To all of my fellow MP brides who have Ivis as their Miami Coord, her last day is next Friday.
After countless unanswered emails (mind you only for 2 questions), followed by the "she's going to contact you" I had put together a detailed email to the weddings manager, that included some other persons email address that I had from prior communications. The letter was very professional, yet disappointment, discontent, and lack of consistent communication were the highlights. Within the letter, I stated my 2 questions along with my EXPECTED results and told them that the current group amenities that drew me to MP would and should be honored. The response received was in agreement with what I asked for, in addition a new Miami Coord was Cc'd on the email. Before I could finish reading the first email, I already had an email which introduced the new person, acknowledged our wedding, gave me her schedule, advised me of her availability, and asked me to respond. In my response we confirmed a date and time that we would talk.
So, I say to those that have Ivis, know that her last day is next week (so don't expect a response). We all know that in leaving a job (no matter what job it is, or for the reason) that this is a time where we DON"T do our best work, nor do we give a damn. However; being a person that run several health clinics and responsible for 35 staff, lack of communication and inconsistent messaging is NEVER acceptable nor tolerated by me. Therefore, I don't expect a client/patient to tolerate the madness regardless of our internal transition.
Wishing you much luck and success in your planning.