Jump to content
Sign in to follow this  

Hilton Hawaiian Village Ruined our Wedding!

Recommended Posts

This property and its staff ruined our wedding through their lies and broken promises. Beware of the property's lack of integrity and dishonesty. Hilton agreed to compensate us for what they destroyed of ours and fly us back to Hawaii to make up for the d...ay they ruined and told us to enjoy the rest of our time on the Islands. Upon returning home, they denied ever making these promises. Do not stay at the property and patronize these people that have no integrity and do not make good on promises they make. Do not let them ruin your dream day as well.

Share this post

Link to post
Share on other sites

You posted this same paragraph on a photo I submitted to Hilton Grand Vacations FB page, yet you did it anonymously.  If they really ruined your wedding why are you remaining anonymous?  They did a magnificent job at my daughter's wedding, customer service was unbelievably fantastic, everything turned into a day of perfection, but prior to going there we had a few snafu's and I also posted on their FB page, but I didn't do it anonymously and they took care of everything in advance for us.  I have a hard time believing someone who "won't show their face" so to speak.

Share this post

Link to post
Share on other sites

I don't know what's wrong with some people.  I literally saw this same post in several places, copied and pasted word for word.  I find it interesting that there are no details as to what was "ruined", etc.  Just a bunch of rambling by someone who probably can't be pleased or had a problem completely unrelated to any wedding.  The HHV is in the wedding business and they have it down to an absolute art.  They don't get flustered and they strive for perfection.  We had one small snafu prior to getting over there for my daughter's wedding, well actually 2, but both were taken care of promptly and with a much better option.


1.  The location of our Bridesmaid Breakfast had to be changed because of renovations that someone forgot to tell us would be going on. Another friend on FB knew of the reno's and warned me that it might affect our plans.  I called and asked why no one had contacted me and that the new place they wanted us to go was not acceptable.  They found another location on the property, gave us tables directly on the edge of the beach and discounted the entire bill for 15 people.  It was beautiful!...


2.  The 2nd issue was not actually with HHV, but with their Grand Vacations club.  Told by a salesperson that my daughter and her new husband would be in a one bedroom condo at the newest tower, they found out the week before they were only going to be assigned a regular room in the hotel.  I posted on their FB wall how unprofessional this was and that the only thing they were offered was a refund.  I was not happy.  They quickly found a condo for them in that nice building and upgraded them to a 2 bedroom ocean front condo.  (Honeymooners don't really need two bedrooms...but hey, I guess it was twice the fun!)  LOL 


All in all, check facts before you ever believe anyone who remains anonymous and make sure you get details.

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

  • Best Destination Wedding Sponsors

    Facebook Pinterest Google+ Twitter
  • Posts

    • Looking for the best venue for wedding and Wedding related events Book the best Banquet Hall in West Delhi - Symphony Banquets. For all types of Social as well as corporate events with In-House Catering service and luxurious ambiance to make every event a memorable one.  
    • Hundreds of years before, the basic jewellery were made out of seashells and bone, trees and animal skin. In the ancient times, the Egyptian jewellery first came into existence. Egyptian culture inhabited technology, gemstones, and precious metals early in comparison to other places. They were inspired by the culture of royalty and aristocracy which led to thinking noble like having a deep appreciation for luxury. This made them create impactful jewellery and leading trends. Copper was the first metal that came into existence through which we as humans got so many jewellery items.  However, the major focus on jewellery came when they discovered gold. This allowed the Egyptian to rule as the first jewellery maker. The ancient Egyptians valued adornment and were worn by both men and women.  Material and metals: The plethora of material which was used in the making of this Egyptian jewellery was basically gold and silver. Egyptian has mostly attracted towards gold and the availability of silver was less in Egypt as compared to any other place. The colour variation was due to the mixing of elements such as alloys like copper, iron, silver into gold.  Charm jewellery: It was then also an interesting concept to have charms in necklaces, bracelets and other jewellery items. It’s just they were made up of stones and precious or semi-precious jewellery. In this picture above the necklace is adorned with precious stones in different charms shapes. Gem and stones: The more royal pieces of Egyptian jewellery were adorned with the precious jewellery items. The gemstones were semi-precious stones, precious stones are other various gems. The most prized stone were lapis lazuli, rock crystal, and pearls. Emeralds were also found in these jewellery pieces. These were made from ground quartz and then molded into expensive gemstones. They are also used as charm jewellery when molded or carved in different shapes.
    • Congratulations! Where you are you getting married? 
    • It’s my wedding five months from now and we badly need ideas because everyone’s mind is not working right now and I, as the bride, cannot even think of what I really want to have on my wedding day. I want something simple yet unique. Something that suits for Colombian women and bride. Can you help me out with this? Thanks! I will really appreciate your comments!
    • I know it is really tough job to get everything at best cost. I would like to suggest to contact local wedding planner or decorators to get the quotes. It will take some time but by comparing different quotes you will get the best package.
  • Topics