Jump to content

Recommended Posts

Thanks for this.  I haven't really been stressed until now.  Really, the Moon Palace Miami office is causing me so much more frustration than I anticipated.  Even being here on the boards and KNOWING that they are slow, isn't what is bothering me, but the extra LEG WORK they want me to do.

 

Joannis resent the excel spreadsheet to me today with the extra "fees and charges" ... and there is a $300 civil fee... that I ALREADY PAID BACK IN AUGUST.  If it was someone else who didn't check their older paper work (or someone who can't check their cc statement from over 6 months ago) they may have just paid Moon Palace and extra $300.  Honestly, I have so many details to work out and they're just sending me on a wild goose chase.

 

The $65 set up fee is for ceremony only.  I don't even want to ask about reception.  I told Joannis to take it off for now.  I'll talk to Kalena about it in person.

 

 

Originally Posted by duckiedoo View Post

I've been having similar issues with Joannis!  I keep getting different price quotes from her.  I'm nervous because our wedding is on the 24th of June and nothing is set!  I requested for her to make me an itemized statement before even thinking about giving her cc information.  I hope things will run smoothly for you and us!

 

 

Share this post


Link to post
Share on other sites

Joannis has asked us for money too, after virtually no contact at all. I won't pay her and don't trust her. I think most things can be worked out with your on-site coordinator in the end. I hope.

Share this post


Link to post
Share on other sites

I don't plan on paying her anything.  I will pay later at the resort.  But did you sign the spreadsheet invoice?

Originally Posted by LurkerDan View Post

Joannis has asked us for money too, after virtually no contact at all. I won't pay her and don't trust her. I think most things can be worked out with your on-site coordinator in the end. I hope.

Share this post


Link to post
Share on other sites
Originally Posted by mrsbruff2b View Post

 

I don't plan on paying her anything.  I will pay later at the resort.  But did you sign the spreadsheet invoice?

I havent paid or signed and returned anything to her. She also sent my the application for the civil ceremony, that I already filled out months ago when i paid the 300 dollars for that. I think its all just formailities. We pay remaining room balance upon check in and everything else uopn check out.

Share this post


Link to post
Share on other sites
Originally Posted by beatyea View Post

 

Hey ladies-

 

Anyone get their refund for reaching unlimited events yet?!?!  I'm having trouble getting ahold of someone!!!  Geraldine didn't answer me, Claudia CC'ed the accounting dept over a month ago and I've heard nothing.  I emailed Gretel and she immediately apologized for Geraldine and said she would get on but I haven't heard back from her and that was May 23rd!

Im interested to see how long it takes you to recieve your refund.

Share this post


Link to post
Share on other sites
I don't plan on paying her anything.  I will pay later at the resort.  But did you sign the spreadsheet invoice?
Haven't signed anything like that, just the initial contract months ago. Our room is fully paid for and we're doing the complimentary (and symbolic) wedding, so I'm really figuring that we can pay everything else at the resort. I mean, how can she come in now, after months of no contact, and start demanding payment for things? no way.

Share this post


Link to post
Share on other sites
Originally Posted by LurkerDan View Post

 

Joannis has asked us for money too, after virtually no contact at all. I won't pay her and don't trust her. I think most things can be worked out with your on-site coordinator in the end. I hope.

 

Good idea. Joannis sent me the spreadsheet but didn't say anything about needing to pay so I just ignored it. It worked out. My coordinator showed me the bill after our wedding (since we added last minute stuff) and added it to my room bill at checkout.

Share this post


Link to post
Share on other sites

Yeah, I don't think anyone should pay before leaving (regardless of what they send you).  I didn't have Joannis, but no one ever asked me for payment before hand, so I don't think its standard and the people that paid before seemed to have issues with their credit cards.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Best Destination Wedding Sponsors



    Facebook Pinterest Google+ Twitter
  • Posts

    • we ended up using Facebook messenger when we were in Mexico - the hotel had free wifi and at least 1 person from each family/couple had FB on their phone already - it was pretty easy to communicate among guests "hey, we're heading to the beach bbq for lunch." or "everyone is hanging at the small pool today".  a plus was that some people tried to get a hold of me via FB on the day of the wedding and I was totally not checking my phone - they were asking if the wedding was outside given the rain forecast, thankful my mom, MOH and a few other friends were on the group and could respond for me :) 
    • Are you looking for a guide where you’ll find many tips and steps to follow to make your wedding a success? We design a special for you, where you will find: Photography Tips To-Do List Check list How to choose the best dress? Memories and invitations And much more! Download it now for free from: http://emweddings.com/WeddingGuide/index.html     Don’t stress. Enjoy every moment, tomorrow will be your best memories. See you soon!
    • Another option is to find an app that allows for group talk. This Wedding Party App looks pretty neat. https://apracticalwedding.com/wedding-party-app/ 
    • Hi Everyone, So, I was cleaning out my closet and realized that I never sold off my extra wedding OOT bag stuff from our wonderful DW.   46 Daily Spanish for Dummies 30 Pool colored OOT fabric bags - approximately 13in x 13in. They lay flat.  I used them for our wedding and they were perfect for everything we needed to fit in each bag. There’s a slight shade variation in the group; I’m guessing some were cut from a different bolt of fabric.  They are also a little wrinkled from storage and will probably be wrinkled from shipping. I have three additional ones, but they somehow got something on them (likely toddler related). If needed, I can try to wash it out and send those as well. 
    • I’m getting married in six months to my foreign girlfriend. I was advised by a friend that one of the things I need to do before saying I do is to get a prenuptial agreement. Basically it’s supposed to protect my assets and properties in case my relationship with my future wife goes down the drain. I don’t know though if this is an acceptable practice when marrying Kiev ladies. I don’t want to do it if it would be insulting on her end. I need advice on this. Please help me.
  • Topics

×