Please keep checking. There was 2 weeks between the lost fax & when the person tried to use the card.
Originally Posted by Palacebridex2
That happened to me a couple of weeks ago when I faxed over my payment, my end said that it was received, but Geraldine said that she never got it. It is very scary to have to send your CC info to someplace and not know who has it. Ever since then, I have been checking my bank acct to make sure that there have been no charges.
That's the same thing I thought too. Unfortunately, we can't cancel everything. Everyone else has already booked, but my Mom said that they need to give me something for my inconvenience.
Originally Posted by mrsbruff2b
Oh wow. Thanks for posting this. I'll be sure to keep my eye on my statements. I think anything like that is acceptable grounds for full refunds and cancellation. =/ That terrible.
Krstabab143 - What response did you get from them? I get that they won't take the blame, but did they say anything else?
Originally Posted by Krystabab143
It crazy that you said this! When i first booked our wedding we had to pay a balance because we picked the amythest package. I faxed all my info including my credit card to pay for the balance and a week later i had over $6000 in charges taken from my account!!!!! i called and flipped out on the miami office since it was the only place i had used that card since its only used for certain bills. The office assured me that they were not blame but destroyed any card or personal info after that. I then changed my card and had everything reported. I did get all my money back but I always that it was very sketchy that that happened and refuse to give them any card info again and will try to do everything through pay pal or something next time. .... something is very sketchy though...