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ABSOLUTELY HORRIFIED RIU CARIBE CANCUN MEXICO BRIDE TO BE!! HELP!!!


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#1 jamieirene

jamieirene
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    Posted 03 September 2011 - 09:45 AM

    Okay so to make a long story short my fiance and I were engage about a year ago at the hotel riu caribe in cancun Mexico and we have decided to go back and have our wedding were we got engaged with family and friends. Sounds great right? Here's where the trouble begins. We booked our wedding 6 months ago and I have been in the process of pricing our stay and flight. There are three riu hotels in cancun Mexico both are available for booking my wedding week but not the riu caribe were we have booked our weddig! Infact the riu caribe is unavailable for booking from the last week of april through july!!! My wedding is like I said july 28th 2012! I looked up information about the hotel and one site said it was closing September 2013 for renovations then another said that has been sols and they are closing this September! So who knows what to belive but something is going on! I called the riu and they were so hard to understand all I got out of the entire conversation was to contact my wc. Which I did right away but last time it took her a week to get back to me! I also contact my travel agent to see if she knew anything. As we'll as the riu wedding booking people! I want information! If I am going to have to change our location I will be so upset for a.number of reasons! First of all we were engaged at th riu caribe our save the dates were sent out months ago with the location not to mention our wedding website is overloaded with information about our stay there pictures information etc all about the riu caribe! If any one out there has any information at all I would.really appreciate it! Thanks everyone Jamie

    #2 Moments That Matter

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      Posted 03 September 2011 - 10:49 AM

      Wow... that is quite the dilema Jamie! Best of luck with everything... not sure what to say or how to work that issue out. 

      All I will say... is if isn't going to happen there... change your hotel and move on. The sooner you will be able to let go of it the better off you will be. In the end... the event is all about you two and not the hotel. The Mayan Riviera is beautiful where ever you go and its about being surrounded by family and friends!

      Best of luck

      Linkn


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      #3 jamieirene

      jamieirene
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        Posted 03 September 2011 - 02:48 PM

        Thanks so much for the kind words! Still have heard any ground breaking news from anyone!! So frustrating not knowing what to do or tell my guests! Not to mention th money I have invested or loosing our date! We already have so much marked with our date! I don't even want to think about it! All we an do is sit here and wait for someone to inform us of what is going on so we can move forward! ! Thanks again! If you hear any news please let me know! Jamie

        Wow... that is quite the dilema Jamie! Best of luck with everything... not sure what to say or how to work that issue out. 

        All I will say... is if isn't going to happen there... change your hotel and move on. The sooner you will be able to let go of it the better off you will be. In the end... the event is all about you two and not the hotel. The Mayan Riviera is beautiful where ever you go and its about being surrounded by family and friends!

        Best of luck

        Linkn



        #4 jamieirene

        jamieirene
        • Member
        • 650 posts

          Posted 03 September 2011 - 02:49 PM

          Thanks so much for the kind words! Still have heard any ground breaking news from anyone!! So frustrating not knowing what to do or tell my guests! Not to mention th money I have invested or loosing our date! We already have so much marked with our date! I don't even want to think about it! All we an do is sit here and wait for someone to inform us of what is going on so we can move forward! ! Thanks again! If you hear any news please let me know! Jamie

          Wow... that is quite the dilema Jamie! Best of luck with everything... not sure what to say or how to work that issue out. 

          All I will say... is if isn't going to happen there... change your hotel and move on. The sooner you will be able to let go of it the better off you will be. In the end... the event is all about you two and not the hotel. The Mayan Riviera is beautiful where ever you go and its about being surrounded by family and friends!

          Best of luck

          Linkn



          #5 jamieirene

          jamieirene
          • Member
          • 650 posts

            Posted 03 September 2011 - 02:49 PM

            Thanks so much for the kind words! Still have heard any ground breaking news from anyone!! So frustrating not knowing what to do or tell my guests! Not to mention th money I have invested or loosing our date! We already have so much marked with our date! I don't even want to think about it! All we an do is sit here and wait for someone to inform us of what is going on so we can move forward! ! Thanks again! If you hear any news please let me know! Jamie

            Wow... that is quite the dilema Jamie! Best of luck with everything... not sure what to say or how to work that issue out. 

            All I will say... is if isn't going to happen there... change your hotel and move on. The sooner you will be able to let go of it the better off you will be. In the end... the event is all about you two and not the hotel. The Mayan Riviera is beautiful where ever you go and its about being surrounded by family and friends!

            Best of luck

            Linkn



            #6 mark82

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              Posted 14 January 2013 - 04:30 AM

              Hi Jamie,

               

              sorry to hear about all your troubles, i hope youve managed to get everything sorted out now.

               

              we've been looking at the RIU Caribe for April 2014 and was just wondering what was the outcome?!

               

              we were talking with travel agents at the weekend and nothing was mentioned to us about anything closing etc and just got a little worried when i seen your problems.

               

              Mark






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