I hear ya ladies! I was super nervous at first because people (for some stupid reason) kept telling me about all of these bad reviews that they were seeing! Yikes! Buuuuttttt.....I have heard from at least 4 different, unrelated people who have been there within the past year, that they loved it! They said to ignore everything you hear because the resort was fantastic.
However, I have heard that the safes aren't "safe," so I'm not encouraging my guests to use them. In fact, I am going to steer them away from the safe. I've heard that keeping things hidden in your suitcase is a much better idea. If your guests have little suitcase padlocks, that might even be better. Even a zip-tie would do the job as long as you had clippers or something to cut it with each night.
The other thing I heard is that the food is...okay. People enjoyed themselves and enjoyed the food, but after a week, it got a little old. Most of my guests are staying for 3-4 days, so I don't think the food issue will be a problem.
Those were the only legit complaints though, and they still had a great time. My philosophy is, it's all about what you make of it. There will be a beach, an open bar, and a drink in my hand, and I will have a great time. Who's with me????