Does anyone know if Lisa Lizano manages only the Miami WCs for Palace resorts? If so, does anyone know a good supervisor contact for Beach Palace? I'm having an issue with my reception area @ Beach Palace... I have gone through 2 on-site WCs (one was promoted) and now my WC tells me that the Sky Terrace is booked for my reception night since October 2010, although we have had many many conversations about it, including my telling her to book it and her saying "OK what times?" in May. Obviously if my wedding is at 6pm there is really no other times other than 6:30- 8:30 at the minimum....so I am super frustrated she did not tell me this before. I am now forced to use the huuuge terrace built to accomodate 700 people for 20!! I am afraid this is going to look ridiculous! Thanks for any help!!! I'm having a bridezilla moment, I'm afraid!
On site Beach Palace -- wedding coordinator supervisor????
Posted 29 June 2011 - 08:16 AM
AMH any word on this.... I'm worried about the same thing. i dont have my ceremony or reception space confirmed yet. I really have my heart set on the Sky Terrace at least for the ceremony. My wedding is in November.
Posted 29 June 2011 - 08:40 PM
who are the onsite people you are dealing with? So far the 2 people I have talked to seem really nice. Mario & Rebeca. Also you could always try the board of directors Carolina Lopez. Thats who i dealt with about my contract issues.
Posted 30 June 2011 - 04:37 AM
FYI the terrace is a beautiful spot on the lagoon. Search the Beach Palace reviews for pictures one bride had it there. Check it out just to at least ease your tension
Posted 11 July 2011 - 05:13 PM
Hi everyone-- we just got back and yes, the Palenque terrace is actually beautiful and I liked it MUCH better than the Sky Terrace, even for my small group b/c it was the only private area option-- all the other areas have people milling in and out. I was dealing with Mario originally, but he was replaced by Suzete b/c he was promoted. I do wish she would have answered my questions more directly b/c I am a detail person. When I asked if she had any other weddings the same day as mine, she said no, but didnt mention she also had a huge private event with close to 80+ people at the same time-- this caused her to be really spread thin during my event and my friends had to do a lot of what I would consider WC work-- ie telling the DJ when to announce us, when the first dance was, when we were going to cut the cake, etc... in fact, I ended up having to do some of that myself. I dont know if this is normal, but I had thought the WC would handle the flow of the event. Also, our custom made ring bowl was dropped or something and broke, which really bummed me out. Its not the end of the world, and overall, I would not let trivial things like this ruin the night for me, but I will say it was not as smooth as I had hoped. All of my friends were aghast and could not believe that we saw her for probably about 15 mins total the whole night. Even my photographer was shaking his head at her... and he does tons of weddings in Cancun... I just sort of felt like I had been left there to figure it out on my own-- which was for me, not great and what I had wanted the WC to do, b/c I am not a real expert on the flow of a reception. I think if she had not had another event going on @ the same time, things might have gone much better. So ladies, don't let my experience worry you-- I think if there are no other events going on @ the same time as yours or you arent a big stickler for the organization of the reception flow, you will have no problems. And again, it was nothing so horrific that it ruined the event--- just not how I had hoped it would go-- it felt unorganized. The hotel has a great atmosphere-- it was smaller and less hectic than Cancun Palace, but still busy enough to not be boring... the pools werent as fabulous as some of the other Palace resorts, but were still nice and our group had fun at the pool bar and loved the ocean. The ocean is gorgeous! Definitely the nicest beach I saw among Cancun Palace, Sun Palace and LeBlanc.
Posted 14 July 2011 - 04:01 AM
Well I am glad that you enjoyed the Terrace and I am saddened about your experience. Mario is awesome he was my SIL WC, but honestly he was only present during the ceremony and NOT the reception so I don't honestly know what they are required to do, but it doesn't seem that your experience was much different. Except for the ring bowl. Congrats on becoming a Mrs.
Posted 18 July 2011 - 07:51 PM
Thanks for the pictures Ivan! It makes me excited for my wedding there too. And I'm excited about using DJ Doremixx also, although I think you ( Ivan) were already booked on my date ( November 5th 2011).
Originally Posted by IvanG
Hola Girls in the next link you will find some pics that I posted in other thread.
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