Dear valued client,
Please accept our sincere apologies for the inconvenience you may have experienced in respect to the information about the outside photographers.
At Now Larimar Punta Cana and Secrets Royal Beach Punta Cana we take pride in ensuring our customerâ€™s satisfaction. Therefore, after analyzing the situation, our management has taken the following actions:
- At both hotels we have gone a step ahead and our team focused on the photo and video service for weddings have been renewed, as well as the photo packages, cameras and other equipment, in order to provide you the highest professional level in this service.
- The outside vendor fee to be paid for outside photographers will be of US$500.00 (subject to change without previous notice). This fee does not include food, beverage, or any other services. In case you are interested in any extra service for your photographer, please consult your Wedding Coordinator.
- The fee mentioned above will be applied for new requests. In case you have confirmed (by email) to the Wedding Coordinator about your outside photographer before February 16th, 2013, the previous cost of US$150.00 will be honored.
- When the photographer is staying at the hotel as part of the wedding group, the outside photographer fee will be absolved. It is not allowed to pay a stay for local photographer in order to avoid the fee; in this case, the US$500 fee will be applied.
We deeply value your relationship with us and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to contact your Wedding planner.
Now Larimar Punta Cana / Secrets Royal Beach Punta Cana