Jump to content

Photo

Moon Palace 2012 Brides


  • Please log in to reply
6467 replies to this topic

#5731 SunnyInVegas

SunnyInVegas
  • Site Supporter
  • 37 posts

    Posted 02 August 2012 - 09:30 AM

    No, they didn't tell me one way or the other how the payment for the wedding packages or extras worked.

    I decided to do everything with Katie (Zuniga) becuase I don't like the new packages or the price. Not even sure if you do the Colin Cowie packages if that changes things and they require the money in advance, as opposed to paying for Zuniga at the end of your stay.

     

    I didn't pay a deposit to hold the wedding locations. But by the time I even talked to someone about holding the locations, everyone on our group had paid in full already. Not sure if this even makes a difference! Seems like they just do what they want when they want. I have Daniela for my wedding coordinator and she has been awesome. Super fast to repsond and sent a bunch of information over email.

     

    Originally Posted by DSanz 


    Did they tell you you had to pay for the wedding portion in advance? The rooms I understand, but not the full wedding, and right after I paid the deposit to "hold the wedding locations."
    Thanks,
    D


    #5732 shan0487

    shan0487
    • Sr. Member
    • 1,393 posts
    • Wedding Date:November 23, 2012
    • Wedding Location:Sun Palace & Moon Palace- Cancun, MX
    • LocationSt Louis, MO

    Posted 02 August 2012 - 09:58 AM

    Great, thank you! I think I am leaning towards a private event for our rehersal dinner and I want something close to where we are staying so my guests don't have to walk across the whole resort.  I will have to check those pics out again!

    Originally Posted by mpweddingplan 


    Both the Tucan Terrace and the Venado terrace are close to Nizuc section. If you look over in the Photos of Different Areas of Moon Palace thread, around pages 10,11,12, you will see numerous pics of both. I took photos of them empty, and with a cocktail hour and a reception set up on them.
    They are both very nice locations.

     

     

    How did you actually pay in full before you left?  Was it hard and did you fell safe and secure doing it?  I'll be sending good vibes your way in regards to the hurricane!

    Originally Posted by mpweddingplan 


    I was requested to pay for all my optional services prior to arrival. Any optional service I had requested prior to leaving for Cancun was listed on a purchase order and I was asked to pay in full. Also, my bill for both Zuniga, and my bill for PSAV DJ equip was listed on the bill and I paid in full for that. We leave for Moon Palace on Monday morning. All of my optional services are paid for.
    My "wedding planner" Renee Garcia insisted that optional services NOW MUST be paid in full prior to arrival. Either that, or you can not guarantee any of them prior to your wedding coordinator meeting. You could take your chances that the optional services will be available, book them all at the wedding coordinator meeting, and pay at check out.
    I wanted to lock in my services, and am fine with submitting payment ahead of time.
    The only charges I will have at check out will be the day passes for the photographers, the charges from the salon, spa, and golf club rentals. Everything else has been paid in full.
    **Side note - It looks like Tropical Depression Five is going to form into Hurricane Ernesto and head directly towards Cancun about the time we are scheduled to arrive. If anyone on these forums has some good luck, do me a favor and cross your fingers that the Tropical Storm breaks down or turns off its projected path in the next few days. Thanks.


    #5733 mpweddingplan

    mpweddingplan
    • Site Supporter
    • 261 posts

      Posted 02 August 2012 - 10:35 AM

      Great, thank you! I think I am leaning towards a private event for our rehersal dinner and I want something close to where we are staying so my guests don't have to walk across the whole resort.  I will have to check those pics out again! How did you actually pay in full before you left?  Was it hard and did you fell safe and secure doing it?  I'll be sending good vibes your way in regards to the hurricane!

      After working out the details and all costs with my wedding planner in Cancun, she typed up a detailed purchase order (invoice) with all options and prices. She also attached a payment authorization form. I signed the purchase order (detailed invoice) and also filled out the payment authorization form. I charged the bill to my credit. I figured in case anything went wrong, I would have more options for recourse with the credit card company. I scanned the info and emailed it back. The next day, the exact correct amount was charged to my card from PALACE RESORTS. I felt completely safe providing them with my info. But then again, I have purchased both an expensive car and an expensive engagement ring over the Internet without ever seeing them in person. So, maybe I'm risky/careless/trusting/naive? So far, everything has been good. If you are interested, I'd be happy to email you a copy of the Purchase Order detailed invoice that I signed and paid for. You could get an idea of what it looks like and how it's designed. Let me know.

      #5734 shan0487

      shan0487
      • Sr. Member
      • 1,393 posts
      • Wedding Date:November 23, 2012
      • Wedding Location:Sun Palace & Moon Palace- Cancun, MX
      • LocationSt Louis, MO

      Posted 02 August 2012 - 12:16 PM

      That would be amazing! I just pm'ed you! :)

      Originally Posted by mpweddingplan 


      After working out the details and all costs with my wedding planner in Cancun, she typed up a detailed purchase order (invoice) with all options and prices. She also attached a payment authorization form.
      I signed the purchase order (detailed invoice) and also filled out the payment authorization form. I charged the bill to my credit. I figured in case anything went wrong, I would have more options for recourse with the credit card company.
      I scanned the info and emailed it back. The next day, the exact correct amount was charged to my card from PALACE RESORTS.
      I felt completely safe providing them with my info. But then again, I have purchased both an expensive car and an expensive engagement ring over the Internet without ever seeing them in person. So, maybe I'm risky/careless/trusting/naive? So far, everything has been good.
      If you are interested, I'd be happy to email you a copy of the Purchase Order detailed invoice that I signed and paid for. You could get an idea of what it looks like and how it's designed. Let me know.


      #5735 Speckles121

      Speckles121
      • Member
      • 720 posts

        Posted 02 August 2012 - 12:41 PM

        I have no problem paying for my optional services prior but it has not come up yet. I just emailed Daniela my signed contracts from PSAV and Zuniga so we'll see how that goes.

         

        Im more curious about our guests having to pay their rooms in full prior to arrival.

         

        Sending TONS of good vibes for your wedding day..I hope it clears the morning of just in time for you!!


        I was requested to pay for all my optional services prior to arrival. Any optional service I had requested prior to leaving for Cancun was listed on a purchase order and I was asked to pay in full. Also, my bill for both Zuniga, and my bill for PSAV DJ equip was listed on the bill and I paid in full for that. We leave for Moon Palace on Monday morning. All of my optional services are paid for.
        My "wedding planner" Renee Garcia insisted that optional services NOW MUST be paid in full prior to arrival. Either that, or you can not guarantee any of them prior to your wedding coordinator meeting. You could take your chances that the optional services will be available, book them all at the wedding coordinator meeting, and pay at check out.
        I wanted to lock in my services, and am fine with submitting payment ahead of time.
        The only charges I will have at check out will be the day passes for the photographers, the charges from the salon, spa, and golf club rentals. Everything else has been paid in full.
        **Side note - It looks like Tropical Depression Five is going to form into Hurricane Ernesto and head directly towards Cancun about the time we are scheduled to arrive. If anyone on these forums has some good luck, do me a favor and cross your fingers that the Tropical Storm breaks down or turns off its projected path in the next few days. Thanks.


        #5736 mpweddingplan

        mpweddingplan
        • Site Supporter
        • 261 posts

          Posted 02 August 2012 - 12:53 PM

          I have no problem paying for my optional services prior but it has not come up yet. I just emailed Daniela my signed contracts from PSAV and Zuniga so we'll see how that goes. Im more curious about our guests having to pay their rooms in full prior to arrival. Sending TONS of good vibes for your wedding day..I hope it clears the morning of just in time for you!! :smile123:

          We used a Travel Agent, Teresa Stauring from Vacations for Less (amazing btw!), which I found from this website. All of our guests were asked to pay for their stay in full, 30 days prior to the travel, which they all did. Everyones trip is fully paid for prior to travel. Thanks for the good wishes on the weather.

          #5737 mpweddingplan

          mpweddingplan
          • Site Supporter
          • 261 posts

            Posted 02 August 2012 - 03:38 PM

            Originally Posted by shan0487 

             

             

            I'm interested in which terraces are closed to the Nizuc section, so if you're in that area too, snap away!!

             

             

             

             

            This is a photo of the TUCAN Terrace (above).   You can see the Tucan Gazebo in the background top right.

             

             

            This is a photo of the TUCAN Terrace with a basic set up for cocktail or reception. (above)



            #5738 mpweddingplan

            mpweddingplan
            • Site Supporter
            • 261 posts

              Posted 02 August 2012 - 03:43 PM

              Originally Posted by shan0487 

               

               

              I'm interested in which terraces are closed to the Nizuc section, so if you're in that area too, snap away!!

               

               

               

               

              This is the VENADO Terrace, located in front of the Venado room building.  (above)

               

               

               

              And here it is set up for a reception.  (above)

               

               

              This is the actual reception at the VENADO Terrace later that evening. (above)



              #5739 LaurenCieply

              LaurenCieply
              • Newbie
              • 41 posts

                Posted 03 August 2012 - 08:39 AM

                Originally Posted by Gina Bina 

                1 day left, wedding department so far is awesome. Let me know if you want photos of anything. Pm me

                Congrats..Can't wait to hear all the details!!!. I hope everything goes to plan!



                #5740 LaurenCieply

                LaurenCieply
                • Newbie
                • 41 posts

                  Posted 03 August 2012 - 08:58 AM

                  I am hoping that we will have unlimited functions, however, if I use the complimetary package, what is the decor like? Will MP send me pictures of the basic set up? So I know where to go from there or what is needed?

                   

                  I would want to know:

                  Do they include linens?

                  Do they included any type of complimentary centerpieces, vases..etc..

                  Are tables/chairs free?

                  With the unlimited nights are there still set up/clean up fees?

                   

                   

                  Also I really like the pearl shimmer decor. Has anyone recieved any pricing on using the pearl shimmer or the new Colin decor for the reception tables?

                   

                  Thank you for all the information,

                  Lauren






                  0 user(s) are reading this topic

                  0 members, 0 guests, 0 anonymous users