Oh yay!!! I'm so glad that everything turned out so well for you! I was praying that things would go great while you were there since you had such a difficult time before leaving! Can't wait to see pics and read your review.
Originally Posted by FutureRN2011
We are back!!! I'm sad it had to come to an end but so happy with the whole experience. I am happy to answer any questions you ladies may have. As you all may remember, I never heard from my on-site coordinator before we left but come to find out it was because of miscommunication with the Miami office. Kalena was my on-site coordinator and she was amazing!!! She even gave me a special gift on my wedding day to make up for any miscommunication that I experienced with the Miami office. I was beyond happy as she didn't have to give me anything. I was told to keep it a secret because she could get in trouble but lets just say......it was a gift that made me feel like a princess;)
AND LIKE OTHERS HAVE SAID AND I WILL SAY THE SAME.......MOON PALACE IS AMAZING AND THEY MADE MY WEDDING A DAY THAT I WILL NEVER FORGET!!! THEY MADE IT BEAUTIFUL AND IT TURNED OUT A MILLION TIMES BETTER THAN I EXPECTED! DEFINITELY WILL BE GOING BACK FOR OUR ANNIVERSARY!!!!!
Please send me any questions and I can start answering them for you. I will work on my review and post pics as I find time!
Thanks for the info Coco! I think we all want to get the best deal possible so when things change it sucks for everyone that doesn't get the good stuff. Hopefully everyone can work out deals once they get there.
Originally Posted by coconoir1908
Anyone using the Caribbean Rooftop for their function, the 10pm rule does not apply, however you must be done by 12. Our reception was from 7-11 but as the staff was cleaning many of us sat in our lounge area and talked....until about 11:30 or so.
MP changed their unlimited functions times from 3 hours for a reception to 2 (and a total of 3 hours of "free" events per day) a while back (reference their site). However; I emailed Gretel in the Miami office demanding that MP honor the initial time before the changes and she did... In addition, we extended an hour without no charge from Valeria (just another reason we gave her an awesome tip)
Here's the thing to remember ladies and hopefully this will take away some stress.
- That what may apply to one bride-to-be or past bride may not pertain to you (either good or bad)
- That MP staff is very attentive and accommodating and they want nothing more to please YOU! With that said, your coordinator may otherwise "allow" somethings that others may not in hopes for a good tip.
- I was given a one hour extension (original reception time 7-10) for no charge
- I was only charge 1 $65 set-up when clearly I had tons of stuff and she should have applied the $65 to each event
- I wasn't charge for 1 day pass (although I think this was by accident)
All answers can not come from this site....so nothing should be set-in stone from this format! Yet request that things are honored and get it in writing but know that your coord maybe very flexible.
LOVE!!!! You were beautiful!! Thanks for the tip about the pier, I so want pics there!
Originally Posted by SummerDawn
A few pictures from our day after session on the beach... Love love love them so far!!! If you are doing a TTD at moon palace make sure you walk down to the pier because it makes for beautiful pictures!! I was a little disappointed that we didnt end up going to a cenote but now that I've seen these pictures I am sooo happy with our decision to stay at the resort. We took photos for hours and it was so much less stress than the wedding photos. Sorry for the bad quality they were saved on my phone and then uploaded here but you get the idea