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Travel Agent Woes!!!!


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#31 kellykanester

kellykanester
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    Posted 12 January 2012 - 01:07 PM

    I had originally went with a travel agent from destinationweddings.com and am not happy with his services at all. Not helpful, trying to push certain resorts on me even though I specified that I didn't want a mega resort/not so nice beach. Ladies save yourself 50 bucks and do NOT go with them.


    Happily married and now Mrs. West


    #32 Dominican Ally

    Dominican Ally
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      Posted 18 January 2012 - 08:32 PM

      Hang in there with the travel agent woes. I'm just in the starting part of the process, and fingers crossed not to have too many issues.

      I'm scared! lol


      Can't wait to marry my best friend on April 11, 2013!

      49 Guests booked, and counting...


      #33 TA Patty

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        Posted 13 March 2012 - 03:05 PM

        Thanks Erica!!! It's been a pleasure working with you and your guests!


        Looking for a travel agency that specializes in Destination Weddings? We are an award winning travel agency and you can read our reviews HERE.

        Awards and recognition:

        Palace Resorts Top PRO Agency
        Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator
        AMResorts Master Agent & Top Agency
        Travel Impressions Best of the Best Globe Winner
        Apple Vacations Golden Apple Winner5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator | AMResorts Master Agent & Top Agency | Travel Impressions Best of the Best Globe Winner | Apple Vacations Golden Apple Winner

        #34 TA Patty

        TA Patty

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          Posted 13 March 2012 - 03:07 PM

          Originally Posted by acireta 


          We finally got rid of our previous TA and switched everything to Patty. It was a challenge to get everything transferred to her, but it was completely worth it. She's awesome!!

           

          Thanks Erica!!! It's been a pleasure working with you and your guests!


          Looking for a travel agency that specializes in Destination Weddings? We are an award winning travel agency and you can read our reviews HERE.

          Awards and recognition:

          Palace Resorts Top PRO Agency
          Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator
          AMResorts Master Agent & Top Agency
          Travel Impressions Best of the Best Globe Winner
          Apple Vacations Golden Apple Winner5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator | AMResorts Master Agent & Top Agency | Travel Impressions Best of the Best Globe Winner | Apple Vacations Golden Apple Winner

          #35 avonladee

          avonladee
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            Posted 29 January 2013 - 06:01 AM

            I am so glad I am not the only one with TA problems!!!!!

            I only found this site after we booked everything :(

             

            My travel agent was great at the beggining, I asked for different dates a lot. To try and find the cheapest price.

            But in the end did not get cheap at all! It is over $1800pp

             

            I had emailed the hotel asking if they do anything special for birthdays as we will have 3 people celebrating birthdays while we are there. They advised me that my mom was not on their bookings. So with back and forth emails, they told me to contact my travel agent.

            She assured me that my parents were on her list and "the suppliers" list.

            The hotel got back to me the same day saying that the supplier contacted them and she was not on the list.

            My travel agent however did not get back to me for a week to tell me they were now on the list.

             

            So what would have happened if I did not enquire about birthdays??? Show up and say sorry your not on the list! To my parents of all people!

             

            Secondly we had selected seating with our package. So she emailed me and asked if she was to use the credit card on file to book our 2 childrens seats....... We all put our deposit down at the same time. So I do not understand why we would have to pay for our children to sit beside us on the plane! I was so pissed.

            I signed them up for the kids club with Air transat, and on there I read that they get FREE seat selection!

            I ended up calling air transat, and got everything figured out in 5 minutes! all for FREE

             

            When I emailed and told her I booked their seats, she was like Phew I'm glad you got that figured out, I was hoping they would't charge you for your kids! WHATEVER such a lier.

            She is the TA and she is the one that should be telling me about this stuff, not me calling to find out for myself.

            They are just quick to charge everything!

             

            UGH sorry she just makes me so mad!

            I just want this to be over already!

            24 more days..........................

             

            Thanks for letting me vent :)



            #36 SammyAnna

            SammyAnna
            • Jr. Member
            • 160 posts

              Posted 11 June 2013 - 05:55 PM

              I am in the same situation... My TA is very, very, likable and she is well known in our area. I don't have any experience in travelling so I thought have someone local & nice would be great. WRONG! She is a scatterbrain & I do half of her job for her. She never checks in with me, my guests have sat in the parking lot for hours waiting for her to return for lunch, twice I had to speak to her about returning my guests calls/emails so they could book. Some of my guests got so fed up that they went with another TA (making me lose "perks" with the tour operator).  The other day I was informed she didnt return an email to book 10 people! I was fuming but as it happens the original email was deleted from my guests computer & she said without that there's nothing we can do.  Im so freakin POed but my guests have already booked & I'm committed but I will be writing a letter once all this is over...

              Hope you ladies have better experiences :)



              #37 TA Patty

              TA Patty

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                Posted 12 June 2013 - 08:41 AM

                Good Morning SammyAnna - I'm so sorry to hear you're having these difficulties. One suggestion I can offer is ask her to copy you each time she responds to a guest via email. We do this with our brides and it keeps them in the loop as to who is contacting us and booking. Good Luck! TA Patty


                Looking for a travel agency that specializes in Destination Weddings? We are an award winning travel agency and you can read our reviews HERE.

                Awards and recognition:

                Palace Resorts Top PRO Agency
                Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator
                AMResorts Master Agent & Top Agency
                Travel Impressions Best of the Best Globe Winner
                Apple Vacations Golden Apple Winner5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator | AMResorts Master Agent & Top Agency | Travel Impressions Best of the Best Globe Winner | Apple Vacations Golden Apple Winner

                #38 vas2014

                vas2014
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                • Wedding Date:June 15, 2014
                • Wedding Location:Punta Cana

                Posted 30 July 2013 - 08:48 AM

                How have to brides book you Wedding packages?

                We have  contacted 2 TA they say it’s too early to book or get rates.

                 

                I’m having a June 2014.

                Please feel free to share your TA info most of my guest will be flying out of NYC, BWI or PHL. 

                Shavon



                #39 pongyang2001

                pongyang2001
                • Jr. Member
                • 202 posts
                • Wedding Date:November 8, 2014
                • Wedding Location:Sandals Emerald Bay Exuma Bahamas
                • LocationProvidence, RI

                Posted 01 August 2013 - 12:05 AM

                my TA is Virgilia from Wright Travel Agency. she has been amazing so far. always prompt to reply to my emails even if my wedding is a year away.

                #40 TammyWright

                TammyWright

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                Posted 01 August 2013 - 07:30 AM

                Originally Posted by vas2014 

                How have to brides book you Wedding packages?

                We have  contacted 2 TA they say it’s too early to book or get rates.

                 

                I’m having a June 2014.

                Please feel free to share your TA info most of my guest will be flying out of NYC, BWI or PHL. 

                Shavon

                I really can't stress how important it is to use a destination wedding specialist.  There are so many more facets to destination weddings than regular individual travel.  I know some very experienced agents that won't do destination weddings because of the extra work involved.

                 

                Have you tried one of the BDW Travel Agents We Specialize in Destination weddings.  TA Patty above is a Dominican Republic Expert.

                 

                You can contact us:  Contact a Destination Wedding Specialist HERE and I will direct you to the best agent that fits your needs.

                 

                You can read some of our reviews here: Wright Travel Agency ~ Destination Wedding Specialist Reviews HERE


                Founder and Owner of BestDestinationWedding.com  /  Bride & Groom Fly FREE Promotion

                 
                Looking for a travel agency that specializes in Destination Weddings-CLICK HERE?  We are an award winning travel agency and you can read our reviews here.
                 
                Awards and recognition: 
                Palace Resorts Winner "Top Travel Agent", "Top Homebased Travel Agency" PRO Platinum Agency (Top Award)     |    AMResorts Master Agent & Top Agency  
                Karisma Hotels Diamond Level 5 (highest production), Top 10 Azul Weddings, Top Wedding Coordinator | Wright Travel & Karisma GIVC Benefits
                Travel Impressions Best of the Best Globe Winner    |     Apple Vacations Golden Apple Winner  
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