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who did you talk to in the states renee????? and how do you get a hold of any one to ask questions????   what is the best room i hear 5a   and 4a   do they face the ocean?????   did u get the 15000 creidtsw and did you book ur excursions ahead of time i heard u had tooo along with any dinner reservations?????   thanks cheryl

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how were you able to book Michael Steingard for one day of photography when there is a no outside vendor policy?

hello ladies,


just got back from the hard rock last night and just wanted to write a short review of my wedding day.  i would have to say it was a pretty dissapointing experience but it may be just my luck because all past brides had an awesome time. i had originally picked the eclipse terrace for the reception but due to bad weather it was changed to the one of the ballrooms. All of my guests had a hard time looking for this because none of the staff was able to help.

the ballroom is so ugly and lots of deco is needed to make it look nice. All i had was the centerpiece and that was a ripoff in my opinion, we paid 43 per piece and it was literally 10 roses in some dinky vase. i didnt think too much abot decor bc the venue was goiung to be outside.


Food was awful! we chose the bbq option with 2 additional items from the seafood selection, i couldnt eat anything except for bread and butter.


we hired a dj for the night and he screwed up th entrance song for the bridal party but he was decent....had most songs.



i had a trial and hair and makeup at the spa and it was not worth it, about 200 for both service.


the best decision we made was to hire Micheal steingard a professional photographer. he was so easy to work with and captured some amazing pics.


i think someone mentioned about a site inspection was necessary and i agree. Miami was a nightmare to deal with. however beware there is absolutely no communcation between onsite wc and miuami wc. we paid fr the collection in 2 instalments and upn checkout front desk said they have no records of both. lucikly i bought fax confirmations and had to shw my visa statement to prove that t was indeed paid for.


if any one has any specific questions, email me at tyana@hotmail.com

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You just pay a guest pass for the day, like 100 bucks.


Originally Posted by Jay Berry View Post

how were you able to book Michael Steingard for one day of photography when there is a no outside vendor policy?


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Okay, I will tell you the real truth about this place as I just came back from there this past Friday 20th 2012.


The Good.

The resort is beautiful. The food from the restaurants I went was very good and plentiful. Sushi, Hibachi was the best I tried out of the restaurants there.

Rooms were spacious and confortable with all the drinks in the room included.

Plenty of pools (13), spas and a huge mall inside of the resort.


The Bad.


This place is huge so unless you are going to be there for at least a week, don't expect to enjoy everything it has. 

Bring a jacket, it gets chilly at night.

They give you some spending money on your account but you cannot use it on everything you want. 

Forget and I mean don't even think about the Dun buggy excursion they  offer. It is a big waste.

You are greeted by pushy employees trying to sell you a time share before you are even relaxed enough to know better.

The town of Punta Cana is dirty but you're too far off of it to visit anyway.

Not much music. For a Hard Rock place, you expect to hear it all over. You don't except on some of the pools.


The Horrible.


They managed to push their modified time share on my wife and I am not happy about it at all. If they offer you 200 to come hear their sales pitch, run the other way. Trust me, I wish I did. It may be good for people who are retired and travel a lot, but it will take many years for me to get my money's worth.


If you still want one, send me an email. It is transferable and I will let you have it for the balance. Unused.


Not trying to blame them for our mistake. Is just that I know that I don't travel enough to take full advantage of it.


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I am having a very hard time of getting a hold of Renee or anyone to guarantee my date and book the wedding so I can even begin planning it.  Did anyone else have a hard time starting off.  I've read so many great posts about this place and how great the weddings were, until vinarum (so sorry). I'm wondering if this is a sign to look elsewhere...

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