We're flying (from Canada) with Air Transat and transportation to and from the resort is included with our package. I have heard of couples getting free private shuttles from the airport, but I think that's just for the bride and groom. There are shuttle companies you can hire for a pretty decent rate if you're trying to transport all of your guests. Last year I went to Tulum for a friend's wedding, and she hired a private shuttle for the group because the transfer would have taken far too long if we went on the shuttle that was included with our trip (from Sunwing - another Canadian vacation company). I think we paid about $20 each for the private shuttle to Tulum, and that included beer and water for around 20 people.
Originally Posted by ps31
Amy thanks for sharing the information about the new contact.
A question for everyone: What kind of transportation service are you using from the airport to Sapphire? My TA said he could arrange a service to pick us up, but I've had several guests ask me to check with the hotel. Does anyone know if the resort offers a shuttle of some sort?? Some of my guests seem to think it should be part of the package, but I would imagine it's an additional fee.