So, I recieved more communication from MP as regards to my questions! I hope it clears up some things for someone. I also included all of the attachments they sent me.
P.S. Bummed about the Sky Lanterns. I suppose it saves us more money and effort in that direction. Would have been magical though.
I am the person in charge of the wedding planners department, we assign the WeddingCoordinators 90 days prior to the ceremony date and a month prior, all thedetails, information, arrangements, etc. it is passed on to our Wedding Coordinatorson site.
I see that your weedingdate is for February 2012 so while I can assign a wedding planner, I will behappy to answer your questions and once we reach the 90 days, Iâ€™ll letthe person in charge all the information that you and I have shared, so we allhave the same information.
Please see attached thewedding planner for the complimentary package that youâ€™ve chosen andplease do not hesitate to contact me should you have any additional information
Please see below myanswer to your questions:
2) How many people can a beachceremony site accommodate? Is there a chargeif we exceed a certain number? Up to 50-60, depending on the area. The set up is for 35,so if you have more, what it needs to be considered extra would be the sashesfor the charis, etc
3) Are children allowed to attend the ceremony? If not, how old do they needto be (i.e. 18)? They are allowed in the ceremony, Moon Palaceis a family resort.
4) Will there be other weddings taking place during the same time as ours? How many other people are marrying there that day so far? There are other weddings, our locationshowever are not close to each other
5) May I see the script for the symbolic ceremony? please see theattachment, the script is similar to this one, the minister customize one forthe couple.
a. Can we alter the wording of theceremony? Itis actually up to the minister. yes, however it will not be as natural as the ministerscript.
b. Can we choose which blessings weinclude? Yes
c. Can we write our ownvows? Yes, you can
d. Can we meet the officiantbefore the ceremony to review the script? Yes, you can
6) What does the Moon Palace do if it rains during my outdoor beachceremony? We always have a back up locations, it is usuallya ballroom
7) Does the complimentary package include the huppah, judges table, and aislerunner? Yes, it does, please see the attached planner
8) If we want to add on to the complimentary package, how much is it for each ofthese: Each item has tobe quoted separately, how many of each would you like? I actually would suggestcontacting our in house decoration company, as they can assist you with this.
Theirinformation is on the private events planner. Or you can use your credit to upgradeto a sapphire collection
i. Drape chairs of aisle walkway with cobalt blue satin
ii. Crystalbases with seashells for aisle
iii. Hydrangeas and iris silk flowers for aisle d©cor
iv. Cobalt blue runner for judges table
v. Hanging drapes of 2 colors on the huppah likeinSapphire collection pictures on the Palace website
9) What are the available colors for thehuppah? Are we able to bring our own colors? The collections are: ruby (red), sapphire(blue), Emeralds (green), diamond (silver), amethyst (purple), amber (ornage).
10) If we bring our own homemade decorations for the ceremony,would we be in charge of setting them up ourselves or would you set themup? If you set them up, isthis complimentary? You can set them up, if we set them up there is a set up fee charge of $65.00usd per event.
11) Are we available to have cocktail drinksavailable on a table before our ceremony begins, so that guests can have onebefore our ceremony? This would have to be additional
12) If I choose to make my own bridal bouquetand flowers and bring them, may the complimentary bridal bouquet be usedto decorate our wedding cake instead? Yes, it can
13) We (bride and groom) are booking for 9 nights at MoonPalace. Does this mean we would qualify for $2000 in ResortCredit? Could we apply this resort credit towards hair and make up forthe wedding day, videography, fireworks, flowers, horse & carriage,etc? It does, but the credit can be used only to upgrade your Collectionor towards spa, golf and tours. It does not include beauty salon services. Ifyou are interested in the collection, I would suggest to use your credit toupgrade to a Sapphire collection.
14) Since we are booking through my parents' Palace Membership,would we recieve 20% off a Wedding Collection like the Sapphire weddingcollection (I know other brides that have recieved this)? If so, would our $2000 in Resort Credit also be able to be appliedtowards our wedding collection on top of this 20% off? Both are not combinable, you can eitheruse the 20% off or use the credit but toward the full price of the collection,
1) How much is it to book a 1 hour Catamaran sailing Isla Mujeres(like included in the sunset package, including open bar and service, music,and hors d'oeuvres)? If we get15 room nights booked, would this type of cocktail hour be complimentary? The cocktail to Isla Mujeres it has bequoted with a different supplier, let me quote with them. If you get the complimentarycocktail, includes hors dâ€™oeuvres and open bar for an hour and basic setup.
2) May I see a menu of the hors d'oeuvres options? Would these same hors d'oeuvres be available if we had our cocktailhour on the catamaran rather than having our cocktail hour on site (like at theVenado Terrace)? Pleasefind them attached. The food will not be the same, as the catamaran is adifferent supplier.
3) Could we use the complimentary champagneduring our cocktail hour instead of right after the ceremony? Please consider the number of bottles is accordingto the number of people in the ceremony. It can be used during your cocktailhour, but youâ€™ll not have anything to toast after the ceremony.
4) Would we be able to hire the Mariachi or Mexican Trio forjust 20 or 30 minutes during our cocktail hour? If so, what would be thereduced cost? No, the cost is per set and the set is 45 min.
5) What are our options for the cake? (flavors, prices per guest count, etc.) Please see the planner attached.
1) If we qualify for unlimited free events by reaching 75bookings, what would be included exactly for our reception? i.e. tables, chairs, linens, food, music, dance floor, etc? this is in reference to the use of private areasmostly, withouth surcharge. They include standard linens, silverware, whitechairs, tables, food & Beverages during the events and service. It does notinclude flowers, d©cor, music, or dance floor.
2) Again, if we qualify for unlimited free events, would we beable to use the Dinner Reservation for 35 Guests for a Welcome Dinner at 7pm onFebruary 17, 2012? Is there anywhere we could possibly show a slideshow during this Welcome Dinner? If you reach the number forunlimited events, you can do this dinner privately and t is possible to playthe slide show, but audiovisual equipment is separately.
3) What outside areas are available for receptions? Do youhave any pictures that you could send me? Please review the planner for private events
4) What sort of menus are available for receptions? Would we get to choose the menu? Yes, please find them attached
5) What would standard decor/set up for tables at the receptionbe? Do you have any pictures you couldinclude? Please findthem attached.
6) If we do not qualify for unlimited free events, then wewill book a Dinner Reservation for 35 guests. Could you please sendme a list of all the different restaurants available for this, including whatthey serve, and what attire is required? Find them in the planner
7) Are there any options for having a bonfire on the beach forour guests? If we do not qualify for the free reception, I would considerhaving this after our dinner. Yes, but this has an extracharge and it has to be quoted with an outsider vendor
8) Can we release "Wish Lanterns" during ourreception? (They are 100% flame retardant and biodegradable -- www.theskylantern.com) A friendof mine who is having her wedding at the Moon Palace, checked with herwedding coordinator, and she said yes. I'm just double checking before Iorder them! Also, would we be able to get about 4 kerosene cans to lightthem on the beach? If so, how much wouldthey be? I just foundout that is not possible because the proximity we have with the airport (within5miles) and it is not recommendable.
1) MayI have alist of your approved vendors please? Pleasefind them in the planner
2) Willsomeone be availableto steam my wedding dress? Is this complimentary? Thereâ€™sa starting price on $36.00 depending on the dress.
3) Does Moon Palaceoffer discounts onanniversary visits? Notreally
4) Willthe hotel be willing to put info in our guestsâ€™ rooms (welcome lettersand gifts)? There is a deliverycharge of $3.00 usd per room
5) Could any of our guests that qualify for the Resort Creditpromotion apply their credits towards our Wedding Collection (i.e.videography, flowers, fireworks, horse & carriage, etc.), or any of theother available avenues (i.e. spa services, golf, romantic dinner, roomupgrade, etc.) but for US? No, thecredit is non transferable
6) How can I buy day passes for afew off site guests? How many hours are the â€œday passesâ€ goodfor? At what time may they come in and at what time do they need toleave? And are they allowed the same all inclusive services as any otherguest during that day (example: eat and drink wherever they want on MP).?
Only 20% of the total ofyour guests can use day passes. You can come in at 7am until 11pm with the daypass and yes, eat and drink where they chose to
7) I don'twant wrist bands to be in our pictures. Can we (bride and groom) and ourwedding party take off our wrist bands on the day of the wedding without beingcharged a fee for us and our guests? Only Bride & groom are allowed totake the wristbands off, just keep them safe because a penalty applies in caseof lost
8) We are puttingtogether Pre-Travel Brochures. Can you send me any information that my guestsmight find useful/helpful to know about the area/resort? yes
9) Do youhave a Resort Map that I can use for my brochures or Out of Town Bags? please see the document in attachment, youcan print it but your guest will receive one upon arrival