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Moon Palace 2012 Brides


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#11 coconoir1908

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    Posted 01 January 2011 - 02:28 PM

    Happy New Year and Welcome,

     

    I was hoping that they information on the website was reflective of 12' but no such luck ;-() 

    Happy Planning
     

    Originally Posted by FutureMrsHammer 

    I am a Moon Palace 2012 bride also!! I just sent Pilar, in the Miami office, an e-mail today asking when the 2012 wedding contracts will be available! We are planning on a June wedding!





    #12 krsmith

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      Posted 01 January 2011 - 04:14 PM

      Yay! I'm not the only one anymore!

       

      I sent an email yesterday to their general "weddings@palaceresorts.com" asking the same thing, but I don't know when they will get back to me. Where did you get that email address?

       

      If you get a response would you PLEASE let me know what they tell you? We are shooting for Valentines Day '12, which I'm sure is in demand, so I want to get a hold of them ASAP! 

       

      Good luck with you planning...maybe we can work together and get all we can out of MP! Lets stay in touch and exchange ideas and information!



      #13 krsmith

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        Posted 01 January 2011 - 04:16 PM

        Coconoir-

         

        I know! I went on their website last night at 12am to see if it would show up and NOTHING! So I emailed again...and will probably have to do it several more times to get what I want!

         

        Good luck to you too!



        #14 coconoir1908

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          Posted 02 January 2011 - 11:30 AM

          YAY I did the same thing!  I hope that I receive a response within the next two days (since several staff said that once you submit the request on line it will take 24-48 hours for your "assigned coordinator to contact you".  However; I will not be satisfied until our date and time is locked in.  So, more than likely I will call tomorrow and submit an online request when it changes over.

           


           

          Originally Posted by krsmith 

          Coconoir-

           

          I know! I went on their website last night at 12am to see if it would show up and NOTHING! So I emailed again...and will probably have to do it several more times to get what I want!

           

          Good luck to you too!





          #15 FutureMrsHammer

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            Posted 02 January 2011 - 05:46 PM

            My mom has a membership with the palace resorts and we had called them to get some info last year - they had us call the Miami office and we were given her e-mail address then. I will definitely let you know when I hear anything. I am not expecting a quick reply though from what a lot of the other posts say!


            Moon Palace Bride June 16th, 2012

            #16 coconoir1908

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              Posted 02 January 2011 - 05:59 PM

              That's awesome!  Thus far my responses have averaged between 2-3 days which wasn't bad.  I didn't expect that because of the post.  But given how popular this venue seems to be, I definitely will not hold them to the above. 

               

              Happy Happy Planning.  I am so excited that it's 11'.  Now if I can only stay off of this forum until my test on the 14th I will be doing FAB ;-)



              #17 krsmith

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                Posted 02 January 2011 - 08:45 PM

                Where did you get a phone number? Sometimes it seems like you have to call  million people just to get the right person to talk to! I will be calling tomorrow as well...I figure since it will be Monday and the holiday is over, there is no excuses! LOL 

                 

                I will also be submitting a request the second it changes over too...whenever that is!!!

                Originally Posted by coconoir1908 

                YAY I did the same thing!  I hope that I receive a response within the next two days (since several staff said that once you submit the request on line it will take 24-48 hours for your "assigned coordinator to contact you".  However; I will not be satisfied until our date and time is locked in.  So, more than likely I will call tomorrow and submit an online request when it changes over.

                 


                 

                Quote:
                Originally Posted by krsmith 

                Coconoir-

                 

                I know! I went on their website last night at 12am to see if it would show up and NOTHING! So I emailed again...and will probably have to do it several more times to get what I want!

                 

                Good luck to you too!


                 




                #18 krsmith

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                  Posted 02 January 2011 - 08:48 PM

                  I have to say I am pretty excited also that it is 2011! It feels so much more real and less far away! I just hope I can stay on top of things and not overwhelm myself! I can get a little anal about things... especially when I get an idea in my head...it's hard to change my mind! I hope MP is easy to work with!!! 



                  #19 MoonPalace2012

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                    Posted 03 January 2011 - 04:53 AM

                    Hi everyone - another MP 2012 bride here! I am glad i am not the only one freaking out about getting my wedding date! I sent an e-mail about a week ago, no response yet! I think i will send another one today.



                    #20 coconoir1908

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                      Posted 03 January 2011 - 08:23 AM

                      Welcome MoonPalace2012 bride.

                       

                      Okay Ladies LISTEN UP!!!  Okay so I'm a bit anal especially since Sarah who will be doing our STDs and Invitations will be starting our STDs soon, to get a date locked down.  Well, believe it or not sweetie and I pulled over on the side of the road after ringing in the New Years to send our email. Well to our disappointment, the year has not been udpated in Moon Palace system.  So, later that day I sent an email.  There out of office response was that "they will be out of the office beginning Dec 30th at 1pm and will not return until Jan 3rd".  With that knowledge I set-out to give them time to get settled on Monday and then call, only after I tried one more time to get on the website to send the request.  Low & behold it still wasn't updated.  So, I decided to call.  When I did, I was immediately emailed the "Wedding Reservation Request Form" to which it was stated to either print, scan and email back or fax back.  Since the font was like 8 and I would spend most of the time reformating etc.. I decided to print and fax back.

                       

                      I suggest that by the time you get this message, and the website still isn't update to call like I did.

                       

                      I can breathe a little now...with full options once my date and time is locked in.  Hopefully you can too really soon!!!

                       

                      Chanel the future Mrs. Wright






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