Jump to content

Photo

Now Sapphire Weddings Formerly Paradisus Riviera


  • Please log in to reply
2806 replies to this topic

#1851 janders8

janders8
  • Newbie
  • 9 posts

    Posted 07 March 2014 - 09:47 AM

    CurlyKristen - I feel your pain! I was in the same spot when I just set my date. I felt like they just took my money and now it is no communication. I thought "hit them where it hurts" and social media. I got a response back right away because their social media specialist contacted Anel and handled it. With this all my friends and family saw what I posted and commented on it as well. I just stayed on them. I know you shouldn't have to TRUST me because when it all boils down to it - it's their job. What is hard for me to understand is how they have Anel and Ramon and Ramon seemed like the only one running the show when you are down there from what I hear from other posts. Don't give up yet and try facebook first. I had to contact them on there and then I still didn't hear anything from Anel in a week and I wrote again. I am so glad I stuck with them and I don't regret the time I took to put into it. =] You got it girl! If you have questions PLEASE feel free to send me a list of questions. I have pictures as well as stuff from when Anel sent me stuff. Don't hesitate!



    #1852 vanessav53

    vanessav53
    • Site Supporter
    • 210 posts

      Posted 07 March 2014 - 01:04 PM

      So ladies, I have to share this with you because I am so so excited. I went back and forth with ordering pashminas for my OOT bags BUT the weddding is in june and it really will not get cooler tahn 75 degrees ( even at night) so I keep looking at found the most amazin sarongs ( coverups) online for about $3.00 a piece. They arrived today and they are gorgeous! They come assorted so they are all different and for the price they are such an amazing quality. I really reccomend these if you are looking for something extra special. I am going to include a little card in the welcome bag with a few pics on diff ways to wear the sarong!

      Here is the website where I ordered them. LIke i said quality is amazing-- like something you would buy in a store and really reasonable price ( $3.00 each!)

       

      Let me know if you have any questions!

      http://www.dhgate.co.../158937975.html


      @curlykristen- Unfortunatley they aren't in a rush to respond to you because your wedding is not until 2015. A few months ago I was getting so frustrated and I kept calling and telling them I needed answers they would answer but basically the feeling I got was that my wedding was too far away for them to keep talking to me. They said once I sent in my planning form 30 days before wedding theyw oudl set up a call with me to discuss and then again when I got to the resort. I know it's annoying ( i feel the same way) but I don't think they will consistently respond to you the way you want them to. Try not to get upset because if will ruin the rest of hte planning experience for you. Janders is right. YOu should just honestly write all of your questions on here because I bet that all the of the past brides and current brides can answer about 85% of your questions.

      Also they are having a webinar on March 22nd so Iw ould sign up for that as well to get some basic questions answered. I am sorry you are feeling stressed about it. I got myself worked up the first month or so and then I just read everything on this website and realized everyone went throuigh this and ALL of the brides have only WONDERFUL things to say about their specail day so I just gave up on worrying and now I am trying to leverage the info on this site and just wait for 30 days before to get what i need. The good thing is that you have plenty of time and I am getting married in June so i Promise I will tell you EVERYTHING you want to know. youc an even call me if you want to talk over hte phone. Whatever makes you feel better but you need to try to relax and ENJOY!!!



      #1853 gannonham

      gannonham
      • Newbie
      • 76 posts
      • Wedding Date:April 23, 2014
      • Wedding Location:NOW Sapphire
      • LocationToronto, ON

      Posted 07 March 2014 - 02:04 PM

      Thanks for posting this info @vanessav53.  The sarongs are gorgeous.

      How do you sign up for the webinar?  Is it NOW Sapphire putting it on?



      #1854 vanessav53

      vanessav53
      • Site Supporter
      • 210 posts

        Posted 07 March 2014 - 02:37 PM

        @gannonham see link attached. NOW sapphire puts it on for the Best desination wedding subscribers. Details are below.
        You are getting married so soon! 6 weeks away?  How exciting.

         

         

        http://www.bestdesti...-schedule-2014/


        Hi Ladies

        for those of you who got married on beach terrace was there enough space for a dance floor or for dancing? I'm haing 75 guests and the pictures on the resort website are hard to tell how the set up will be with all the tables plus dancefloor? I'm assuming it will work out but feeling weird because never saw the resort!



        #1855 meganwitt

        meganwitt
        • Newbie
        • 56 posts
        • Wedding Date:June 1, 2014
        • Wedding Location:Now Sapphire

        Posted 07 March 2014 - 09:27 PM

         

        I am so over waiting for Anel to respond to emails. I haven’t heard a word from her since she confirmed our date, time, and location and took the deposit. It has been over a month of waiting for her to respond to one email. I almost feel like I should start looking for a different resort.   :(

         

         

         

        CurlyKristen,

         

        Don't get frustrated. As we have said many times on this blog, you have to remember they only have 3 people working on all these weddings and it looks like yours isn't until next year. I understand how you want to plan everything now and get it done. But realize they will help you and get everything done. I would say enjoy getting the stuff done up here as much as you can and ask us brides on here to fill in the blanks when they aren't able to. 

         

        My wedding is a little over 3 months away and I just got in contact with them more recently as my day is approach. I have gotten all my questions answers since we booked last July. Know you will get your answers, but you might have to be patient. Enjoy the ride, you choose a destination to make it relaxing and let it do it. Hope this helps and relaxes your nerves. Its an exciting time!!



        #1856 CurlyKristen

        CurlyKristen
        • Jr. Member
        • 209 posts
        • Wedding Date:January 31, 2015
        • Wedding Location:Now Sapphire
        • LocationPuerto Morelos, Mexico

        Posted 08 March 2014 - 04:55 AM

        Thanks everyone for their encouraging words! I totally understand that my wedding isn't even on their radar right now. And with all the reviews I have read and brides that I have talked to that have gotten married at Now Sapphire they all say that communication is horrible. I do plan to attend the webinar and hopefully get a better idea of what is to come and have some of my questions answered. I am actually super excited for the webinar. It's just hard feeling like something is missing like communicating with your resort and having the open relationship with your wedding coordinator as you plan your wedding. I know...I know..welcome to planning a destination wedding :)



        #1857 JaxBchKay

        JaxBchKay
        • Site Supporter
        • 103 posts
        • Wedding Date:April 24, 2015
        • Wedding Location:Now Sapphire, Mexico
        • LocationJacksonville Beach, Florida

        Posted 08 March 2014 - 07:00 AM

        Did anyone ever get an answer about the possibility and price of a private buffet setup if you have 50+ ppl? I know this used to be an option but don't see anything about it in the wedding book they sent with my confirmation. We are trying to keep the guest list down because I know each person over 25 is like $100 but we might not be able able to keep it small enough, so I'm hoping a buffet might work out a bit cheaper.

        Also, how did you guys book your rooms for your group? Anyone book a block directly with the hotel or did you use an agent? I've gotten a couple of quotes from agencies, but seems like they want everyone to book within 30 days or want $100 deposit per room, both seem unreasonable to me.

        I'm so excited to be sharing this experience with all you amazing ladies! All the great ladies and posts on this board helped me decide this was the resort for us! Thanks!!

        #1858 GingerJ228

        GingerJ228
        • Jr. Member
        • 158 posts
        • Wedding Date:June 8, 2014
        • Wedding Location:NOW Sapphire
        • LocationMexico

        Posted 08 March 2014 - 02:46 PM

        @CurlyKristen.  PLease don't get discouraged.  I felt exactly how you do and I experienced the same treatment from resorts in other countries when I first started planning.  I promise you everything will come together.  



        #1859 zeman321

        zeman321
        • Jr. Member
        • 280 posts

          Posted 09 March 2014 - 07:18 AM

          Did anyone ever get an answer about the possibility and price of a private buffet setup if you have 50+ ppl? I know this used to be an option but don't see anything about it in the wedding book they sent with my confirmation. We are trying to keep the guest list down because I know each person over 25 is like $100 but we might not be able able to keep it small enough, so I'm hoping a buffet might work out a bit cheaper.

          Also, how did you guys book your rooms for your group? Anyone book a block directly with the hotel or did you use an agent? I've gotten a couple of quotes from agencies, but seems like they want everyone to book within 30 days or want $100 deposit per room, both seem unreasonable to me.

          I'm so excited to be sharing this experience with all you amazing ladies! All the great ladies and posts on this board helped me decide this was the resort for us! Thanks!!

          Our travel agent went through Apple vacations and everyone booked their own trip through her. We did not have to put a deposit down on anyone elses room, just ours. The final payment is due 45 days before they take off.


          Does anyone know what size table overlays the round tables at Sapphire take? I need to order, but dont know what size!



          #1860 CurlyKristen

          CurlyKristen
          • Jr. Member
          • 209 posts
          • Wedding Date:January 31, 2015
          • Wedding Location:Now Sapphire
          • LocationPuerto Morelos, Mexico

          Posted 09 March 2014 - 07:26 AM

          Does anyone know the measurements of the rectangle tables? And how many they can seat?






          0 user(s) are reading this topic

          0 members, 0 guests, 0 anonymous users