* What songs does the solo harpist (included in our package) play in the ceremony? They have a program, if you like a special song please let me know and I will let him know. Ok
* Instead of the included bridal bouquet, can I use those flowers for decor for our cake? It is possible, would you bring your bridal bouquet? I am planning on making my bouquet with Real Touch flowers at home and bringing them with me.
* We would like to have a private reception instead of a dinner reservation for 35 people. Can we use that reservation for a different event? Not, the dinner reservation is just for the wedding day and it is in a restaurant. Ok
* I don't want wrist bands to be in our pictures, Can we take off our wrist bands on the day of the wedding without being charged a fee for us and our guests? Yes, onside wedding cordinator will cut it before the wedding ceremony (just bride and groom) after the party you need to go at reception in order to get the new ones. Ok.
* I would like to get my hair done for the wedding. When am I able to schedule my appointment and who should I call? please let me copy to Karla Estrada from Spa services she will help you. Ok thank you.
* We are having Del Sol come and photograph our wedding. Can we please get 2 day passes for them?
Yes, it is possible pleae note:
Outside vendor services (photography, florists, decor companies, audio visual companies, entertainers, etc) are not permitted on permises. we will provide our couples with a variety of in-house services to choose from. A penalty fee of $388 USD will be charged per vendor per event to the couple´s Wedding bill. Palace Resorts will not be claimed responsible for any such required services. Ok
* What does the driver of the horse carriage typically wear?
* We are putting together invitations now. Can we finalize/hold cocktail hour/reception location and times so I can put them on our invitations?
90 day before the wedding we can confirm the location at the mome
* After our ceremony we would like to have a cocktail hour.
* Can we have the Mexican Trio or Mariachi play during the cocktail hour?
Yes please find enclosed the private event document where you can find the prices. Thank you
* Will you send me all the options for appetizers for the cocktail hour and buffet options for the reception?
Yes, please find enclosed it. Thank you
* At this point, I don't think we will hire a DJ. What are our options for music and what is the pricing?
please contact to Mauricio Moncada from PSAV at firstname.lastname@example.org Ok
* Can we release "Wish Lanterns" during our reception? (They flame retardant and biodegradable)
Could you please send us a pictures?
Please see attached
* Can you send me a list of cake options?
* What would standard decor/setup for tables at the reception be?
* Do you provide printed menus to place on each setting at the reception since we will not know what the menu is until we meet with you?
I´m sending the menu, please select them and if you like a printer menus we need asked for a quote to our vendor. Ok. I will just choose in advance and print them at home. Thank you
* Will you provide a Complimentary room for guests to leave their belongings in or to freshen up in close by the reception? It is subject the availability. Ok
* Do you have anything that we could use (basket/tray) to place Pashminas in at the reception? please let me ask and I will let you know Thank you
* We are putting together Pre-Travel Brochures. Can you send me any information that my guests might find useful/helpful to know about the area/resort?
you can asked for brochures at Miami offece with Janina Mendoza Ok
* Do you have a Resort Map that I can use for my brochures or Out of Town Bags?
Please find it enclosed Thank you
* Is there anywhere we could possibly play a photo slide show during the rehearsal dinner (even if it is not private)?
Yes it possible, please contact to Mauricio moncada in order to get a quote
* Will you send me the list of what we can use our "Vacation Dollars" on and any rules/limitations on using them?
please find it enclosed