Moon Palace 2012 Brides

[krsmith]

Some of the stuff says 2009 which is weird, but hopefully she sent me the right stuff! Here is what she sent me so far:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I hope these work! This is my first time posting attachments!

 

 

Honeymoon Breakfast.pdf

HORS D'OEUVRES 2009-2010 (SEP 09).pdf

MENUS BUFFET 50 2009-2010 (SEP 09).pdf

MENUS BUFFET 50 2009-2010 (SEP 09).pdf

Private Events MPCancun.pdf

mapa_moon cancun.ppt

[JLCarrera]

 

 

Originally Posted by Jamie5280 

 

Hi girls!

 

I am going to try to introduce myself one more time....  We finally got our wedding date reserved!  It is now official!  May 30th, 2012!!!

 

I am pretty excited, who better to share with than you ladies! 

 

          Welcome, Welcome Ms. Jamie! Congratulations on reserving your date. Look forward to hearing more, as you continue to check things off your list.

 

 

[JLCarrera]

Ladies, I need your help! Does anyone happen to know what time one has to check into the hotel by in order for MP to be consider it a full business day??? I'm getting married on Saturday, flying in on Wednesday but my flight doesn't land in Cancun until 4:50 PM. I figure I wont get to the hotel until 6 or 6:30 PM. I just don't want to be told that they can't perform the ceremony on Saturday because we didn't check in early enough. Thanks for any info you may have.

[ndvidul]

We're going to do 2 locations for our TTD - one at a cenote, and one at a beach near a cenote.  We're using Octavio Montes, and he recommended we use another beach besides Moon Palace's for our TTD.

 

Originally Posted by mochamakes3 

For those of you doing TTD, are you planning on staying on the resort? My only regret about TTD is that we didn't go to Beach Palace to do our pictures. The ocean is so much clearer.

 

[ndvidul]

OMG yes!  Reading this info was like finding gold.  I've emailed you.   Thank you for posting this!!
 

Originally Posted by krsmith 

Hey Ladies!

 

So after writing Lizzie a more "pushy" email, she got back to me RIGHT AWAY!!! I was in shock! Here is what I wrote (her response is in blue):

 

 

Hola Lizzie!

  "Thank you for the attachments, however not many of my questions were answered! I understand that we do not get an on-site coordinator assigned until 90 days before. However, I have talked with many other Moon Palace brides who have gotten married there earlier this year and even brides-to-be that are even further out from their date than I am, and many of them have been able to reserve their locations and have their specific questions answered by someone (whether it is their on-site coordinator or not). Some future brides that are farther out from their day than I am have said that they have been told their preferred locations are not available for their day!    That being said, I would like to at least have either Tucan Terrace or Venado Terrace put on hold for our private reception location. The other event locations are not as important and can wait.   We have available Tucan Terrace, I already put it on hold however we do not guarantee location until 90 day before the wedding.    Like I stated in my previous email to Janina, the 90 day mark happens to land right in the middle of the holiday season which is not only a busy time in itself, but also a very busy time for me at work. There are also things I would like to order and get done in advance to make sure I can get them on time and not have to worry about shipping around the holidays. I know you must appreciate being organized and prepared as you are in the wedding industry!   If you could please answer my questions below, or forward them to someone who can I would very much appreciate it. I will highlight the more pressing questions that I need answered more immediately.   Thank you so much for your time and effort. I really appreciate your help in alleviating some of my stress!   Kelly Parker"  

 

 

She sent me a few more attachments I pretty much already had, but did at least get a few things I wanted answered. Again her responses are in blue and mine are in red:

 

 

 

Immaculate Conception Package

 

* We are in the final stages of our Pre-Cana and are getting ready to submit our paperwork to our diocese. Is there anything you need from us?  at the meeting time on the onside wedding cordinator please bring all the documents  

ok

 

* Because the Catholic ceremony is not legal in Mexico and we must do the legal part in our hometown, can we do it after we get back home if we chose instead of before we leave?  If you mean legal in church yes it is,  that´s why we are request all documents 

I meant legal in the United States.

 

* Will you be sending us information of what we need to choose for our ceremony (readings, songs...etc)? Please find enclosed the planner of the wedding ceremony.

ok thank you

   * We would like to do the Lasso ceremony during the mass. Is that that included?   

 

 

* Will we need to provide our own Lasso?  Yes. Ok

 

* What is included in your standard decor for the Chapel (as well as aisle bases)?    Please find enclosed some pictures.

 

* Since we have paid for the flowers used for the aisle bases (and since they will not be used again and likely to be thrown out), why can't they be moved to decorate the reception location?  There are  included ( like the pictures)  however there are inlcuded just for the ceremony. If you want buy other ones it is possible moved to the reception location. Will there be alter flowers we can have moved to the reception? I will attach a picture from a Moon Palace bride who used her ceremony flowers for her cake/guest book table.

 

 

* What songs does the solo harpist (included in our package) play in the ceremony?  They have a program, if you like a special song please let me know and I will let him know. Ok

 

* Instead of the included bridal bouquet, can I use those flowers for decor for our cake?  It is possible, would you bring your bridal bouquet? I am planning on making my bouquet with Real Touch flowers at home and bringing them with me.

 

* We would like to have a private reception instead of a dinner reservation for 35 people. Can we use that reservation for a different event?  Not, the dinner reservation is just for the wedding day and it is in a restaurant. Ok

 

Wedding Day

 

* I don't want wrist bands to be in our pictures, Can we take off our wrist bands on the day of the wedding without being charged a fee for us and our guests?  Yes, onside wedding cordinator will cut it before the wedding ceremony (just bride and groom) after the party you need to go at reception in order to get the new ones.  Ok.

 

* I would like to get my hair done for the wedding. When am I able to schedule my appointment and who should I call?  please let me copy to Karla Estrada from Spa services she will help you. Ok thank you.

 

* We are having Del Sol come and photograph our wedding. Can we please get 2 day passes for them?

Yes, it is possible pleae note:

Outside vendor services (photography, florists, decor companies, audio visual companies, entertainers, etc) are not permitted on permises. we will provide our couples with a variety of in-house services to choose from. A penalty fee of $388 USD will be charged per vendor per event to the couple´s Wedding bill. Palace Resorts will not be claimed responsible for any such required services. Ok

 

 

* What does the driver of the horse carriage typically wear?    

 

* We are putting together invitations now. Can we finalize/hold cocktail hour/reception location and times so I can put them on our invitations?   

 90 day before the wedding we can confirm the location at the mome

Ok

 

* After our ceremony we would like to have a cocktail hour. 

 

     * Can we have the Mexican Trio or Mariachi play during the cocktail hour?  

 Yes please find enclosed the private event document where you can find the prices. Thank you

 

* Will you send me all the options for appetizers for the cocktail hour and buffet options for the reception?

Yes, please find enclosed it.  Thank you

 

* At this point, I don't think we will hire a DJ. What are our options for music and what is the pricing?

please contact to Mauricio Moncada from PSAV at mmoncada@psva.com Ok

 

* Can we release "Wish Lanterns" during our reception? (They flame retardant and biodegradable)

Could you please send us a pictures?

Please see attached

 

* Can you send me a list of cake options?

 

* What would standard decor/setup for tables at the reception be? 

 

* Do you provide printed menus to place on each setting at the reception since we will not know what the menu is until we meet with you? 

I´m sending the menu, please select them and if you like a printer menus we need asked for a quote to our vendor. Ok. I will just choose in advance and print them at home. Thank you

 

* Will you provide a Complimentary room for guests to leave their belongings in or to freshen up in close by the reception?   It is subject the availability. Ok

 

* Do you have anything that we could use (basket/tray) to place Pashminas in at the reception?  please let me ask and I will let you know Thank you

 

 

General

 

* We are putting together Pre-Travel Brochures. Can you send me any information that my guests might find useful/helpful to know about the area/resort?

you can asked for brochures at Miami offece with Janina Mendoza   Ok 

 

* Do you have a Resort Map that I can use for my brochures or Out of Town Bags?

 

Please find it enclosed  Thank you

 

* Is there anywhere we could possibly play a photo slide show during the rehearsal dinner (even if it is not private)?

Yes it possible, please contact to Mauricio moncada in order to get a quote

Ok

 

* Will you send me the list of what we can use our "Vacation Dollars" on and any rules/limitations on using  them?

please find it enclosed

Thank you

 

Hope any of this helps! If anyone wants any of the info/attchments let me know and I will post them on here! 

 

 

[coconoir1908]

I think it's by 12pm but talk to your coordinator.  Our TA has us traveling in a day early so that if there are any delays etc we wont' run into the very same problem that you mentioned.

 

Originally Posted by JLCarrera 

Ladies, I need your help! Does anyone happen to know what time one has to check into the hotel by in order for MP to be consider it a full business day??? I'm getting married on Saturday, flying in on Wednesday but my flight doesn't land in Cancun until 4:50 PM. I figure I wont get to the hotel until 6 or 6:30 PM. I just don't want to be told that they can't perform the ceremony on Saturday because we didn't check in early enough. Thanks for any info you may have.

 

[ndvidul]

 Jamie!!  Congrats on reserving your date!  Best wishes for your planning.   

 

Originally Posted by Jamie5280 

Hi girls!

 

I am going to try to introduce myself one more time....  We finally got our wedding date reserved!  It is now official!  May 30th, 2012!!!

 

I am pretty excited, who better to share with than you ladies! 

 

[Jamie5280]

Thanks girls!! 

[Jamie5280]

This just freaked me out.  Our wedding is on a Wednesday and we are arriving the Saturday before.  My TA told me as long as we arrive on Saturday they were fine with it, but the palace website says by 12 pm 3 days before....I just asked my TA again to make sure!  So hopefully that means you will be ok too!
 

Originally Posted by JLCarrera 

Ladies, I need your help! Does anyone happen to know what time one has to check into the hotel by in order for MP to be consider it a full business day??? I'm getting married on Saturday, flying in on Wednesday but my flight doesn't land in Cancun until 4:50 PM. I figure I wont get to the hotel until 6 or 6:30 PM. I just don't want to be told that they can't perform the ceremony on Saturday because we didn't check in early enough. Thanks for any info you may have.

 

[krsmith]

Hey Ladies!

 

We just booked our flights and had to figure this out too. This is what it says on our Wedding Contract:

 

 

"Bride and Groom must arrive in Cancun at least three (3) working days (Monday –Saturday) prior to the

wedding ceremony to meet with the wedding coordinator and submit all documents. Bride & Groom must be

at the resort by check-in time (3:00 PM) or earlier in order to consider day of arrival."

 

I hope that helps! Check your contracts too! It might say something different after all since MP can't ever be consistent!!! 

Originally Posted by JLCarrera 

Ladies, I need your help! Does anyone happen to know what time one has to check into the hotel by in order for MP to be consider it a full business day??? I'm getting married on Saturday, flying in on Wednesday but my flight doesn't land in Cancun until 4:50 PM. I figure I wont get to the hotel until 6 or 6:30 PM. I just don't want to be told that they can't perform the ceremony on Saturday because we didn't check in early enough. Thanks for any info you may have.

 

Originally Posted by coconoir1908 

I think it's by 12pm but talk to your coordinator.  Our TA has us traveling in a day early so that if there are any delays etc we wont' run into the very same problem that you mentioned.

 

 

 

Originally Posted by Jamie5280 

This just freaked me out.  Our wedding is on a Wednesday and we are arriving the Saturday before.  My TA told me as long as we arrive on Saturday they were fine with it, but the palace website says by 12 pm 3 days before....I just asked my TA again to make sure!  So hopefully that means you will be ok too!