I tried the whole "not putting a deposit down until I know I can have the location I want" tactic, and it didn't work. I certainly agree, however, that Janessa has been very responsive. It makes me feel awful for those brides that never know when they will get a response from their planners/coordinators.
Originally Posted by ShanL357
It's definitely helpful and reassuring to be able to talk to other brides about the Beach Palace. I've only heard good things about the weddings, service, etc. The communication at first has been very frustrating. I spoke to numerous people in the Miami office. Now I'm only speaking with Janessa. Once I filled out the paper to set the date/deposit, she has been very responsive which makes me feel better It's very difficult to work over email because I don't want to be confrontationl or come off as a b****, but I just told her that the Sky Terrace was the reason I chose BP and I'd feel very uncomfortable making a deposit when the location is not guaranteed and is there anything she can do...