'm fighting with them right now over this.  One person told me I would only have to pay a day pass, now someone else is telling me I  have to pay the $500 vendor fee for photography and makeup!  I just sent them over a not so nice email.  Stay tuned for updates.  



      #1116 HillaryC

      HillaryC
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      • 8 posts

        Posted 03 September 2013 - 11:18 AM

        I have it in an email that I am only paying day passes for Del Sol.  I think they are a "preferred vendor" for the Beach Palace, and that may be why the $500 is not being charged.  I am also using Tania Tajle and was told I would need to pay a day pass also. Otherwise I would have just used my credits for my spa day and I am pretty sure that would just be a wash for the beach palace.



        #1117 newlyengaged13

        newlyengaged13
        • Newbie
        • 99 posts
        • Wedding Date:May 4, 2014
        • Wedding Location:Beach Palace
        • LocationCancun, Mexico

        Posted 03 September 2013 - 11:25 AM

        Originally Posted by HillaryC 

        I have it in an email that I am only paying day passes for Del Sol.  I think they are a "preferred vendor" for the Beach Palace, and that may be why the $500 is not being charged.  I am also using Tania Tajle and was told I would need to pay a day pass also. Otherwise I would have just used my credits for my spa day and I am pretty sure that would just be a wash for the beach palace.

        FYI, Del Sol is not one of their preferred vendors.



        #1118 shmanderz

        shmanderz
        • Newbie
        • 108 posts
        • Wedding Date:May 10, 2014
        • Wedding Location:Beach Palace Cancun
        • LocationAirdrie, Alberta

        Posted 04 September 2013 - 05:51 AM

        Quote:
        Originally Posted by newlyengaged13 
         

        I'm fighting with them right now over this.  One person told me I would only have to pay a day pass, now someone else is telling me I  have to pay the $500 vendor fee for photography and makeup!  I just sent them over a not so nice email.  Stay tuned for updates.

         

        OK thanks, I am very interested in hearing what they say!  This whole outside vendor thing is such an unclear system



        #1119 newlyengaged13

        newlyengaged13
        • Newbie
        • 99 posts
        • Wedding Date:May 4, 2014
        • Wedding Location:Beach Palace
        • LocationCancun, Mexico

        Posted 04 September 2013 - 05:52 AM

        I will.

        Quote:
        Originally Posted by shmanderz 
         

         

        OK thanks, I am very interested in hearing what they say!  This whole outside vendor thing is such an unclear system



        #1120 RachelHolmes21

        RachelHolmes21
        • Jr. Member
        • 167 posts

          Posted 04 September 2013 - 04:12 PM

          I haven't booked any vendors yet.  But yes, I'm eyeing DelSol for photography, Tania, not sure on a DJ yet, and haven't even explored videographers yet.   I would only have to pay the $500 for the DJ.  the photographer, Tania and videographer only get a day pass.  But still it all adds up.  I'm glad you really liked all of the services that you chose.  I can't wait to hear how your photos came out.   What kind of music did JSAV play?  Did they do a good job mixing?  There is nothing worse than dancing to a song and all of a sudden it goes into another without a smooth transition.  Pet peeve of mine.  lol.

          Just FYI - I got an email from the sales team today that stated day passes will not be permitted in 2014. Each external vendor will be $800!!!




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