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"New Resort Opening May 1 2011" NOW LARIMAR ~ PUNTA CANA


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#1791 daniellemboone

daniellemboone
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  • 23 posts

    Posted 19 February 2013 - 07:48 AM

    Let us know if you hear anything! 

    Originally Posted by RFFL 

    I already e-mailed them complaining....this is so unfair to the brides.

    Let's see if I get any response.



    #1792 SusanMike2013

    SusanMike2013
    • Newbie
    • 123 posts

      Posted 19 February 2013 - 09:09 AM

      My travel rep who is a god sent is looking into this for me... I will post when I hear anything 

       

      I like to play the "I didnt know card" like Danielle said.

      I will NOT contact them to ask about it... if they don't contact me then I would of never known!

      I also have EVERYTHING done with them so there is no need for any further communication

      What are they going to do tell me the day of my wedding .... HA! Tell the guy he can't come on the resort?

       

      I am pretty sure having a lawyer with you will go a long way on this! We all got a lawyer friend attending our weddings right ;-)

       

      On June 13th 2012 I was told the below, and I have the email printed to take with me!

       

      I am bring my own photographer but he is staying at another resort, could you tell me how I would purchase a day pass so he can attend my wedding and the cost? The Cost to be paid for outside vendors is US$150 per person/day (dinner not included). If you want to add dinner for your photographer, the cost is US$35 per person, or you can include him/her in your dinner as extra guest.

       

      If they want to fight that on my day.. bring it! They have no idea who they will be messing with!

      I also looked all over their site.. there is no mention of it. So legally this can not stand... their site and emails states prices can change not policy's....

       

       

      *prices subject to change without previous notices

       

      Prices and package subject to change without notice. **Due to a government surcharge, a $540 USD fee is required for judge services and a $550 USD fee is required for minister/priest services. Please advise the wedding coordinator if you would like to include legal or religious services in your ceremony and all arrangements will be made accordingly.

       

       

      This package is complimentary when booking a Preferred Club Deluxe Partial Ocean View or higher for 7 nights or more or reserving 5 rooms at any category for minimum 3 nights. The complimentary Your Moments package is not combinable with other promotions, exchangeable for cash or other services. This complementary package can not be discounted for the Eternity or Divine package; their prices are independent to the complimentary package. Prices and package subject to change without notice. *20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. 20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. **Due to a government surcharge, a $540 USD fee is required for judge services and a $550 USD fee is required for minister/priest services. Please advise the wedding coordinator if you would like to include legal or religious services in your ceremony and all arrangements will be made accordingly. Please note, restrictions apply when combining the complimentary wedding package with the Groups, Gatherings, and Getaways promotion. See promotion terms and conditions for details.



      #1793 jennifer8913

      jennifer8913
      • Jr. Member
      • 455 posts
      • Wedding Date:August 9, 2013
      • Wedding Location:Now Larimar, Dominican Republic
      • LocationAllentown, PA

      Posted 19 February 2013 - 09:19 AM

      I agree, this can not stand. We can not be forced to use a specific photographer if we are also expected to pay for it! If the resort is forcing me to use a certain company, then the resort should pay for it. My money, my choice!


      "ever thine ever mine ever ours"~ Ludwig von Beethoven, and more famously by Mr. Big!

      Now Larimar 8/9/13; I married my best friend! 29 of my closest friends and family celebrated with us! Couldn't have wished for anything better :)


      #1794 lucydanny

      lucydanny
      • Newbie
      • 9 posts

        Posted 19 February 2013 - 10:05 AM

        Girls don't be so angry!

        The resort photographers also are professional photographers and they are doing a very good job! Check their web page and their work...I personally, love it!



        #1795 daniellemboone

        daniellemboone
        • Newbie
        • 23 posts

          Posted 19 February 2013 - 10:10 AM

          Absolutely!  
          I have an email where I asked what info I would need to provide to them to ensure there would be no trouble having the photographer arrive on the resort for my wedding day.  They had ample opportunity to tell me otherwise at that time.  
          Soooooo, yes, I will bust out my "lawyer friend" if necessary!  (haha!)

          Anyways, here's hoping that it gets resolved... SOON.
          I'm still anxious to hear what Carrol has to say!

          Originally Posted by SusanMike2013 

          My travel rep who is a god sent is looking into this for me... I will post when I hear anything 

           

          I like to play the "I didnt know card" like Danielle said.

          I will NOT contact them to ask about it... if they don't contact me then I would of never known!

          I also have EVERYTHING done with them so there is no need for any further communication

          What are they going to do tell me the day of my wedding .... HA! Tell the guy he can't come on the resort?

           

          I am pretty sure having a lawyer with you will go a long way on this! We all got a lawyer friend attending our weddings right ;-)

           

          On June 13th 2012 I was told the below, and I have the email printed to take with me!

           

          I am bring my own photographer but he is staying at another resort, could you tell me how I would purchase a day pass so he can attend my wedding and the cost? The Cost to be paid for outside vendors is US$150 per person/day (dinner not included). If you want to add dinner for your photographer, the cost is US$35 per person, or you can include him/her in your dinner as extra guest.

           

          If they want to fight that on my day.. bring it! They have no idea who they will be messing with!

          I also looked all over their site.. there is no mention of it. So legally this can not stand... their site and emails states prices can change not policy's....

           

           

          *prices subject to change without previous notices

           

          Prices and package subject to change without notice. **Due to a government surcharge, a $540 USD fee is required for judge services and a $550 USD fee is required for minister/priest services. Please advise the wedding coordinator if you would like to include legal or religious services in your ceremony and all arrangements will be made accordingly.

           

           

          This package is complimentary when booking a Preferred Club Deluxe Partial Ocean View or higher for 7 nights or more or reserving 5 rooms at any category for minimum 3 nights. The complimentary Your Moments package is not combinable with other promotions, exchangeable for cash or other services. This complementary package can not be discounted for the Eternity or Divine package; their prices are independent to the complimentary package. Prices and package subject to change without notice. *20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. 20% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. **Due to a government surcharge, a $540 USD fee is required for judge services and a $550 USD fee is required for minister/priest services. Please advise the wedding coordinator if you would like to include legal or religious services in your ceremony and all arrangements will be made accordingly. Please note, restrictions apply when combining the complimentary wedding package with the Groups, Gatherings, and Getaways promotion. See promotion terms and conditions for details.

          Attached Files



          #1796 jennifer8913

          jennifer8913
          • Jr. Member
          • 455 posts
          • Wedding Date:August 9, 2013
          • Wedding Location:Now Larimar, Dominican Republic
          • LocationAllentown, PA

          Posted 19 February 2013 - 11:11 AM

          I am sure they do a fantastic job, but the packages are not close to comparable! The resort photographer is much more expensive and I do not want printed pictures to travel back with. It's the principle as well that I should be allowed to choose whomever I want to take pictures at my wedding, these are my memories and if I have to pay for a service I want to be able to choose who will provide it.


          "ever thine ever mine ever ours"~ Ludwig von Beethoven, and more famously by Mr. Big!

          Now Larimar 8/9/13; I married my best friend! 29 of my closest friends and family celebrated with us! Couldn't have wished for anything better :)


          #1797 SusanMike2013

          SusanMike2013
          • Newbie
          • 123 posts

            Posted 19 February 2013 - 12:22 PM

            I am angry becauseIi already have paid in full for an outside photgrapher and not able to get a refund.

            Good pictures or not.. it is not who I want to take them.



            #1798 Byoksana

            Byoksana
            • Newbie
            • 9 posts

              Posted 19 February 2013 - 02:43 PM

              The quality of the resort photographer is completely unrelvant to me. We have two photographers coming with us, they are booked and paid in full and we have a non-refundable deposit paid to them for several thousand dollars. I'm not really sure if our situation is subject to this policy as our photographers will be guests at the hotel for the entire stay and guests at our wedding. We booked this all last March so changing a policy now just does not seem legal, appropriate or even a possiblility in my eyes.

               

              I hope this gets resolved very quickly, please keep us posted and let us know if we can be involved in a 'group fight". We are emailing our WC as well.



              #1799 daniellemboone

              daniellemboone
              • Newbie
              • 23 posts

                Posted 20 February 2013 - 04:56 AM

                I'm with the other girls.  It's not a matter of being "angry" as such, it's just the principle of the matter.  If they want to implement a new policy, fine, but it isn't fair to those of us brides who already have deposits/full payments paid for a photographer.  IF we had wanted the resort photographer, we would have booked them, but for whatever reason, whether it be cost or personal photography style preference, we decided to go elsewhere for photography services.  

                I personally couldn't justify spending $550 to only receive 50 pictures!  I thought that was OUT TO LUNCH.  The package I have purchased from an outside vendor is a mere $100 more than that for 300 pictures!  I also preferred the outside photographers style to that of the resort photographer.  As a budding photographer myself, photography was important to me, so I found a photographer that I felt was more fitting to my personal needs.  

                THAT being said, I received an email from WBA Photo this morning (the resort photographer) showcasing their work.  It still doesn't say ANYTHING about this new policy, but I predict that email is coming soon.  Did anyone else receive an email from WBA?



                #1800 Byoksana

                Byoksana
                • Newbie
                • 9 posts

                  Posted 20 February 2013 - 08:49 AM

                  Originally Posted by daniellemboone 

                  THAT being said, I received an email from WBA Photo this morning (the resort photographer) showcasing their work.  It still doesn't say ANYTHING about this new policy, but I predict that email is coming soon.  Did anyone else receive an email from WBA?

                   

                  We got one from WBA, didn't say anything about it however in another email from the WC the footer of her email had that notice in Red. We sent a her a kind reply stating that we read that and that we had booked this all a year ago and it was too late for them to be implementing a policy like this. We will see what she replies but she's only getting one nice email, if they don't retract this policy at least for current bookings the next emails/phone calls will be going to the management of AMResorts.






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