Originally Posted by shan0487
Summer do you have examples for the extra fees in regards to the resort credits? Just so we know what to be aware of when I tell my guests? Thanks!!!!
Glad you had an amazing time and everything was taken care of once you got there!
Originally Posted by Speckles121
If your guestes booked before 4/1/12 then you shouldnt have to pay taxes..i confirmed this with the tour guide when i was booking my excursions
Originally Posted by mpweddingplan
I do not believe that is correct. Its a tax imposed by the actual government. I honestly think the resorts hands are tied on it.
All of our excursions....including golf, spa and tours, were all subject to the 11% tax.
We booked back in early 2011, and we paid the 11% tax on everything we used the credits on.....including room upgrades.
Its possible you may be able to get around paying the 11% tax, I'm honestly not sure, but I would be prepared to pay the tax on any vacation dollars (resort credits) you plan on spending.
Hey ladies! Here is my experience. Of course, as with everything else, they change their answer for everyone...
We all booked in January and so we did not pay the 11% tax. HOWEVER, because my brother changed his room assignment in April (broke up with the GF whose was going to be rooming with him and joined rooms with my other brother) they decided to charge him the 11% tax. That was one thing we had to "prove" to so called "guest relations". I don't understand why they could just take our word for it, considering everyone else in our 30+ group booked at the same time. What happened to the customer is always right?!?
Bottom line, if you want to try to get away without the 11% tax, come with that agreed in writing!
Other examples of extras fees include... when golfing, not only do they charge you for clubs but way overpriced balls. FI golfed once with a group of 6 and he paid $50 in golf balls. Also know that if you make hair appointments for you women and they later decide not to have their hair done you must cancel that appointment a week in advance. I made every lady coming an appointment, thinking they could cancel later. Once I found that out I canceled them, and it was a week or more in advance. However, that memo never got sent from the wedding department to the salon. So when we got there and those in my group who we canceled tried to make massage appt they tried to charge them. That was another "prove it" moment (again, what happened to trusting the customer, or at least asking your own employees to look that info up, instead of those paying to have a vacation who is using up precious HOURS! arguing with, again, "guest relations")