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Moon Palace 2012 Brides


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#1271 coconoir1908

coconoir1908
  • Sr. Member
  • 2,136 posts

    Posted 11 September 2011 - 12:19 PM

    Ladies,

     

    I totally don't deal with my Miami Coordinator, Janina Mendoza (who has been good) since I was assigned my Moon Palace "Assistant Coordinator" the next step before my coordinator I gather.  So in my usual line of questions to have things in writing I simply asked.  She stated that she would check into this and get back to me....and when she did she stated that I had Valeria as my MP wedding coordinator.  Having your MP coordinator to me is not that big of a deal and truly can wait for the 90 days mark since most things are done at your meeting and there turnaround time to respond to emails are slooooooooooooowwwwww so I have read. 

     

    I think (my opinion of course) is that the biggest thing to have locked down, even before 90 days are your wedding locations.  After this everything else is easy... 

     


     

    Originally Posted by krsmith 

    How did you ladies actually get your on-site WC assigned to you?! I feel like I have been pressing for this and they keep telling me "90 days before the wedding date". What did you ladies actually say to get one so early? I'm not even THAT far from 90 days! 



     



    #1272 leenancy

    leenancy
    • Jr. Member
    • 212 posts

      Posted 11 September 2011 - 04:40 PM


      I agree. I can wait for the 90 days for my WC, all I want is to have my locations booked. But that seems to be a hard process as well.
       

      Originally Posted by coconoir1908 

      Ladies,

       

      I totally don't deal with my Miami Coordinator, Janina Mendoza (who has been good) since I was assigned my Moon Palace "Assistant Coordinator" the next step before my coordinator I gather.  So in my usual line of questions to have things in writing I simply asked.  She stated that she would check into this and get back to me....and when she did she stated that I had Valeria as my MP wedding coordinator.  Having your MP coordinator to me is not that big of a deal and truly can wait for the 90 days mark since most things are done at your meeting and there turnaround time to respond to emails are slooooooooooooowwwwww so I have read. 

       

      I think (my opinion of course) is that the biggest thing to have locked down, even before 90 days are your wedding locations.  After this everything else is easy... 

       


       



       



       


      05.27.2012 @ Moon Palace Golf & Spa Resort

      38 Guests + Bride & Groom Booked, 79 Room Nights

      10 Guests Booked @ Other Resorts
      2 Guests booked through other services

      #1273 coconoir1908

      coconoir1908
      • Sr. Member
      • 2,136 posts

        Posted 11 September 2011 - 05:10 PM

        Sent you a pm
         

        Originally Posted by leenancy 


        I agree. I can wait for the 90 days for my WC, all I want is to have my locations booked. But that seems to be a hard process as well.
         



         



         



        #1274 YWS2012

        YWS2012
        • Jr. Member
        • 393 posts

          Posted 12 September 2011 - 04:06 AM


          CONGRATS & WELECOME!!!!!!!!!!!!!!!

           

           

          You will find a lot of helpful information here... Good luck with your planning.

          Originally Posted by summer12 

          Hello ladies!  After endless hours I have officially read this forum from page 1-126.  No I can finally introduce myself, although I feel like I already know some of you :)  I'm getting married June 10, 2012 at 6 at moon palace!  Thank you all for the advise you have changed my outlook on planning this wedding- for the better :)



           



          #1275 mochamakes3

          mochamakes3
          • Sr. Member
          • 1,917 posts

            Posted 12 September 2011 - 05:43 AM


            We had Claudia Fonseca for our WC before the wedding, but she left for an emergency before we got there and we got passed onto Valeria Vera. Both ladies were fabulous. Claudia was always able to answer questions within a few days and even helped out when the reservations department wouldn't return phone calls. I wish I never had to deal with anyone in Miami, they were horrible!!!

             

            We didn't have a link for bookings, that wasn't available. Our guests had to call the reservations and put down 20% deposit with the balance due 60 days before departure. That's also when they closed the block, but we were able to book rooms after that date, they just had to be paid in full at reservation.

             

            Originally Posted by ndvidul 

            Okay, so I heard back from my Miami Coordinator with more answers to my questions!  And it looks like since I sent her about 30 questions total, that she's forwarded me to my Wedding Coordinator already!!   Does anyone else have Claudia Fonseca as their WC? 

             

            Her answers are in blue.  I feel like on some of these answers that other people have recieved different answers - for instance, questions 6 and 7!!  I thought some brides have said they've been told they could apply Resort Credit towards wedding aspects, i.e. videography, etc.  Also, I thought day passes allowed people to also use food and drinks at hotel for the day as if they are a guest? 

             

            Again, the copy paste feature combines a couple of words, so I hope you can decipher it.  Hope this helps someone!! xoxo

             

             


            1)  How much is it to book aPresidential Suite for a week under the membership?  How much per night?  Isthere a 3 night minimum for the Presidential Suite?  Please be advised that as per your membership the minimum and maximumthat can be reserved in a presidential suite is 7 nights. The rate for thepresidential suite is $ 5718.02 based on 4 people minimum, 2 per room.

             

             2)  If the above room block becamefull, would we able to make another room block?  Pleasebe advised that you may add more rooms to the link. Please feel free to emailme if you need more rooms.

             

            3)  What date must our guests book byto secure accommodation? Please be advised thatthe link will be available to the guests up to 2 months prior to the ceremony,after this date the rooms are subject to space and availability. 

             

            4)  I was under the impression thatthere is a 2012 promotion where kids stay free.  Is this true?  If so, whatages stay free? Please be advised that kids 12and under stay and eat free during the months or June, July and August.

             

            5)  Do guests need to put down adeposit?  Will this deposit be refundable if a guest does not use theaccommodation?  What are the payment options for guests (for example, are theyable to pay 20% at time of booking with the balance due 2 months beforedeparture..... or can the balance be due upon arrival)? Please be advised that the link will require the full payment,this is the main reason why the reservation link is available for so long.

             

            6)  How do off site guests purchaseday passes?  How many hours are the day passes good for (at what time may theycome in and at what time do they need to leave)?  And are they allowed the sameall inclusive services as any other guest during that day (for example, canthey eat and drink wherever they want at Moon Palace)?  Will this still be thesame in Feb 2012? Please be advised that youwill only be able to purchase 20% of the guests staying at our property on daypasses. For example: If you have 20 guests they you will be able to purchase 4day passes. These day passes will allow the guest to attend any function forthe wedding and nothing else.

             

            7)  My understanding is that theResort Credits can be applied towards Tours, Golf, Spa, Beauty Salon, UpgradedWine Selection, Romantic Dinner, Room Upgrades, & Palace WeddingCollections.  Is this true?  Could we also use Resort Credit towardsvideography, fireworks, and the horse & carriage?  What else can the resortcredits be applied towards? Please be advisedthat the resort credit can only be used for the following: Tours, Golf, Spa,Beauty Salon, Upgraded Wine Selection, Romantic Dinner, Room Upgrades, &Palace Wedding Collections

             

             

             8)  Could any of our guests, if theychoose, apply their credits towards our Wedding Collection?  Could they applytheir credits towards any of the other options as a gift for us (for example, aromantic dinner for the bride and groom, spa for bride and groom, videographyor fireworks for bride and groom, etc.)? Pleasebe advised that the resort credits cannot be shared between rooms and they donot apply towards wedding extras. 

             

            9)  Do the resort credits apply toother Palace resorts?  For example, would someone be able to go to the AventuraSpa and use resort credits towards the spa services at that location? Please be advised that the resort credit can only be usedat the resort that you will be staying. 

             

            10)  Dalia Vazquez Saldivar from MoonPalace shared with me about the member’s Advantage promotion.  From whatI understand, for each minimum 3 nights booked through the membership, $100would go towards my parent's membership for them to use.  My parents have saidthat they would like us to be able to use each of these $100 earned towards ourwedding.  How exactly would this work?  Would the $100's be cash towards ourroom?  Credit towards the room?  Please beadvised that any rooms reserved from a minimum of 3 nights to a maximum of 6nights will qualify under the advantage promotion, which the members will receivea credit on their membership of $ 100.00 for each room under this promotion touse for a future reservation. Please be informed that this cannot be usedtowards the wedding collection nor a current room. all rooms under thispromotion have to complete their stay first before the credit is applied underthe membership to use for further reservation.


             

            11)  We have talked about the AddedValues program.  I have more questions about it - will our guests and us (brideand groom) qualify for the Added Values (listed below) even through bookingwith the membership?  If so, and we end up qualifying for complimentary nightsthrough this program, are we able to apply our complimentary nights towards anyroom - including Presidential Suites? 

            -15 room nights:Complimentary cocktail(hour?) after ceremony

            -30 room nights:Complimentary cocktail(hour?) after ceremony, 2 complimentary nights for bride & groom (+$20 pernight)

            -60 room nights:Complimentary cocktail(hour?) after ceremony OR complimentary upgrade to private function, 4complimentary nights for bride & groom (+$20 per night)

            -75 room nights: Unlimited privatefunctions, 7 complimentary nights for bride & groom, complimentary roomupgrade for bride & groom

             

            Pleasebe advised that these amenities only applies towards the bride and grooms room,no one else. Please be advised that no Imperial, Incentive or Complementaryweeks apply towards the wedding collection, so any room using any of thepromotional weeks will not count towards your wedding amenities. If the brideand grooms room has one of these weeks applied towards their room the complementarynights will not be applied and they cannot be transferred to another room. Allrooms that are booked under the membership qualify for the amenities for yourwedding as well, please find the listing of amenities below, in order for areservation to qualify they must be booked from minimum of 3 nights and payingthe membership rate, in order to qualify for your amenities, the use ofImperial (free weeks), Incentives (discounted weeks) or booking outside of thislink will not count towards the amenities of the wedding.

             

             

            12)  Are airport transferscomplimentary for us (bride and groom) and our guests since we would be bookingunder the membership?  (I know someone whose wedding was booked undermembership and was able to get this for her wedding guests.) All transfers areincluded for reservations staying 7 nights 8 days or more, any reservationsmade for less time, transfers will not be included. Under the membership forreservations for 7 nights 8 days or longer, a massage, manicure and pedicureare included. (Not for less than 7 nights 8 days)

             

            13)  Will the hotel be willing to putinformation in our guests rooms (for example, welcome baskets and letters thatthe bride and groom have brought, bottles of water from the hotel, etc.)?  Isthis complimentary? Please be advised that youwill need to speak with your onsite wedding coordinator for further details onthis. Please feel free to email her this questions as well as the questions forthe ceremony as she will be the one assisting you with the wedding details: Claudia Fonseca.



             



            #1276 Jamie5280

            Jamie5280
            • Member
            • 675 posts

              Posted 12 September 2011 - 08:23 AM

              Welcome Welcome!!!  Good luck with planning!!!
               

              Originally Posted by summer12 

              Hellllo ladies!  So, I have been spending lots of time reading this forum from page 1-125!  It was like reading a how-to book, and I'm so glad I did it!!  I am happy to say my FI and I are getting married at Moon Palace on June 10, 2012 at 6:00p.m. and we are counting down the daaays :)  This forum has completely changed the way I am thinking and planning for this wedding.  Priceless info ladies!  Anyways hello, I feel like I already know some of you.



               



              #1277 Jamie5280

              Jamie5280
              • Member
              • 675 posts

                Posted 12 September 2011 - 08:35 AM

                Hi Ladies!

                 

                Hope you all had a great weekend!

                 

                My TA did the same thing with our booking.  We chose the $50 down and pay the rest 75 days before we leave.  That is because she is working with a wholesaler, although she gave us the 2 night booking option directly through Palace resorts too...
                 

                Originally Posted by leenancy 

                My TA gave me two options, either pay two nights at booking and the rest upon arrival, or pay $50 deposit per person and the rest is due 60 days before you travel. But I think these options were only available because she used her wholesaler instead of going directly through the resort.


                I completely agree, like everyone else, my biggest concern is getting our locations booked before then.  In my room contract it said I would get a WC 30 days before, not 90, so I am very concerned now.  I just want to get locations booked to relieve that stress.  How did people get their locations booked before the 90 days?



                Originally Posted by coconoir1908 

                Ladies,

                 

                I totally don't deal with my Miami Coordinator, Janina Mendoza (who has been good) since I was assigned my Moon Palace "Assistant Coordinator" the next step before my coordinator I gather.  So in my usual line of questions to have things in writing I simply asked.  She stated that she would check into this and get back to me....and when she did she stated that I had Valeria as my MP wedding coordinator.  Having your MP coordinator to me is not that big of a deal and truly can wait for the 90 days mark since most things are done at your meeting and there turnaround time to respond to emails are slooooooooooooowwwwww so I have read. 

                 

                I think (my opinion of course) is that the biggest thing to have locked down, even before 90 days are your wedding locations.  After this everything else is easy... 

                 


                 



                 



                 

                Attached Files



                #1278 LurkerDan

                LurkerDan
                • Newbie
                • 61 posts

                  Posted 12 September 2011 - 11:57 AM

                  A question about the "symbolic" ceremony. Do you have to be legally married before arrival or is it fine to get legally married when you return home? We're choosing the symbolic ceremony for the ease of it and because we prefer to "customize" our ceremony more (for example, have a friend marry us). And given Colorado's common-law marriage rules, it is probably sufficient, but we do want to formalize it at some point. I would rather do that after the Moon Palace ceremony, because I want that to feel like our real wedding date, but don't know if that will cause us problems. As an aside, it always feels a little weird posting/reading here, like I'm a guy in the ladies' room. ;) But the fiancee isn't into the internet forum thing so doing the web research falls to me.

                  #1279 Jamie5280

                  Jamie5280
                  • Member
                  • 675 posts

                    Posted 12 September 2011 - 12:05 PM

                    A.  I love that there is a groom to be on here!

                    B.  Do you realize there are at least 3 of us Coloradans on the  MP's 2012 thread!!!  That's very exciting!

                    C.  You can get legally married before or after your symbolic ceremony in Meixco.  My FI and I are going to the JOP right before we leave for Mexico. It's all preference, some like to do it after so their Mexico wedding feels more real.....It will be easier for us to do it before.
                     

                    Originally Posted by LurkerDan 

                    A question about the "symbolic" ceremony. Do you have to be legally married before arrival or is it fine to get legally married when you return home?

                    We're choosing the symbolic ceremony for the ease of it and because we prefer to "customize" our ceremony more (for example, have a friend marry us). And given Colorado's common-law marriage rules, it is probably sufficient, but we do want to formalize it at some point. I would rather do that after the Moon Palace ceremony, because I want that to feel like our real wedding date, but don't know if that will cause us problems.




                    As an aside, it always feels a little weird posting/reading here, like I'm a guy in the ladies' room. But the fiancee isn't into the internet forum thing so doing the web research falls to me.


                     



                    #1280 mrsbruff2b

                    mrsbruff2b
                    • Jr. Member
                    • 385 posts

                      Posted 12 September 2011 - 03:16 PM

                       

                      Not sure if this will help any, but here are some of my Lucy's answers (she was fairly quick with answering emails): 

                      My comments are in red

                       

                       

                      1) Can we give the officiant a different script for the vows or choose non-religious vows (we have guests with many different religions and would like to keep it secular)? This can be done after the civil ceremony is done, as the officiant is very strict and sticks with the procedure

                      2) Can we give sheet music for the classical duet to play?  Preferably send it prior, as I need to check with them if they have the songs or if they can practice them

                      3) What instruments can we choose for the classical duet? Information for entertainment is attached. * This was not actually attached so I'm still waiting for her to answer

                      4) How much for the Mexican Trio for the cocktail? It is also on the attached list * I've typed them all up below

                      5) When we arrive, do we meet the wedding coordinator or the same day? If not, Which day? We will plan your wedding and a month prior to your wedding, we’ll make sure to pass all information to the Wedding Coordinator on site, that way, you have 30 days to finalize anything, during that time, you can set up an appointment to meet with her upon arrival at the resort.

                      6) What is a difference between Capilla Beach and Tuncan Beach? (We want a beach wedding) The capilla is a chapel, and the Tucan Beach is an area on the Beach.

                      7) How long is the aisle runner and what is it made of? It is about 9-10 feet and it is made of burlap

                      8) Our wedding is ta 5pm, can we start cocktail at 6pm? No problem

                      9) Can we make reservation for the dinner? How much is an additional reservation for a welcome dinner? You already have a dinner reservation up to 35 in any of our restaurants included in the package. If you want an additional dinner, it would have to be a private event

                      10) How much are umbrellas for the cocktail hour and how big are they? I am sorry; you mean big umbrellas, or the ones that you put in the cocktails for decoration? * I specified the big umbrella, still awaiting answer

                      12) How often do shuttles run between Moon Palace and the other Palace Resorts? The only one goes to our resorts in hotel zone and it has a set schedule. Let me find out the information and I’ll forward it

                       

                      ------------------------------------------------------------

                       

                      Mexican Music (sound system not included):

                       

                      ï·ï€  Trio (3 Guitarists) Price $473.00 USD P/set
                      ï·ï€  Jarocho Quartet Price $504.00 USD P/set
                      ï·ï€  Mariachi Band (6 ppl) Price $504.00 USD P/set
                      ï·ï€  Mariachi Band (9 ppl) Price $756.00 USD P/set
                      ï·ï€  Mariachi Band (12 ppl) Price $1,008.00 USD P/set
                      ï·ï€  Marimba (Xylophone) (4 ppl) Price $740.00 USD P/set

                      ï·ï€  Folkloric Ballet (Mexican or Caribbean)(No sound system or lighting)

                      Price $972.00 USD P/45 minutes show
                       
                      ï·ï€  Mexican Folkloric Ballet with live Mariachi (8 ppl)
                      (No sound system or lighting)
                      Price $3,024.00 USD P/45 minutes show
                       
                      ï·ï€  Folkloric Mayan Ballet
                      (Includes live drums and flaute – prehispanic style music) / (Lighting is not included)
                      (12 ppl) Price $1,580.00 USD P/45 minutes show
                       
                      International Music
                      ï·ï€  Guitarist Price $405.00 USD P/set
                      ï·ï€  Pianist (electric piano) Price $373.00 USD P/set ï·ï€  Saxophonist Price $373.00 USD P/set ï·ï€  Trumpeter Price $373.00 USD P/set
                      ï·ï€  Violinist Price $373.00 USD P/set
                      ï·ï€  Jazz Band (3 ppl) Price $882.00 USD P/set ï·ï€  Classic Quartet Price $1,176.00 USD P/set ï·ï€  Dance band (4-6 ppl) Price $1,297.00 USD P/set
                      ï·ï€  As per local Union policy, Musicians play 45 minutes, then rest 15 minutes per hour.
                      ï·ï€  Prices are subject to change.
                      ï·ï€  Music prices are triple during official Mexican Holidays: January 1, February 5, March 21,
                      May 1, 5 & 10, September 15 & 16, October 12, November 20, December 24, 25 & 31

                      Attached Files


                      Married: 20/06/12 - Our 11 year anniversary~

                      Wedding @: Moon Palace Golf & Spa Resort (Cancun, Mexico)

                      Honeymoon @: Le Blanc Spa Resort (Cancun, Mexico)



                      Back to Destination Wedding in Riviera Maya, Cancun & surrounding areas


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