I know, same here. We had it listed on our wedding website and everything that you could go between resorts and what not, so some people (very few) booked over at Tulum and now there is a small possibility they won't be able to come to Akumal. The guest services manager told my TA that he is willing to work with us if it's a small amount, so I have been dissuading people from booking elsewhere now and have updated the website - more fun stuff to worry about! Yay! LOL.
So the changeover is official, as you probably can't see on the attachment and I can't figure out how to copy and paste. There has been rumblings for the past 2 months but the official notice went out to the TA's yesterday. Akumal will be rebranded Luxury Don Pablo Collection but NOT adults only.. for now. So kids are still allowed. They are doing a soft renovation of about 150 or so of their suites to bring them up to Don Pablo Luxury standards. I believe they will be updating all of them but the 150 will be updated a little more so. The luxury changeover will mean that it will include unlimited a la cartes, premium liquor, turn down service etc. The same as Sian Kian really. If you are in Akumal, that is meaning you can go to any of the resorts, including Sian Kian now. We are waiting to hear back regarding the buffets and resteraunts at the other hotels as on the email AND on the website, it says you cannot use the Hacienda complex, which is public for EVERYONE. So I believe it was in error and me being the neurotic person I am, I already FB'd air transat and emailed them letting them know.
Jfarrowable, That's exciting! We are headed down November 5th to 19th, with guests coming in on the 6th, 8th and 9th for 10 and 7 day durations. We have about 50 people as well, all staying in Akumal. We aren't getting married at the resort though, we are getting married off site at a beach club
Edited by lcboyko, 10 June 2014 - 09:52 AM.