Here is my very delayed review I put on Trip Advisor!!
It has been about two months since our destination wedding at the Now Sapphire on June 19!! The whole process leading up was slow, but I realized that they were focused on making me happy so I just had to be patient. I worked with a travel agent to book my rooms for my guests which is the way to go for sure.
Check in and Rooms:
Upon arrival we were brought to the preferred lounge to check in even though we decided not to do the preferred. We were upgraded to a preferred oceanfront from a deluxe oceanfront. We were in room 110, it was the best room ever! It was beautiful and so close to everything. Our guests were all over the resort so that was a bit disappointing at first, but we realized we could easily find people anywhere quite easily. Some people weren't able to check in until 6pm but for the most part they had all our rooms ready to go. Our room was cleaned by 11am everyday. My brother's family did have some issue with clean rooms, but just had to call and they were their right away. A huge reminder, it is Mexico so they work a littler slower and things don't happen in 5 minutes.
This was great and we spent 1.5 hours with Juan Carlos going over every detail. He even let us add a rehearsal for my family members who wanted to make sure the day went great. I gave him a whole suitcare of decorations and he did everything from there.
Salon/Hair and Makeup:
We make appointments 4-5 months out for the wedding day. We brought pictures to show the ladies doing it. Everything went great. My niece didn't like her hair at first, but after some clarification it was fixed to her happiness. My hair stayed all day along with my makeup despite the humidity trying to make me melt. All my girls all liked the hair and makeup and enjoyed the experience. My mother's makeup was done a little dark around the eyes, we just blended it a little after it was it was perfect.
. After the salon we had food wating for us in our room as the girls were gettting ready and I was put into my dress. They had golf cart come and pick up the girls so we didn't get too hot waiting outside. The guys were able to wait in the preferred lounge to stay cool and then they greeted the guests before the ceremony started. The ceremony was great, we did a symbolic and it was great. We had a lady from resort do the ceremony, she said nice things about love and it lasted about 20 minutes. She didn't understand my husband's name as Bob so we used Robert, which was cute in itself. She had a little congrats document we got to sign during the ceremony so it looked like a license. The videographer was there for the whole ceremony right besides our photographer amorcitocorazonstudio.com. Following the ceremony we greeted guests and had the first of two toasts with champagned included in the package. The cocktail we had start about 45 minutes after the ceremony. The only bad thing was we didn't get any of the apps as our friends and family ate them before we joined the cocktail hour. The reception was great we were on the Tequila Terrace and beach for everything. Our party was 43 people. IT was perfect size. We did 5 tables for our guests It was nice to be on the end of the resort as there was an empty lot next to it. There were people eating dinner at the Bluewater Grill, but they didn't bother us. If anything our music took over their meal. A friend was our DJ and had the music nice and loud!The only thing is we decided to get guac/salsa and chips delivered later in the night. We didn't know when the food came so no one really ate it. The little bit we had was great!!
The food was very good. The wait time for the restaruants could get long as it was first come first serve. So we tended to go right at 6pm to put our name in. If you wanted a large group together go and wait a little before so you wouldn't eat at 10pm. But any ground arou 4-6 wait was about an hour. We didn't mind as we would get a drink, but stay in area so make sure they would seat you. The room service was different times so hard to count on for a specific time. We loved the japanese steak house, bluewater grill. The wedding food was the best by far!! Also we went fishing one day and was able to bring it back and they cooked it up for our group of 43 people. It was wonderful!!
Photographers: We used amorcitocorazonstudio for our wedding! They were amazing and so much fun. They stayed a hour past our scheduled time. It was very hot our wedding day so we moved slow and waited for great pictures. I didn't feel like we took forever and we got to enjoy our reception with our guests. We are still waiting on the final copy. Can't wait, the hints they showed us were amazing. They prepared a slideshow for our reception back home, it was great and people were so glad to see our wedding day from their eyes. IT was perfect!
I would tell anyone to have their wedding or vacation there. We were there a week and it was perfect, the staff went above and beyond what we needed. Remember it is Mexico so things are done a bit slower and the night life stops around midnight, but other than that it was great!