Posted 02 August 2011 - 09:50 AM
I will let everyone know for sure, but our TA is fantastic at getting me extras/free upgrades lol so, here is to good thoughts and fingers crossed lol
Originally Posted by luvmoo
I don't blame you!! given the choice i would too!!! a free trip( 2000.00 and up) or free extecutive upgrade ( 600.00) i would take the free trip and then pay the 600.00 for the upgrade.. man i wish we were given that option hahaha...I hope you do get both!! That would be so awesome!
Two hands will join together on their special day and look at each other and say I DO on April 14 2012 in Montego Bay Jamaica
Posted 04 August 2011 - 08:21 AM
I am traveling with ACV as well. My TA never mentioned anything about an upgrade to Executive. She said that our entire group would be seated together. I inquired when I first booked about any kind of incentive if you book so many people, and we were told for every 25 people booked the 26th is free. Right now we have 49 people booked, 40 of them with ACV, so we have one trip paid for, which is amazing. My TA told me this is an ACV incentive, I am not sure she would have told me if I had not asked....so it's definitely worth a try!!
Originally Posted by canadiangirl
I will let everyone know for sure, but our TA is fantastic at getting me extras/free upgrades lol so, here is to good thoughts and fingers crossed lol
Posted 04 August 2011 - 09:56 AM
We were told the free trip is an ACV incentive, also wouldn't have been told had we not asked but we were told for every 16th person booked we get a free trip.... you would have TWO trips!!!!!!!!! Unfortunately half our group went with another rate (our TA gave them.... isnt she great ?!) so we have 20 going on another flight with NO free trip 
Originally Posted by leslioni
I am traveling with ACV as well. My TA never mentioned anything about an upgrade to Executive. She said that our entire group would be seated together. I inquired when I first booked about any kind of incentive if you book so many people, and we were told for every 25 people booked the 26th is free. Right now we have 49 people booked, 40 of them with ACV, so we have one trip paid for, which is amazing. My TA told me this is an ACV incentive, I am not sure she would have told me if I had not asked....so it's definitely worth a try!!
Posted 04 August 2011 - 11:05 AM
Hello Tori,
Sorry to hear that you are having issues with your travel agent. I understand how stressful this is as my FI and I are facing the same issue. Ever since we booked, we've had nothing but bad service. I guess the agents know that once they have your money you are stuck so you are no longer the priority!
I am also flying with ACV and part of the reason we booked was for the 'freebies'. Unfortunately it turns out these are all based on availability and in our case executive class is sold out on our outbound flight. We booked 9 months in advance but I guess that wasn't early enough so we only get the upgrade in one direction. This is really unfortunate as we needed the extra baggage allowance! For future brides, apparently the TAs need to send in paperwork for you to get the upgrade, so make sure they start requesting it as soon as you book.
As for other promos, I strongly encourage all brides to do your research and get supporting documentation for everything you are told. Also read the fine print...we had the same situation where people ended up booking through different TA's etc. so their reservations don't count towards any of the totals.
Also check to see if your hotel has any promotions. For us, we didn't know if we would have enough ppl to get two AC 16th person free promo so we did a hotel promo where every 6th room is free. Choose whichever promo works best for your group and keep in mind that not everyone will book through your agent.
Posted 04 August 2011 - 11:49 AM
Sorry to hear you are having troubles as well. It really is disappointing, this is not just some group vacation... we are getting married and you think she would understand that!!! My favourite part is she added me as a "friend" on facebook so I get to see all the slacking she is doing!!! Apparently according to facebook she is on vacation from now until after labour day..... Great to know since our group rate closes in 3 weeks.....
ohhhh a little vent but sooo frustrating!!! Hopefully this thread helps other brides!!!!
Originally Posted by Camy47
Hello Tori,
Sorry to hear that you are having issues with your travel agent. I understand how stressful this is as my FI and I are facing the same issue. Ever since we booked, we've had nothing but bad service. I guess the agents know that once they have your money you are stuck so you are no longer the priority!
I am also flying with ACV and part of the reason we booked was for the 'freebies'. Unfortunately it turns out these are all based on availability and in our case executive class is sold out on our outbound flight. We booked 9 months in advance but I guess that wasn't early enough so we only get the upgrade in one direction. This is really unfortunate as we needed the extra baggage allowance! For future brides, apparently the TAs need to send in paperwork for you to get the upgrade, so make sure they start requesting it as soon as you book.
As for other promos, I strongly encourage all brides to do your research and get supporting documentation for everything you are told. Also read the fine print...we had the same situation where people ended up booking through different TA's etc. so their reservations don't count towards any of the totals.
Also check to see if your hotel has any promotions. For us, we didn't know if we would have enough ppl to get two AC 16th person free promo so we did a hotel promo where every 6th room is free. Choose whichever promo works best for your group and keep in mind that not everyone will book through your agent.
Posted 04 August 2011 - 03:10 PM
I double check with my T.A. about the executive class upgrade, and send her the link that was posted earlier.
"
Hi Jaimee,
The previous promotions you had read were valid a couple years ago and are no longer part of Air Canada's groups programs. However, I just verified that you will indeed receive a free upgrade to executive class on your Winnipeg-Cancun flights with Air Canada Vacations! 
Regards,"
Maria
So I do get both! The 25 (with the 26th free) and the executive. I wish I had the 15 and one free, but I guess I won't complain to much! Was that promotion through ACV? Or maybe for certain resorts - I seem to recall some of the different resorts we had requested quotes for had different promotions.
Posted 04 August 2011 - 03:29 PM
Hmmm... i have 29 people booked thus far. we got the free executive class upgrade.. already booked and confirmed... but no free trips! we did get a 2nd couple upgrade for executive class.. but i have emailed my TA again asking about the free trip for x amount of booking.. i am going to look into that and make her look into it also.. to see if we get that too!!! we are going for two weeks and have an upgraded room so i am not too sure how that would work, or even if it will work at all.. but it certainly doesn't hurt to ask!
That is what she is gettin paid for 
Originally Posted by leslioni
I am traveling with ACV as well. My TA never mentioned anything about an upgrade to Executive. She said that our entire group would be seated together. I inquired when I first booked about any kind of incentive if you book so many people, and we were told for every 25 people booked the 26th is free. Right now we have 49 people booked, 40 of them with ACV, so we have one trip paid for, which is amazing. My TA told me this is an ACV incentive, I am not sure she would have told me if I had not asked....so it's definitely worth a try!!
Posted 04 August 2011 - 05:36 PM
Can I ask did you need a minimum # of guests to get the executive class upgrade?
Originally Posted by Avens
I double check with my T.A. about the executive class upgrade, and send her the link that was posted earlier.
"
Hi Jaimee,
The previous promotions you had read were valid a couple years ago and are no longer part of Air Canada's groups programs. However, I just verified that you will indeed receive a free upgrade to executive class on your Winnipeg-Cancun flights with Air Canada Vacations!
Regards,"
Maria
So I do get both! The 25 (with the 26th free) and the executive. I wish I had the 15 and one free, but I guess I won't complain to much! Was that promotion through ACV? Or maybe for certain resorts - I seem to recall some of the different resorts we had requested quotes for had different promotions.
Definitely ask again, they would likely credit 1 week of standard room but you never know!!! Even that would be a help!!!!!!
Originally Posted by luvmoo
Hmmm... i have 29 people booked thus far. we got the free executive class upgrade.. already booked and confirmed... but no free trips! we did get a 2nd couple upgrade for executive class.. but i have emailed my TA again asking about the free trip for x amount of booking.. i am going to look into that and make her look into it also.. to see if we get that too!!! we are going for two weeks and have an upgraded room so i am not too sure how that would work, or even if it will work at all.. but it certainly doesn't hurt to ask!
That is what she is gettin paid for
Posted 05 August 2011 - 01:36 PM
To be honest, no idea! I have 29 booked on ACV - you'd have to ask your T.A.
Originally Posted by torilynnsmith
Can I ask did you need a minimum # of guests to get the executive class upgrade?
Posted 05 August 2011 - 01:51 PM
So i got a response from mty TA. she has contacted the ACV group rep that she deals with and is still waiting for a response,. but she did say to me that those promotions are for only select hotels! for example she said the Gran Bahia in Jamaica has that promotion.. but other hotels don't. She doesnt think my resort is one of them but she is going to double check for me anyway.. my view is, if it is a no go, then i am still okay.. if it is a go then that is a big nonus!! sure doesn't hurt to askl!
As for the executive upgrade Tori, we had no minimum number. we got the executive class upgrade for free just for booking the group rate and what not through them. then after 25 people booked, we got 2 more exec class upgrades ( which we gave to my parents).
Originally Posted by torilynnsmith
Can I ask did you need a minimum # of guests to get the executive class upgrade?
Definitely ask again, they would likely credit 1 week of standard room but you never know!!! Even that would be a help!!!!!!
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