Originally Posted by kissta
My travel agent just got back from PPC and she said it looked great and most of the rooms have been renovated! May I ask what bikes you are talking about? Is this to get around the resort?
A lot of ladies on this board have mentioned how poor the service has been through the Miami office, but I haven't experienced this. They promptly return my emails and telephone calls (and I have been contacting them over a year out from my wedding date).
Perhaps for a bride who is not on this blog, they may find some problems. The Miami Romance Team just goes through a little list of wants and do not wants, but since I ask all my questions on this board, I feel well prepared and bring things up to the team that they do not mention. If you do all the research yourself (like I have been doing for over a year), you might find yourself being pleased with the service you get through the Miami office. It would have been nice to have a destination wedding planner, but I opted not to go through with one because I wasn't sure how much of my budget that service would have consumed!
If you choose to go through Miami, do all your research, like you are now, and I think you'd be fine with them.
I have been dealing with Jessica and she's really nice and organized.
Yea, the new bikes are to get around the resort. I follow tripadvisor and a common complaint is that the trolley that circles the resort takes forever to come. It's also a pain for some to walk from the Reserve to the rest of the resort in the hot sun. So, I assume that's why this new management is adding the bike service.
Lucky you for getting a planner from the Miami office who's good. I've definitely heard specific horror stories from other brides who were depending on them. It's unfortunate though. Maybe it was just a couple who give everyone else there a bad name. Anyhow, good luck on your big day!!!!