Originally Posted by Atrack
here is a email address for RIU head office.
Wedding Sales Executive
Meetings, Incentives & Social Events
RIU Hotels & Resorts
Corporate Offices at Riu Caribe Hotel
Blvd Kukulkan Km 5.5 Z.H. Cancun Q. Roo, Mexico 77500
Ph: 52(998) 848 7796 ext 5158
Fax: 52 (998) 848 7897
Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera
Cancºn - Quintana Roo
Telephone: (+52) 99 88 48 78 50
Fax: (+52) 99 88 48 78 51
hope this helps
Unforutnatly this is who i have been dealing with. Fernanda is no longer there and there is now this Ana person. she emailed me back saying that she is talking to her supervisor to see what can be done. IM crossing my fingers that everything will stay as is !